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Bahía Escondida

3.0 star property

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Photo gallery for Bahía Escondida

Property amenity
Breakfast, lunch, dinner served; international cuisine, pool views
Reception
Superior Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, coffee/tea maker
Spa reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • Gym
$163
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Presa La Boca
  • Cascada del Chipitin
    ‪8 min drive‬
  • Cascada Cola de Caballo
    ‪11 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard

  • 312 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Deluxe

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • 613 sq ft
  • Sleeps 6

View all photos for Quadruple Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Room Standard

  • 312 sq ft
  • Sleeps 4

View all photos for Family Room -8 guests- Master

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room -8 guests- Master

  • 818 sq ft
  • Sleeps 8

View all photos for Quadruple Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Room Standard

  • 312 sq ft
  • Sleeps 4

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Exterior

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About this property

Bahía Escondida

3-star Santiago hotel close to Presa La Boca
A marina, 3 outdoor pools, and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant, and a fitness center are onsite.
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court, a marina, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bahía Escondida features a complimentary water park, a marina, and 3 outdoor swimming pools. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Onsite self parking is complimentary.

Bahía Escondida is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Indoor pool
  • Motor boating
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from October to March
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 362 reviews
Rating 8 - Good. 94 out of 362 reviews
Rating 6 - Okay. 69 out of 362 reviews
Rating 4 - Poor. 40 out of 362 reviews
Rating 2 - Terrible. 30 out of 362 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them
Stayed 2 nights in Jun 2025

8/10 Good

Karla L

Traveled with family
Liked: Cleanliness, staff & service
The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family.
Stayed 1 night in May 2025

6/10 Okay

Celso

Stayed 1 night in May 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten.
Stayed 1 night in Mar 2025

2/10 Terrible

Allan

Stayed 1 night in Mar 2025

6/10 Okay

Emy Jomary

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The view is amazing! but as far as front office, they didn't seem so concerned about our key card not working (3-4 times) we were locked out and couldn't get inside. the rest of the staff, as far as housekeeping and night management was friendly and tried to help rapidly seeing us outside freezing with our infant and couldn't get inside our room. That place has a lot of potential just needs a little bit of updating the rooms and such. overall, our stay was fair besides that.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joel

Stayed 2 nights in Nov 2024

8/10 Good

Agustin

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Nov 2024

4/10 Poor

nelson

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
the building is too old the sink from the bathroom was not drain the water and the paint come off from the walls look like ghost town
Stayed 3 nights in Oct 2024

4/10 Poor

Helen J.

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok in terms of the grounds. The gate up front, the pool area, etc were nice. The rooms not so much. The owners have invested in the grounds far more than the rooms. The paint was coming off the wall, our bathroom door had a hole in it, the beds were very hard, the linens were stained, and the cleanliness was not what you would expect at all. We also did not feel as safe as the door lock was not the best.
Stayed 2 nights in Aug 2024

4/10 Poor

Ninfa, Laredo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful, but the room need some upgrades
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good resort just needs a remodel

Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Traveled with family
Disliked: Staff & service
El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would say the service was horrible, but it was none existent
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Valeria, houston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place has potential, but it needs a complete renovation.
Stayed 2 nights in Jul 2023

2/10 Terrible

Cesar, Fort Worth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Stayed 1 night in Jun 2023

10/10 Excellent

José de Jesús

Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Big disappointment

It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
Stayed 1 night in Mar 2023