3-star Apodaca hotel close to Hospital General de Zona #67
A fitness center, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott Monterrey Aeropuerto offers 166 air-conditioned accommodations with hair dryers and irons/ironing boards. 21-inch LCD televisions come with cable channels.
Bathrooms include showers. This Apodaca hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 17 years old are not allowed in the fitness facility without adult supervision.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities.
City Express by Marriott Monterrey Aeropuerto is a smoke-free property.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Things to do
Gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
7 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
21-inch LCD TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Iron/ironing board
LED lighting
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the fitness facility without adult supervision
Property is also known as
City Express Monterrey
City Express Monterrey Aeropuerto
City Express Monterrey Aeropuerto Apodaca
City Express Monterrey Aeropuerto Hotel
City Express Monterrey Aeropuerto Hotel Apodaca
Express Monterrey
City Express Monterrey Aeropuerto
City Express by Marriott Monterrey Aeropuerto Hotel
City Express by Marriott Monterrey Aeropuerto Apodaca
City Express by Marriott Monterrey Aeropuerto Hotel Apodaca
City Express by Marriott Monterrey Aeropuerto Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I got here at 2:30 in the morning because my flight was delayed. When I got here front desk told me that there was a $15 (300 Pesos) per child due to the system only showing 2 guest. I showed her my email reservation where I had put the children also and it was showing for gas and she still insisted that I had to pay because the system that she had wasn’t showing the children. I told her to call her manager because he’s a person who can make a decision and I was not going to pay for extra charges and if he was not able to waive it then whoever does make it needs to waive that fee because I did my part by putting the correct people. After several minutes of going back and forward she agreed to waive it even after my wife asked if this has happened in the past and she said people just pay it. After she gave me my receipt for payment, I told her I was sorry for how I was talking to her because my frustration was not with her, but it was for the hotels policy and also Expedia because both companies were not on the same page and if this information would have been disclosed on expedia.com I would have known and I would’ve been ready to pay it.
The room smelled old and humid, as well as the bathroom. We sprayed a Glade freshener and that still wasn’t enough to subdue the smell. The bathroom had dead small little cockroaches and flies.
The lady in the front was very attentive and nice, very good customer service. Location is convenient of course as it’s very close to the airport.
However, I would not stay here again due to the smell.
This hotel smears the Marriott brand. It's the worst hotel I have ever stayed at. There are so many details that I choose not to waste your time. Avoid at all cost. This hotel did not even provide decent water.