Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior
View from room
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Ocean View King

8.4 out of 10
Very good
(13 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

9.0 out of 10
Wonderful
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club King

8.4 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hyatt Ziva Rose Hall - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
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Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1013 reviews
Rating 8 - Good. 223 out of 1013 reviews
Rating 6 - Okay. 84 out of 1013 reviews
Rating 4 - Poor. 36 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

AnnMaria

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are dated, plumbing was poor at best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, staff were very friendly and helpful entire stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa Fisher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like more vegan options but overall wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food, fun for the entire family.
Stayed 4 nights in Mar 2025

8/10 Good

neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok. food was not great. drinks were meh. the pool was great, the beach was great... the buffett as good and consistent. jerk hut was really good . its an all inclusive.. and felt like that
Stayed 5 nights in Mar 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, room comfort

Comfortable and Relaxing Stay

We stayed at **Hyatt Ziva Montego Bay** from **March 13th - March 17th, 2025**. Overall, it was a good experience. The **food and drinks** were consistently good throughout the resort, with the **Jerk Hut** being a standout option. Our **check-in experience was underwhelming**—both the **front desk and valet service** could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the **third day**, we interacted with **Onique at the front desk**, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a **nice ocean-facing room**, which we appreciated. A downside of our stay was the experience with the **Palya representatives**, who were **overly aggressive** in pushing their services. At one point, they were **rude and even raised their voice at my wife**, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in **Building 2**, where the rooms felt somewhat **dated**, while our friends in **Building 3** had more updated accommodations. If booking, a room in uilding 3 may be a better choice. Despite some areas for improvement, we had a pleasant stay overall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for what we wanted - escape from normality?
Stayed 4 nights in Nov 2024

8/10 Good

mozlifa

Stayed 5 nights in Jan 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Nice and relaxing stay

We stayed at Hyatt Ziva Montego Bay from March 13th - March 17th, 2025. Overall, it was a good experience. The food and drinks were consistently good throughout the resort, with the Jerk Hut being a standout option. Our check-in experience was underwhelming—both the front desk and valet service could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the third day, we interacted with Onique at the front desk, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a nice ocean-facing room, which we appreciated. A downside of our stay was the experience with the Palya representatives, who were overly aggressive in pushing their services. At one point, they were rude and even raised their voice at my wife, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in Building 2, where the rooms felt somewhat dated, while our friends in Building 3 had more updated accommodations. If booking, a room in Building 3 may be a better choice. Despite some areas for improvement, it was an overall pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Some of the staff were so pleasant and customer service was generally good. Most of the food was very good. Drinks were poured "generously" The room was beautiful and and acceptably clean. (Not great, but not gross). Grounds were well kept and waiters and housekeeping throughout were mostly accomodating, pleasant, and prompt. Our stay included the butler service. If it had not been for Tony Ann, one of the team (of 3) assigned to our room, i would have totally regretted the extra cost. She was amazing, attentive, professional. She went beyond expectations of attention to our needs. That said, i felt like most of the following was because of the other two butlers: (sorry, not naming. Not trying to get anyone fired) Some of the amenities fell short. Daily bar and snacks promised, but overlooked even on request. Closest ice machine was out of order the entire 6 days. Request for supply took a very long time.
Stayed 5 nights in Mar 2025

8/10 Good

Luciano

Stayed 5 nights in Dec 2024

10/10 Excellent

Jaynee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nichloas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury price for good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

jeanette diann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald Rosado

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure our stay was wonderful.
Stayed 3 nights in Feb 2025

8/10 Good

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jan 2025

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite beautiful at this Hotel... Staff was friendly and service was excellent... Food choices were great the best was the French Restaurant delicious!!! We would love to visit again sometime!!
Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
The food was just not very good and the service not friendly. Most of the people were just not happy to be working there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Corey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is wonderful with the nicest staff. They treat you like family.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Truly enjoyed our stay
Stayed 3 nights in Feb 2025

4/10 Poor

Dhruv

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for 4 nights, the resort was a total disappointment in terms of daily entertainment, drinks(cocktails), and service. Their daily entertainment was boring and seemed repetitive. Adult parties at Zilara were equally bad(you would know what parties are if you've stayed at any Riu resort). Secondly, the drinks they made were the worst I've ever had at any resort. How can you go wrong with a simple margarita, forget expecting a good tasting mojito or something. If you want a tequila shot, they don't even have a slice of lime available to go with it, absolutely ridiculous. Thirdly, their service was below par. The staff needs to be more professional/trained. Almost every server seemed like they are doing you a favor, that is not what is expected from Hyatt brand. Even found some drunk bartenders at parties lol. Highly unprofessional ethics practiced at this resort. The only good part was Adreene at Choicez restaurant who went above and beyond for making our occasion special. And yes, the location gets 10/10. Other than that, I wouldn't want to stay here again.
Stayed 4 nights in Jan 2025