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City Express Plus by Marriott Monterrey Nuevo Sur

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Monterrey Nuevo Sur

Lobby lounge
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception
Suite, 2 Double Beds | Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Av. Revolucion 2703, Monterrey, NL, 64830
  • Monterrey Institute of Technology
    17 min walk
  • Estadio Tecnologico
    17 min walk
  • Paseo Tec
    4 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Room options

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds

  • 215 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
Dec 8 - Dec 9
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About this property

City Express Plus by Marriott Monterrey Nuevo Sur

3-star Monterrey hotel connected to a shopping center, close to Monterrey Institute of Technology
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
City Express Plus by Marriott Monterrey Nuevo Sur offers 138 accommodations with safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site.

City Express Plus by Marriott Monterrey Nuevo Sur is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Plus Monterrey Nuevo Sur Hotel
City Express Plus Nuevo Sur Hotel
City Express Plus Monterrey Nuevo Sur
City Express Plus Nuevo Sur
City Plus Monterrey Nuevo Sur

City Express Plus by Marriott Monterrey Nuevo Sur Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1040 reviews" "
Rating 8 - Good. 283 out of 1040 reviews" "
Rating 6 - Okay. 106 out of 1040 reviews" "
Rating 4 - Poor. 53 out of 1040 reviews" "
Rating 2 - Terrible. 53 out of 1040 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cuauhtemoc

Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

6/10 Okay

Otto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, amenities
Great place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Estanislao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Admiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTIAN, SAN ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a reasonable price
Stayed 3 nights in Aug 2024

6/10 Okay

Jorge

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Kirenia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

6/10 Okay

Marcos Incer

Liked: Staff & service, property conditions & facilities
Internet service is really poor and slow, I reported it but nothing happened. Staff was friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Bardia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a safe and comfortable area with easy access to all you need.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool..and check-in process was a little slow. But hotel was clean..friendly staff..close to walmart..food and other shopping
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable!
Stayed 2 nights in Jul 2024

2/10 Terrible

Ce De

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Since day one I had no hot water. First time, they sent out someone to fix it, he turned on the shower and it was hot, then proceeded to explain what side it was hot. Of course I knew what side it was hot and I had done it correctly but he had turned on the heater prior to going to my room, I learned this the next day because I had the exact same issue and I called the lobby, the boy there asked if I had turned it the other direction and then giggled making fun of me. The technician came up, a younger inexperienced one this time and confirmed water was not coming out hot. He left and came back telling me he had turned on the water heater and it should be hot in some minutes. It worked a few minutes later. Third day, the exact same issue but this time I did not bother to call, each day it took more than 30 mins to fix it and I had no time. You should not make fun of your customers or take them for incompetent people who can't turn on the hot water in a shower. Better fix your water heaters so they don't turn off every day. Rooms are tiny, TV has no access to netflix or anything else other than antenna tv.
Stayed 3 nights in Jul 2024

6/10 Okay

Silverio

Liked: Cleanliness, staff & service
Esparaba un poco más del desayuno continental.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremiah

Stayed 4 nights in May 2024

8/10 Good

Juan, MORELIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking, too many servicies around Excelente New
Stayed 2 nights in Jun 2024

8/10 Good

Maria Gabriela García de

Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy/fast check in & out. Friendly staff and a very convenient walkable location!!
Stayed 1 night in Jun 2024

8/10 Good

Perlita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, with shopping and dining and cinema around
Stayed 3 nights in Jun 2024

10/10 Excellent

Bardia

Traveled with partner
Liked: Amenities
Perfect stay, good area, attentive staff, and overall recommend for a pleasant stay!
Stayed 4 nights in May 2024

2/10 Terrible

Beatriz Eugenia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sábanas estaban sucias, con sangre, se les hizo la observación y las seguían poniendo sucias con labial, y tuve que dejar la habitación al tercer día al ver que no ponían atención o por decirles lo hacían a propósito
Stayed 3 nights in May 2024

10/10 Excellent

Ariel, berrien Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024

10/10 Excellent

Verónica

Stayed 2 nights in Apr 2024