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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free cabanas, pool umbrellas
Meeting facility
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Rose Hall Main Road, Montego Bay, Saint James
  • Cinnamon Hill Golf Course
    ‪7 min drive‬
  • The Shoppes at Rose Hall
    ‪7 min drive‬
  • Greenwood Great House
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse, Butler Service)

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Pool View

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down comforters, minibar, in-room safe, desk

Suite (Promo)

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Last room available

Down comforters, minibar, in-room safe, desk

Last room available

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Tropical View)

Down comforters, minibar, in-room safe, desk

Suite (Tropical View)

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Accessible

Down comforters, minibar, in-room safe, desk

Suite, Accessible

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Down comforters, minibar, in-room safe, desk

Suite, Ocean View

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5-star property in Northern Estates
Catch some rays at the beach or spend the day relaxing at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a spa tub. Guests can use the outdoor pool and health club at a partner property. Onsite self parking and valet parking are complimentary.

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.
Jamaicano Port María - This restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1006 reviews" "
Rating 8 - Good. 181 out of 1006 reviews" "
Rating 6 - Okay. 82 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 22 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jordan Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff was very friendly
Stayed 6 nights in Oct 2024

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you were thinking about booking here, please do because this place is 5 star quality. Good food, good people and great drinks!!!!! They made my birthday fun and enjoyable. I will be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so nice, the food was amazing the service was great. Iberostar Joia never disappoints!
Stayed 4 nights in Aug 2024

10/10 Excellent

adam michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome time! Thanks for everything
Stayed 4 nights in Sep 2024

2/10 Terrible

DEBBIE

Stayed 4 nights in Sep 2024

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Did special things for us since we were celebrating our anniversary! Thanks guys:)
Stayed 4 nights in Oct 2024

8/10 Good

Consuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful. Check-in was wonderful with a private butler escort to our room and welcome drinks upon arrival. Our room could have been cleaner. It could have used a good dusting and some attention to detail in the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Trebla NeShaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bethzaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was TOP NOTCH from beginning to end. Shout out to the best employees we first hand experienced: Crystal & Bussitonie (Event Concierge), Orain & Owen (Butler Service), Cassandra (Poolside Bartender - SHE ROCKS and I miss her already!), Lamar (Pool Life Guard), Andre & Korey (Poolside Bartenders) PLUS EVERY STAFF there. And the WONDERFUL/ENGAGING/ENTERTAINING ANGEL. If you don't find her SHE WILL find you. There were many we did not get names for but their services made our experience wonderful. HIGHLY RECOMMEND .. Now searching for other IBEROSTAR locations...Hope they all match up to Jamaica's service!
Stayed 3 nights in Sep 2024

6/10 Okay

Gerald

Stayed 4 nights in Sep 2024

10/10 Excellent

Sytonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing so happy I chose this stay for my 30th birthday all the way from USA it was truly beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a stunning resort in the heart of Montego Bay. The staff is incredibly kind, warm and helpful. Between customizing the mini bar to your preference to helping with excursions. They make you feel like family! I wish there were more Jamaican dishes at the restaurants and that the cleaning team/maids were more consistent, but I would definitely stay again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Quinteria

Traveled with partner
Liked: Staff & service, property conditions & facilities
I recently had the pleasure of staying at JOIA, and I must say, the experience was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure my stay was comfortable and memorable. The rooms were impeccably clean, spacious, and elegantly decorated, providing a perfect blend of luxury and comfort. The amenities were top-notch, including a stunning pool area, a well-equipped fitness center, and a relaxing spa. The service throughout my stay was outstanding. Every staff member I encountered was friendly, professional, and eager to assist with any request. The attention to detail was evident in every aspect of the hotel, from the beautifully maintained grounds to the thoughtful touches in the room. However, there was one aspect of my stay that fell short of the otherwise flawless experience: the dining reservations. The hotel operates on a first-come, first-served basis for its restaurants, which unfortunately meant that I was unable to secure a reservation at any of the on-site dining establishments during my stay. This was a bit disappointing, as I had heard wonderful things about the cuisine and was looking forward to trying it. Despite this minor inconvenience, my overall experience at JOIA was fantastic. I would highly recommend this hotel to anyone looking for a luxurious and relaxing getaway. Just be sure to plan ahead for dining reservations to avoid any potential disappointment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ghada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, excellent room, best food and super polite people
Stayed 6 nights in Sep 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

6/10 Okay

Simomya

Stayed 5 nights in Sep 2024

4/10 Poor

Janique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Underwhelming beach vacation
We booked an ocean view suite with a butler for our anniversary weekend. The first night we asked the butler if he could book restaurant reservations only to be told it's first come first served. The same with reserving beach chairs. We ordered room service, pizza was our first choice but we were told they were out of pizza so we ordered nachos, fries and rum. Fries were cold and soggy, nachos only came with cold cheese sauce and they brought vodka instead of rum saying they were out of rum. How can you be out of rum in Jamaica? Each day we had to re-request for the room to be stocked with water and beer. They brought chips and pretzels as snacks only the first day. The Jamaican cuisine restaurant was out of escovitch and drinks across the property were watered down. What went well. The hotel was very clean and quiet. Great view of the ocean from the room. Staff was friendly. And close to the airport. Overall I would not book a suite with a butler again because it provided no value and did not add to the experience. Hotel needs to up their hospitality game.
Stayed 3 nights in Sep 2024

2/10 Terrible

Paul

Disliked: Staff & service
the food was great but someone took cash out of my safe they said they are working on a investigation still waiting to hear back
Stayed 4 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Darrcell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful! Best breakfast buffet I’ve ever seen! The food was great and the staff were so friendly! I would definitely return
Stayed 3 nights in Sep 2024

8/10 Good

Chinelo Sarah

Traveled with partner
Liked: Amenities, property conditions & facilities
The food was great
Stayed 6 nights in Sep 2024

8/10 Good

Vanessa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel before this was our 4th stay here. Best part of this hotel is the staff they are 10/10 service wise this is what keeps me coming back. While I was staying here it was my birthday, sadly they forgot my birthday and my boyfriend had to remind them. When we returned to our room they left a banner that said happy anniversary instead of happy birthday :| I had to ask about 6 people to change it before it was corrected. It was corrected two days after my actual birthday. This was kinda upsetting to me as I said previously I stayed here before and the attention to detail is why I returned. We were given a few bottles of champagne to accommodate the error and I did talk to my concierge about it and he told me something must have been missed somewhere along the lines. The best part of this hotel is the staff and the food the drinks are great too. I would recommend this hotel to friends and family. I just wish they didn't forget my birthday as that part really did disappoint me. Cassandra at the pool bar is awesome and so was my concierge Travis and Regina from the front desk they all left a lasting impression.
Stayed 7 nights in Sep 2024

10/10 Excellent

Basia

Stayed 4 nights in Aug 2024