2/10 Terrible
ROBERT
Aug 29, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t like the fact that we arrived at night on Sunday. Monday morning woke up found a leak in bathroom from ceiling light told front desk , Said someone will be there to repair it later in day was told it was patched only to find that night still leaking . Four days later Thursday we checked dnd leak still not fixed had to keep towel on floor every day . On my way to check out and the leak has not been fixed in that room. My whole stay, we’d stayed in that leaky room. Worst vacation ever. Also the privilege club made us go on a tour for 30 minutes and receive 120 voucher for souvenirs but after 90 minutes we told them enough and were not interested and asked for our voucher but was told that we did not hear the whole presentation. That was 90 minutes we will never get back. The privilege team are lying about giving out $120.00 gift cards. A totally waste of my time
ROBERT
Stayed 4 nights in Aug 2024