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Best Western Plus Monterrey Colon

3.0 star property

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Photo gallery for Best Western Plus Monterrey Colon

Indoor pool
Lobby
Lobby
Standard Room, 1 King Bed, Accessible, Non Smoking | Down comforters, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Mexican cuisine, alfresco dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
Av. Colon No. 1768 Pte., Col. Centro, Monterrey, NL, 64000
  • Galerias Monterrey
    ‪3 min drive‬
  • Macroplaza
    ‪4 min drive‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Kitchenette

Superior Room, 2 Double Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

Superior Room, 1 King Bed, Non Smoking, Kitchenette | Down comforters, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(9 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Junior Suite, 1 King Bed, Non Smoking, Kitchenette | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Monterrey Colon

Monterrey hotel close to UANL School of Medicine
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Best Western Plus Monterrey Colon offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Best Western Plus Monterrey Colon provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. An area shuttle within 10 kilometers, a theme park shuttle, and a bus station shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Monterrey Colon is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
La Cuchara - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Cuchara

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Elevator (150 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Roll-in shower (79 inches wide)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 01 to October 31:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Colon
Best Western Colon Monterrey
Best Western Monterrey Colon
Best Western Plus Colon
Best Western Plus Colon Hotel
Best Western Plus Colon Hotel Monterrey
Best Western Plus Monterrey
Best Western Plus Monterrey Colon
Colon Monterrey
Monterrey Plus
Best Western Plus Monterrey Colon Hotel
Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel
Best Western Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel Monterrey

Best Western Plus Monterrey Colon Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 943 reviews
Rating 8 - Good. 290 out of 943 reviews
Rating 6 - Okay. 130 out of 943 reviews
Rating 4 - Poor. 57 out of 943 reviews
Rating 2 - Terrible. 38 out of 943 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy conveniente ya que esta cerca de la Central de Autobuses y a 3 Cuadras del Metro Central. Sin embargo, por las noches se nota un poco la inseguridad en las calles alrededor del lugar, ya que encontramos varios indigentes/drogadictos sobre la Avenida Principal a unas cuadras, además de que la iluminación en las calles es limitada se ve muy obscuro. Me gusto que tuvieran una mini alberca en sus recintos, pero no me quise meter ya que el agua de la alberca no estaba transparente sino estaba blanquisa un sabado por la tarde y nisiquiera se alcansaba a mirar el fondo de la parte poco profunda que estaba como a 0.5m...
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and cleanlines
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Amenities
Very good stay
Stayed 7 nights in Mar 2025

6/10 Okay

Alberto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Tiene una muy buena ubicación. Se escuchaba el ruido del tráfico en la recámara. Las sábanas era de muy mala calidad.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brenda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The hotel looks like a motel
Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities

No tenían agua caliente !!

No había agua caliente, y tuvimos que bañarnos con agua fría !! Y lo único que nos dijo la recepcionista, que ya varios clientes se habían quejado ! La piscina estaba sucia !!
Stayed 1 night in Feb 2025

4/10 Poor

Claudia

Disliked: Amenities
I booked a hadicap access roon and told the location, i had a service dog. They sent me a text to say the king accessabity room was on the 2nd floor, the syandard is only one on first floor. When i got there they said not pet friendly. I showed them the text i sent and adter much arguing they gave me the grpynd floir room snd sfter it was booked told me it had no hot water. The ypung girl at the desk was overwhrlmed with check8ns and the manager sat her butt in the office and gave her no help.f8nally i took an non accessible room on the 2nd floor so i could have a hot shower and no towels or wven a l8ght blanket in the room. It was disappointing but i blame the lady manager in duty not the desk clerk.
Stayed 1 night in Feb 2025

4/10 Poor

Josiel

Arrived after long trip … very tired and the room was not available until 3:45pm, so I had to wait … during the night lots of noise from the dining / pool area. The hotel has a pool and some tables at the center of building… people talking to loud around 11:45pm … staff didn’t nothing Food is very good but also took too long to be ready The hotel is nice … but could be much better
Stayed 1 night in Feb 2025

10/10 Excellent

Mario Cesar Figueroa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was alright
Stayed 1 night in Nov 2024

6/10 Okay

Hazael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Luis

Stayed 1 night in Sep 2024

8/10 Good

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to the bus station
Stayed 1 night in Jan 2025

8/10 Good

Francisco

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebeca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ubedullah, Arlington

Stayed 2 nights in Oct 2024

10/10 Excellent

Ubedullah, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien
Stayed 2 nights in Nov 2024

2/10 Terrible

Luis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Camas durisimas ruido del exterior toda la noche wifi intermitente , en general senti que nos dieron un mal cuarto por tomarlo por medio de expedia
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ubedullah, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Tired travaler

Shower was horrible
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Estefania

Traveled with group
Disliked: Cleanliness
A mi amigo le dieron tarjeta de una habitación ocupada, en mi habitación no habia toalla, la señorita de la recepción nos atendió de mala gana
Stayed 1 night in Oct 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

4/10 Poor

Pratyush

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean. Ac not working well.
Stayed 1 night in Sep 2024