Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Aerial view
Gazebo
Grand Penthouse, 3 Bedrooms (Grande Luxe) | Living area | Plasma TV

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Montego Bay Convention Centre
    ‪12 min walk‬
  • Half Moon Golf Course
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

  • Ocean view
  • 1639 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • Partial ocean view
  • 1639 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • Partial ocean view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 1029 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront Premium

  • Ocean view
  • 806 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront Premium

  • Ocean view
  • 806 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 3592 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 806 sq ft
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 4391 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Resort View

  • Resort view
  • 1639 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Resort View

  • Resort view
  • 1029 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms, Oceanfront

  • Ocean view
  • 1979 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 806 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 4391 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Penthouse, 3 Bedrooms

  • Ocean view
  • 2583 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5-star Montego Bay resort close to Rose Hall Great House
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Onsite self parking is complimentary.

Jewel Grande Montego Bay Resort & Spa – All Inclusive has designated areas for smoking.

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (4,295 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 841 out of 1378 reviews
Rating 8 - Good. 281 out of 1378 reviews
Rating 6 - Okay. 147 out of 1378 reviews
Rating 4 - Poor. 57 out of 1378 reviews
Rating 2 - Terrible. 52 out of 1378 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

candice louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathi-Ann Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close everything was. It was easy and quick to get from one place to the next and easy to learn our way around. There are lots of stairs so if you rely on a stroller or have difficulty with stairs, you may want to avoid.
Stayed 7 nights in Feb 2025

8/10 Good

Halley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We recently stayed for my boyfriend’s birthday and overall we had a good experience. The beach was excellent, make sure you’re up early to snag a good chair on the beach. Sunrise was amazing and so quiet. The resort grounds are expansive as are the rooms. There are a lot of food options and the food was better than I expected. We had the jerk chicken on the beach everyday and it was great. We were frustrated by the noise, the nightly entertainment took place right under our window nightly and a DJ would play cheesy kids music for most of the night before that. We had several nights where they were doing some sort of construction below us that kept us awake. We found ourselves without hot water several days and there was a huge leak outside our room in the hallway the entire time we were there. They did cover the cost of our airport transfer for the inconvenience (I would also recommend you taking a cab over taking the airport shuttle bus.) There were several really sweet and helpful employees including Claude at the waterfront and Camille who organizes excursions. The front desk staff were also lovely especially on arrival. We had an enjoyable stay, the beauty of the beach made up for the shortcomings and I would recommend for that alone! If you don’t have kids maybe consider and adults only resort.
Stayed 8 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort, beautiful grounds and spacious rooms. All inclusive food was great as well and the service was excellent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bernyn

Liked: Cleanliness, amenities
I love everything
Stayed 5 nights in Feb 2025

6/10 Okay

Tahnin Sarwar

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Overall service is horrible apart from few staffs they were helpful. No room sign in each floor which makes it difficult to find room. Swimming pools and the beach are beautiful
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great moderate family resort
Stayed 7 nights in Feb 2025

4/10 Poor

Safia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The food was excellent and the rooms were spacious, but the service was not where it needs to be. Our room had a broken balcony lock, the front door wouldn’t shut properly without shoving it and the washroom appeared dirty. It took forever for them to send someone up to fix the issues and they still didn’t get fixed. Any time we placed an order for a drink or coffee at breakfast, we had to remind the servers multiple times before we finally got served. And there were no activities that were fun on the resort which meant you had to leave it to be entertained. Their bbq jerk chicken was on point though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More options with food
Stayed 4 nights in Feb 2025

8/10 Good

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
Stayed 7 nights in Feb 2025

6/10 Okay

Jermaine

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
In the most the experience was good, however, some of the staff needed to raise their game. There were times when you would ask for things and nothing would happen.. frustrating and stressful at times.
Stayed 6 nights in Feb 2025

6/10 Okay

Thomas H

Stayed 7 nights in Feb 2025

4/10 Poor

Rosemary

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey, Brooklyn

Stayed 4 nights in Feb 2025

6/10 Okay

Melinda

Traveled with family
Disliked: Amenities
Limited choices at restaurants. Limited choices for restaurants. Food was okay. In general staff was abundant but inadequate. Disappointing resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stevonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best trip ever

Where do I start?? I visited with my family of 6 to celebrate my birthday and my butler Ronald made sure to make this birthday memorable! Many of the staff members would walk by me and wish me a happy birthday! I can’t wait to visit Jamaica again because I will definitely stay at Jewel again!
Stayed 3 nights in Feb 2025

8/10 Good

William Scott, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and the staff friendly. Food was about a 3.5 star out of 5; however, you won't get hungry, plenty of options. The only restaurant needing reservations was the Asian but you needed to book days in advance booked days, so I can't rate this one because we couldn't get in. To be fair if I wanted to eat dinner at 9:00 pm we could have eaten there. During the week no issues getting chairs on the beach, until the weekend got there. We got a shady spot early, but people escaping the sun soon surrounded us by 1:00pm. Overall a great time!
Stayed 4 nights in Feb 2025

10/10 Excellent

Isatu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view were beautiful! Staff was extremely friendly and helpful with getting around. The facility is so nice and homey. Will definitely be coming back
Stayed 1 night in Feb 2025

10/10 Excellent

Katya

Stayed 4 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jewel Grande is beautiful and the food was excellent. The steakhouse and seafood were very fresh and prepared very well. The staff was amazing and so kind. We will be back and encourage others to visit right away.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melvin

Traveled with family
Great location. Good service. Relaxing
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to the Jewel Grande for my husband’s 30th birthday and it was such a blast! The staff are so nice and friendly, and went the extra mile to make the birthday celebrating special and memorable. The property is very well kept, and I found it really nice that our room was cleaned super well every single day. It was so beautiful everywhere we went on the property we loved our stay there so much we didn’t want to leave! Thank you to all those who work there for the amazing experience, we will definitely be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
Stayed 5 nights in Feb 2025