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Toby's Resort

3.0 star property

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Photo gallery for Toby's Resort

Exterior
Massages
Bar (on property)
Standard Room | In-room safe, cribs/infant beds, rollaway beds, free WiFi
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
1 Kent Avenue, Montego Bay, Saint James
  • Aquasol Beach Park
    ‪4 min walk‬
  • Dead End Beach
    ‪6 min walk‬
  • Doctor's Cave Beach
    ‪8 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Standard Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Toby's Resort

3-star Montego Bay hotel walkable to Doctor's Cave Beach
This hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a meeting room.
Toby's Resort offers 65 accommodations with safes and complimentary toiletries. Rooms open to furnished patios. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Toby's Resort features 2 outdoor swimming pools and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Montego Bay hotel also offers a terrace, a garden, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Toby's Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Tobby's Good Eats - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Baha Pool Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Baha Pool Bar
  • Tobby's Good Eats

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Toby's Montego Bay
Toby's Resort
Toby's Resort Montego Bay
Toby`s Hotel Montego Bay
Tobys Hotel Montego Bay
Toby's Resort Hotel
Toby's Resort Montego Bay
Toby's Resort Hotel Montego Bay

Toby's Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Missie

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Missie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Georgene, Ashland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love Toby’s! Coming & going from 🇯🇲
Stayed 2 nights in Nov 2024

10/10 Excellent

Missie

Liked: Cleanliness, staff & service, property conditions & facilities
Throughout my week stay all the staff, very friendly, professional and helpful. Suggestion, would be better to have kettles in room instead of coffee machines, boiling water for 2 hours is just a waste of time.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad, Ashland

Traveled with group
Liked: Amenities
All good
Stayed 1 night in Nov 2024

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Clean authentic resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tanesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in pretty late and we were extremely tired and hungry and needed a place for the night. Tamara at front Desk was very hospitality and kind. She was very helpful in directing us to a near by restaurant for dinner because the restaurant on property was already closed. She gave us our remote and keys and sent us with another staff to escort us to our room.. Tamara your the BEST! Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Selisha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the hotel is outdated. The staff especially the check in staff is pleasant but lord the place needs to be updated and redo. The concept of the rooms is a great idea but inside I feel like 1980. I felt like a motel instead of hotel. Plus for the money it is not worth it
Stayed 1 night in Nov 2024

6/10 Okay

Moya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toby’s is a real gem! We were pleasantly surprised in every way! The room is very clean, comfy bed, nice linens. 2 pools. We ate in the restaurant, fried chicken & fries and shrimp salad very good, and great prices. We would definitely come back to Toby’s!
Stayed 1 night in Nov 2024

10/10 Excellent

Keisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Rosalin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, the staff was great the only problem i encounter was that the food took a very long time to be delivered after it was ordered. Otherwise, everything else was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the local feel. And I love the restaurant and the staff.
Stayed 1 night in Oct 2024

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Wanda

Stayed 1 night in Oct 2024

10/10 Excellent

Wanda

The staff @ reception especially ( Precious Pumpkin & Smiley ) made our visit memorable. Ladies keep up the great work!!! See you again!
Stayed 1 night in Oct 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Close to the airport, inexpensive. Great place for a quick stay
Stayed 1 night in Oct 2024

4/10 Poor

Natecia

Disliked: Staff & service, property conditions & facilities
We arrived after 1 am. First problem is we were honking at the gate for a while and the security guard was nowhere to be seen, we had to drive around and then he slowly got out of his post. Then, the receptionist (short girl with natural hair and glasses) took forever to make it to the desk, we waited like 5 mins for her, and she had the nerve to be unfriendly and make it seem like we were bothering her. I know Jamaica isn’t known for good customer service but this was wild. My father was trying to diffuse the situation because he saw that I was getting annoyed by her incompetence. He tried to engage her in conversation (something SHE should have been doing) and she didn’t answer him, didn’t even crack a smile, made it seem like he was being a bother. Then the security who walked me to my room didn’t talk, didn’t help with my bags up the stairs, tried to swap batteries out of the AC remote into the TV remote leaving the AC remote without batteries and thinking I wouldn’t notice. (That actually need to be addressed, you need to have batteries on hand, that’s just ridiculous) Then, the hot water in my room wouldn’t work so there’s that. Took two showers in cold water. The whole experience was a disappointment from start to finish, unfriendly staff, uncomfortable bed, no hot water, etc. I wonder if they treated us that way because we were Jamaican, I can’t see how you all would treat foreigners so callously and still be in business. That girl needs to be benched.
Stayed 1 night in Oct 2024

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is great 😃👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jacquee

Liked: Cleanliness, staff & service, amenities
It was clean & close to everything. Food was also great & housekeeping great . Rooms & bathroom could use upgrades , better bedsheets & bed covers
Stayed 7 nights in Oct 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Nice price and environment
Stayed 1 night in Oct 2024

2/10 Terrible

Dionne

Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Liked: Amenities
Great Customer service Staff was Professional Property was very Relaxing I felt at home I will be back thanks for a wonderful experience.
Stayed 1 night in Oct 2024