Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Buffet
Aerial view
Private beach, white sand, beach cabanas, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    ‪13 min walk‬
  • The Shoppes at Rose Hall
    ‪15 min walk‬
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

  • 1639 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 1639 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 836 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 1029 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront Premium

  • 806 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront Premium

  • 806 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 3592 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

  • 1399 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • 806 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 4391 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Resort View

  • 1639 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Resort View

  • 1029 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms, Oceanfront

  • 1979 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 806 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • 4391 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Penthouse, 3 Bedrooms

  • 2583 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5-star Montego Bay resort with private beach
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Complimentary self parking and valet parking are available on site, along with a car charging station.

Jewel Grande Montego Bay Resort & Spa – All Inclusive has designated areas for smoking.

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (4,295 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 805 out of 1295 reviews" "
Rating 8 - Good. 262 out of 1295 reviews" "
Rating 6 - Okay. 131 out of 1295 reviews" "
Rating 4 - Poor. 50 out of 1295 reviews" "
Rating 2 - Terrible. 47 out of 1295 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Stayed 5 nights in Sep 2024

8/10 Good

Todd A

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our stay overall was amazing. Aside from the major inconvenience of a “main water pipe bursting” leaving us on the first day, into the second day, with absolutely no water or ability to flush the toilets. We were told it would be fixed in an hour, which was a lie because after speaking with other people in our building, it had already been an issue for days. It was finally fixed on day 2 but then an issue again on our final day. We aren’t ones to complain EVER, but after getting no answer at the main desk on the phones we were forced to go down to ask if we could bathe in one of the other buildings. It was a huge inconvenience to be staying at a beautiful resort, not able to wash our hands, brush our teeth, shower or use our toilet, not to mention how much time was wasted checking back at the main lobby throughout the days for updates. But aside from all that, we must say the food was amazing at every restaurant, the staff was very attentive, the pools and beach were beautiful. Not much night life, but that didn’t bother us too much. We do still recommend this resort, because I’m sure the water issue isn’t a common occurrence. We just happened to be unlucky in our timing with our stay.
Stayed 6 nights in Oct 2024

8/10 Good

Felicia Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great food
Stayed 4 nights in Oct 2024

2/10 Terrible

Tony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room had no running water. Was told it would be fixed by the time we got back from dinner. Returned from dinner and still no water. Had to go to front desk and get switched to a different building which took almost 2 hours.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff were very hospitable and helpful in every way. The grounds were very clean. Food was really good with many options to choose from. I definitely will stay at this resort again.
Stayed 2 nights in Oct 2024

8/10 Good

Delecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive! The food was good and there was lots of it! Over all great service. We had an issue with our water that the staff worked diligently to fix. Everyone was professional and courteous. I do think the rooms would benefit from having a full length mirror!
Stayed 4 nights in Oct 2024

10/10 Excellent

walter

Traveled with partner
Liked: Amenities
Clean and up to date
Stayed 1 night in Oct 2024

6/10 Okay

Christopher Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a great time overall. Celebrated our 15th anniversary there so I booked a penthouse for 4 days. Arrived Friday around 12p and waited in the lobby till almost 5 for our room. Room was amazing but water pressure was bad and no hot water. Then the following 2 days the buildings main water supply burst in the basement repeatedly so we were without water for almost 2 days. I asked to be given access for a shower or to move rooms. At 5p on Sunday. Was told to pack and wait for them to call me. Waited 2 hrs and went to the front desk. They said they were sending a bellmen up now. Went to the room and waited another 2 hrs. Called repeatedly and no one was answering the phones. Walked BACK to the lobby again and they said the bellmen was on his way. I went back to the room and brought our luggage to the lobby. Was put in a villa facing the garden and highway. Not the greatest way to celebrate an anniversary but we made the best of it.
Stayed 4 nights in Oct 2024

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one returned our call about the hurricane and no refund we didn’t even make it and was provided no courtesy or response.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am highly dissapointed, is maybe one of the most expensive booking I have done thru Expedia and Hotels. Information about the property was not accurate, the Suite was outdated, there is construction works in the building, definitely not worth de $US700 per night. Decide to leave early today. I am highly dissapointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayissha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jody

Stayed 5 nights in Sep 2024

4/10 Poor

Oluseyi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff were very rude, repeat guy called Travis or Tavia. Made our stay very unpleasant. The food was almost disgusting. Inedible.
Stayed 3 nights in Sep 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rosha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great especially Carl at the lobby bar, the only issue was the cleaner took a long time with towels and toilet paper one day (called in the morning and didn’t receive until after supper).
Stayed 6 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes a while before they release your room deposit
Stayed 3 nights in Sep 2024

10/10 Excellent

Akailah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the staff were very friendly, food was good and spa was amazing. I will be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

CLIFTON

Stayed 1 night in Sep 2024

8/10 Good

Justin Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 15th wedding anniversary here. It was a beautiful place to stay with many options for food and drinks. Beautiful private beach. All inclusive was great! My wife used the spa and massage and enjoyed it very much. The staff was always easy to talk with and were all very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott, Upper Marlboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff everyone one suggestion the beds were to firm
Stayed 3 nights in Sep 2024

10/10 Excellent

JACQUELINE A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of arrival to the final farewell, the experience was incredible. The check-in process was smooth, complemented by a refreshing cold cloth. Waiting for our room over lunch and the drink service provided by Melissa was delightful; she welcomed us warmly. I must give a special mention to Jordan and Chantel for their exceptional butler services. They were outstanding, and their dedication to their work did not go unnoticed. My deepest appreciation goes to them for their extraordinary hospitality. I would like to extend my gratitude once more for the courtesy and hospitality provided by all the drivers who served us; it was most helpful and greatly appreciated.
Stayed 4 nights in Sep 2024

4/10 Poor

jerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
False advertisement about All Inclusive
Jewel Grande Montego Bay is not an All Inclusive, at the steak restaurant we had to pay for the Lobster tail. The food choice was very limited. The other Hotels that i have been to everything that you eat is Free.
Stayed 5 nights in Sep 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

8/10 Good

Craigist

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Urooba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024