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City Express Plus by Marriott Monterrey Galerias

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Monterrey Galerias

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Business center

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. San Jerónimo 311, San Jerónimo, Monterrey, NL, 64640
  • Galerias Monterrey
    9 min walk
  • Doctors Hospital
    17 min walk
  • Museo del Obispado
    3 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    41 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Monterrey Galerias, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1264)
The price is $101
per night
$121 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express Monterrey Galerias, an IHG Hotel

About this property

City Express Plus by Marriott Monterrey Galerias

3-star hotel in San Jerónimo
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
City Express Plus by Marriott Monterrey Galerias offers 149 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary covered self parking is available on site, along with a car charging station.

City Express Plus by Marriott Monterrey Galerias is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Plus Monterrey San Jeronimo Hotel
City Express Plus San Jeronimo Hotel
City Express Plus San Jeronimo
City Express Plus Monterrey Galerías Hotel
City Express Plus Galerías Hotel
City Express Plus Galerías
City Express Plus Monterrey San Jeronimo

City Express Plus by Marriott Monterrey Galerias Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1002 reviews" "
Rating 8 - Good. 274 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 82 out of 1002 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Beds where uncomfortable, sheets or rough as well as pillows, did not sleep well. Room was dirty and breakfast wasn't great 6/10
Stayed 1 night in Sep 2024

8/10 Good

SERGIO

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The floor was dirty, the walls had stains on them.
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay during business trip
Comfortable stay.
Stayed 6 nights in Jul 2024

4/10 Poor

A

Stayed 1 night in Jul 2024

2/10 Terrible

FERNANDO

Disliked: Staff & service, property conditions & facilities
Horrible attitude from the reception persons
Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

Stayed 3 nights in Jun 2024

2/10 Terrible

Amir, San Diego

Stayed 1 night in May 2024

4/10 Poor

Maria

Traveled with family
I feel so dissatisfied the front desk people never told us about the free transportation also the breakfast was not good keep running out of everything the coffee machine always went out of coffee the table not clean
Stayed 4 nights in Apr 2024

6/10 Okay

Brett

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Water pressure is terrible
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno cuando vas de trabajo
Bueno para dormir, desayuno bueno, tranquilo, lo suficientemente bien para ir de trabajo.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service
El servicio de desayuno está limitado, a fruta, cereal, jamón, queso, pan de barra, café y jugo
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Feb 2024

6/10 Okay

Sonia

Stayed 3 nights in Feb 2024

10/10 Excellent

Aylin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick overnight roadtrip, but everything was great! The staff was very helpful when needed. Will definitely be going back soon.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
Very nice hotel. Convenient access for driving, with good food and shopping options only a short walk.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jasmine

Stayed 2 nights in Feb 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and peaceful
Stayed 3 nights in Jan 2024

4/10 Poor

Jose Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Queja por mal servicio en recepción
Pésimo servicio en Recepción, Personal mal entrenado … había un camión reparando anuncio exterior de hotel e impedía entrada estacionamiento por más de 1 hora , se avisó a recepción, no están enterados ni hicieron nada , en pocas plabras dieron a entender ese no es mi problema .. además en la regadera huele a drenaje
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Amenities
The parking lot underground is a big issue. It is very narrow and it goes down/up as spiral. My truck got a scratched on the passenger side due to being very narrow and not enough light.
Stayed 2 nights in Dec 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Nov 2023

6/10 Okay

PARIS

Liked: Property conditions & facilities, room comfort
Excellent stay
It was great, the room was clean, ir is a good hotel, has the proper accomodations for a sleep over
Stayed 1 night in Nov 2023

8/10 Good

Luis, Victorville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel limpio con una buena opcion de desayuno continental.
Stayed 2 nights in Sep 2023

6/10 Okay

Denis

Traveled with partner
The breakfast can be improved and missing towels for 2 persons only they put 1. Other think is a mini refrigerator in the room for some drinks
Stayed 4 nights in Sep 2023