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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Buffet
Private beach, white sand, beach cabanas, sun loungers
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay Convention Centre
    ‪16 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 1639 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.0 out of 10
Very good
(11 reviews)
  • Partial ocean view
  • 1639 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.6 out of 10
Excellent
(29 reviews)
  • Partial ocean view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(38 reviews)
  • Ocean view
  • 1029 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront Premium

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront Premium

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 806 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront Premium

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Oceanfront Premium

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 806 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout drapes

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 3592 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 806 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Garden View

  • 4391 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Resort View

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 1639 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Suite, 1 Bedroom, Resort View

  • Resort view
  • 1029 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1979 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(51 reviews)
  • Ocean view
  • 806 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 4391 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout drapes

Penthouse, 3 Bedrooms

  • Ocean view
  • 2583 sq ft
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

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About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5-star Montego Bay resort close to Rose Hall Great House
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Onsite self parking is complimentary.

Jewel Grande Montego Bay Resort & Spa – All Inclusive has designated areas for smoking.

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (4,295 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 817 out of 1337 reviews
Rating 8 - Good. 279 out of 1337 reviews
Rating 6 - Okay. 139 out of 1337 reviews
Rating 4 - Poor. 56 out of 1337 reviews
Rating 2 - Terrible. 46 out of 1337 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vikram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good food, good drinks. Very good nye party with fireworks. Good entertainment at night with dance performances and DJs on the beach!
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.

10/10 Excellent

CHRISTOPHER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people were outstanding. a very nice resort and good value. the pools were a bit cold due to being in the shade if the buildings but the hot tubs and Carribean were awesome for a New Years trip timeframe. Beds were very comfy and food options really good as well.
Stayed 4 nights in Dec 2024

6/10 Okay

Abby Nicole

Stayed 5 nights in Dec 2024

6/10 Okay

ANATOLE E

Traveled with partner
Liked: Staff & service
The resort needs some serious updating. Staff, food, experience excellent.. The beach was also relaxing. I felt safe but additional lights out would be great. The facilities needs a facelift. The furniture in the room was old and the bed was subpar. For two nights I had hot water. They did end up fixing the water issue.. The hote has duo much potential but unless they update the resort it’s my last stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Lin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service can be better
Stayed 5 nights in Dec 2024

4/10 Poor

Talha A

Traveled with family and small children
Disliked: Staff & service, amenities
Mediocre service, not worth the price of 6k for 4 days. Limited.food options, run down buildings, not stroller friendly

2/10 Terrible

Ahmet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told us they were overbooked and did not give our second room until we really argued with them. It was 7:30 pm by the time they gave us our second room. They knew we needed an extra bed in the room, they did not provide it until the third day of our stay. Overall, horrible experience
Stayed 4 nights in Dec 2024

4/10 Poor

jennifer

Traveled with group
We stayed here on our annual girls trip, I am the one that book the trip. I travel to Mexico or Caribbean every other month and l've never had a resort say they were giving you an upgrade only to be given a downgrade. We arrived at hotel and room wasn't ready, we went and ate and came back and they said it wouldn't be ready until 5:00-5:30, since we thought we were getting an upgrade and we needed a ground or first floor we waited and waited. When we finally got called up for our keys I asked him again this is a lst floor and ocean front they assured me again that it was. We get to out building and it was indeed not 1st it was 4th and it was not ocean front. We had all been up since 1:00 am so I knew if we went back we would never get a room so we just stuck with our room. Our air conditioner never worked properly electricity went off. TERRIBLE!!!! With that being said the lobby bar was great and beach waitress were good. Coffee shop girls were so nice to talk with every morning and made excellent coffee! Be careful eating jerk chicken I witness him use same tongs to put meat on drip raw chicken juice across cooked chicken then pick up and put on someone's plate! I didn’t eat the chicken after witnessing that. I wanted to love this resort, but I also wanted the room I paid for.

8/10 Good

basil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view.
Stayed 1 night in Dec 2024

8/10 Good

Georgette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Allena Shoshanna Hall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! Every staff member was very nice and not asking for tips (even though we tipped everyone who helped us) it was nice for them to not be pushy about it. The food was AMAZING! Even the food at the buffet. We definitely will return next time we decide to travel back to JA. Thank you all for a smooth, safe, & entertaining Christmas vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 5 nights in Dec 2024

10/10 Excellent

Vivette

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good staffing travel back to and forth.. excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all inclusive option for the family. The staff are super friendly. The beach area is beautiful with lots of seating options and games. Food is fantastic.
Stayed 6 nights in Dec 2024

2/10 Terrible

Piotr

Disliked: Staff & service, property conditions & facilities
Booked an ocean front 3 bedroom for my family. On arrival we got a key and were escorted to the room with a parking lot view. We went back up the reception. Minutes later we were told that they “forgot” to tell us oceanfront has AC not working and they can fix it for 2 days… No reasonable compromise offered. We agreed to stay in the “parking lot view” room for two days if they can first show us the empty oceanfront with ac not working. After a lot of whispering and an hour wait the manager that was suppose to come talk to us still did not arrive. The manager miraculously appeared when we asked for refund and a cab so we can move to another hotel. Glad we are not staying here. Save yourself the trouble.
Stayed 4 nights in Dec 2024

4/10 Poor

Mickesha

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vivette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staffing excellent driver on time good service
Stayed 1 night in Dec 2024

10/10 Excellent

Amy Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lots of all inclusive food and activity options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rt Nardo

Stayed 2 nights in Dec 2024

6/10 Okay

simone

Stayed 6 nights in Dec 2024