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Toby's Resort

3.0 star property

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Photo gallery for Toby's Resort

Exterior
Lobby
Front of property
Lobby
Standard Room | 1 bedroom, in-room safe, cribs/infant beds, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
1 Kent Avenue, Montego Bay, Saint James
  • Doctor's Cave Beach
    ‪4 min walk‬
  • Dead End Beach
    ‪6 min walk‬
  • Montego Bay Cruise Ship Terminal
    ‪9 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, cribs/infant beds, rollaway beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, cribs/infant beds, rollaway beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Toby's Resort

3-star Montego Bay hotel walkable to Doctor's Cave Beach
This hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a meeting room.
Toby's Resort offers 65 accommodations with safes and complimentary toiletries. Rooms open to furnished patios. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Toby's Resort features 2 outdoor swimming pools and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Montego Bay hotel also offers a terrace, a garden, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Toby's Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Tobby's Good Eats - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Baha Pool Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Baha Pool Bar
  • Tobby's Good Eats

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Toby's Montego Bay
Toby's Resort
Toby's Resort Montego Bay
Toby`s Hotel Montego Bay
Tobys Hotel Montego Bay
Toby's Resort Hotel
Toby's Resort Montego Bay
Toby's Resort Hotel Montego Bay

Toby's Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1035 reviews
Rating 8 - Good. 288 out of 1035 reviews
Rating 6 - Okay. 101 out of 1035 reviews
Rating 4 - Poor. 35 out of 1035 reviews
Rating 2 - Terrible. 38 out of 1035 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Stayed 1 night in Mar 2025

2/10 Terrible

Marcia

Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good value for money
Stayed 4 nights in Mar 2025

10/10 Excellent

AuBreaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Everything was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, beautiful landscape, friendly staff, rooms cozy, big porch. 10 min from airport. Great overnite!!! Will be back
Stayed 1 night in Mar 2025

8/10 Good

Lenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Carter

Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Stayed 1 night in Mar 2025

4/10 Poor

Jeffery

Disliked: Staff & service, property conditions & facilities
The stay was okay for the price what I did not like was the 44.00 bill that I card nothing to my room and prepaid. I have no idea what the charge was when I checked out was told all set. So 2 stars for that rest was okay.
Stayed 2 nights in Feb 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our tv wasnt working it had no sound but basically they left us to deal and offered nothing for compensation, also there was music playing through our outlet which they searched for where it was coming from but could not fix or shut it off so basically it was deal with it
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Business traveler
Liked: Cleanliness
👍
Stayed 1 night in Feb 2025

10/10 Excellent

Kirill

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, people staff, Toby's to me is like family to me all because the staff and i know all of them by name
Stayed 3 nights in Feb 2025

10/10 Excellent

Tamor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Feb 2025

6/10 Okay

Terrace

Traveled with family
Beautiful landscape. Very slow checking in preoccupied with personal calls. The young lady in Restaurant with the short hair cut and glasses needs to be trained in proper customer service and learn to listen to the guest before putting in her input in such a rude manner.
Stayed 1 night in Feb 2025

8/10 Good

Isis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was great experience, however, the property needs a few touch ups and Toby resort restaurant’s customer service could be more attentive. When I first arrived, they told me they didn’t see my Most of the time, I went to the restaurant I have to get the attention of the staff just to make an order and some couldn’t remember my order. There were a few stand out staff members, Toni Ann and Unique and some other dining staff is more lackluster. As well when I arrive they couldn’t find my reservation that I booked 1-2 months ago. Overall, I’ll give it 7.5/10.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Traveled with partner
Liked: Amenities, property conditions & facilities
Cute hotel. Front office workers were not very welcoming. The bellman and rest of the staff were nice. Pool is quaint but good. Not a bad place for one or two night but would probably look elsewhere if I was staying longer then that
Stayed 1 night in Feb 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms have been upgraded. the bed felt so luxurious. i seriously considered staying an extra night because the bed was so wonderful. front desk staff warm and welcoming, Tamara and Carlene; the pool bartender,Michael, is very kind. i saw him go over and above the call of duty to assist a very demanding customer, always with a smile. Restaurant servers, food is good, and deserves 5 stars for quick service, something i wish more JA restaurants took notice of. Toni, excellent server/ Orlando was helpful. Michael in maintenance was very kind and patient helping me with my TV.
Stayed 3 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. Nice restaurant on the grounds.
Stayed 2 nights in Feb 2025

8/10 Good

Caren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chilled for our 2 day stay
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Pictures are deceiving. Room was outdated. Not too clean. Shuttle service to the airport was a nice bonus.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lakeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 7 nights in Feb 2025