Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Aerial view
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Parking included
  • Housekeeping

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Three Palms Ocean Course
    ‪11 min walk‬
  • The Shoppes at Rose Hall
    ‪11 min walk‬
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hyatt Ziva Rose Hall - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Paddleboard
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really nice, i didn't even kno i got a swim up but it was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shanett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyleshia, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms can be updated but besides that everything was great. I’ll definitely stay there again
Stayed 3 nights in Nov 2024

10/10 Excellent

silika k

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved their food and everything was clean in the rooom as well!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 7 nights in Oct 2024

10/10 Excellent

Jackie

Stayed 1 night in Oct 2024

10/10 Excellent

Himanshu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there as a family of 10 people including 6 adults and 4 kids, we booked 3 rooms. We had loads of fun. Resort staff was very nice and polite. I want to bring attention towards dining service, we all are vegetarian and need special food, resort dining accommodated our dietary requirements and prepare every day customize food special thanks to food department manger Mr. Partha and chef Israeli. We will return again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristina Portela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend a lot of amenities and activities and Food was delicious.
Stayed 3 nights in Nov 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
NO HOT WATER FOR 2 AND HALF DAY
Stayed 4 nights in Sep 2024

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall loved the property
Stayed 3 nights in Nov 2024

6/10 Okay

John, Southfield

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I'll start by saying the staff were great and very friendly. Overall, all things considered, I would rate our stay as average mainly due to the employees. We did have some issues checking in as our reservation couldn't be found in the hotel's system, and the first room we were given had a giant water leak in the ceiling. The rooms/lodging areas definitely need a renovation as they are run down.
Stayed 3 nights in Oct 2024

6/10 Okay

Steven

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Lovedeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the food overall good 🙏
Stayed 3 nights in Oct 2024

10/10 Excellent

Viponjit Singh

Stayed 5 nights in Oct 2024

6/10 Okay

adam

Stayed 3 nights in Oct 2024

10/10 Excellent

Bijal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really great experience!! The staff is too good and polite
Stayed 6 nights in Oct 2024

6/10 Okay

Jeffrey

I don’t know where to start I guess with how the person that Following delivered distilled water to my room, but didn’t make sure the door shut behind them left the room wide open that was for starters the air conditioning in the room pathetic the food disappointing on average. Most of the staff was miserable.can say for a Hyatt it was pretty bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Tobechukwu

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food options were great. Our son loved the Kids Club. They had room service and many options for a la carte food. We enjoyed our stay!
Stayed 2 nights in Oct 2024

8/10 Good

Dilwatie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Philip

Traveled with family
Liked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ebany

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good for was excellent and staff was good too
Stayed 3 nights in Oct 2024

8/10 Good

Otennia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Adriana Domenica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every category. The staff were always courteous and attentive to our every need. The breakfast, lunch, snack and fine dinning dinner options were exquisite and freshly made. The facilities were well kept and clean at all times. The breathtaking shoreline of Montego Bay was just gorgeous. Overall, a 5-star vacation experience worth another visit very soon.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Good was very good. Everyone very friendly
Stayed 5 nights in Oct 2024