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Four Points by Sheraton Galerias Monterrey

3.5 star property

Choose dates to view prices

Photo gallery for Four Points by Sheraton Galerias Monterrey

Indoor pool
Exterior
Reception
Deluxe Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Ave Insurgentes 3961, Col. Vista Hermosa, Monterrey, NL, 64640
  • Doctors Hospital
    ‪2 min walk‬
  • Galerias Monterrey
    ‪5 min walk‬
  • UANL School of Medicine
    ‪11 min walk‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite, 1 Bedroom, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, City View

Premium Room, 2 Queen Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Superior Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Premium Suite, 1 Bedroom

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Suite, 1 Bedroom

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points by Sheraton Galerias Monterrey

3.5-star Monterrey hotel walkable to Galerias Monterrey
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Galerias Monterrey offers 209 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Monterrey hotel provides complimentary wired and wireless Internet access.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Galerias Monterrey features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3.5-star property offers access to a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Four Points by Sheraton Galerias Monterrey is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Las Mananitas - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 220 for adults and MXN 220 for children

Restaurants on site

  • Las Mananitas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 220 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Four Points Galerias
Four Points Galerias Monterrey
Four Points Monterrey Galerias
Four Points Sheraton Galerias
Four Points Sheraton Galerias Hotel
Four Points Sheraton Galerias Hotel Monterrey
Four Points Sheraton Galerias Monterrey
Four Points Sheraton Monterrey
Monterrey Sheraton
Sheraton Four Points Monterrey
Four Points Sheraton Galerias Monterrey Hotel
4 Points By Sheraton Galerias Monterrey
Monterrey Four Points
Four Points By Sheraton Galerias Monterrey Hotel Monterrey
Sheraton Monterrey
Four Points Monterrey
Four Points by Sheraton Galerias Monterrey Hotel
Four Points by Sheraton Galerias Monterrey Monterrey
Four Points by Sheraton Galerias Monterrey Hotel Monterrey

Four Points by Sheraton Galerias Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Aimée

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elegí este hotel motivada por su excelente calificación y, aunque el personal fue siempre muy atento y amable, la experiencia en general no cumplió con mis expectativas. Las instalaciones son algo antiguas, y la ubicación puede resultar incómoda, ya que está dentro de una plaza comercial. Esto hace que muchos Ubers se confundan y piensen que deben pagar el boleto de estacionamiento, lo cual los desanima de entrar al lobby para recogerte. En cuanto a las habitaciones, el aire acondicionado es bastante ruidoso y las televisiones son algo antiguas, con pocos canales y sin opción de smart TV. También extrañé un frigobar, que considero una comodidad básica, especialmente en un hotel de una cadena tan reconocida como Marriott. Las amenidades son mínimas: solo una botella de agua de 200 ml y lo esencial de baño. Si bien el servicio fue excelente, creo que la calificación en la app me generó expectativas que no se vieron reflejadas en mi estadía. Con un par de mejoras, la experiencia podría ser mucho más satisfactoria.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 1 night in Oct 2024

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Albertp

Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was always available, helpful and accommodating. Cleaning lady responded quickly to our request and was very helpful. Liked the ability to walk around the hotel, and it was easy to get to all of our destinations from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
100/100 in all
Stayed 1 night in Aug 2024

10/10 Excellent

Carl, Friendswood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spaces and friendly faces!
Stayed 4 nights in Sep 2024

10/10 Excellent

EDGAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful property and super friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Esteban Jonatan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
average but good location
It was good, but the carpet wasnt clean and the furniture was old, also we found some papers for others customers, so its imortant to clean better
Stayed 2 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Amazing location and very clean.would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Catalina

Stayed 2 nights in Aug 2024

10/10 Excellent

LEO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very professional Stsff
Stayed 2 nights in Jun 2024

10/10 Excellent

Pavel Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Cristina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Liked: Property conditions & facilities
Buen servicio
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Jul 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, close to large shopping mall. The facilities are a bit dated but ok overall. Breakfast was included but not buffet style and limited to one course per person, would not recommend. The pool was an unexpected highlight as it has a good depth (little over chest level for me) but would not suit anyone with impaired/restricted mobility.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great staff. Everyone was so nice. I want to thank Daniel in front lobby for helping us out with all the right information. We let us know of the restaurants and the near by hospital as well as shopping stores. He provided us with excellent service, thank you Daniel
Stayed 2 nights in Jul 2024

10/10 Excellent

Elier

Stayed 1 night in Jul 2024

10/10 Excellent

Gilma

Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jun 2024

8/10 Good

Ramses Obed Pineda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn’t have the usual microwave and small fridge
Stayed 2 nights in May 2024

10/10 Excellent

Anamelissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 3 nights in May 2024