Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Private beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, spa tub, steam room, body wraps
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, spa tub, steam room, body wraps

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Parking included
  • Housekeeping

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Three Palms Ocean Course
    ‪5 min walk‬
  • Half Moon Golf Course
    ‪7 min walk‬
  • The Shoppes at Rose Hall
    ‪17 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Swim Up Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

King

  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star Montego Bay property with private balconies
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite valet parking is complimentary.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive has designated areas for smoking.

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 spa tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1039 reviews" "
Rating 8 - Good. 220 out of 1039 reviews" "
Rating 6 - Okay. 100 out of 1039 reviews" "
Rating 4 - Poor. 41 out of 1039 reviews" "
Rating 2 - Terrible. 42 out of 1039 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was great. Nice rooms, clean and most of the staff was good. The only thing I didn't like was I definitely felt like the staff at the Adult Only pool did not serve us as well because we are white. Looked over us many times. We tipped very often and tried to win their service but felt uncomfortable there many times. we actually moved to the kids area because of it.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jasjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Wife went there for our Honeymoon property is absolutely amazing very good amenities . Staff in Particular is Super Nice and Welcoming I am overall very much Satisfied with all the services they provided. We will come back and visit again .
Stayed 5 nights in Oct 2024

2/10 Terrible

Shariya

Traveled with group
Disliked: Staff & service, amenities
Everything closed early on the adult side. Staff acted real clueless when it came to everything. Took over 30 mins for the supervisor to “inspect” the room after check in time. Drinks was very watered down. Food was decent but needed more options.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron Marshall

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I traveled here for our honeymoon and it didn’t disappoint!! Great atmosphere and the staff constantly went above and beyond. We will definitely be visiting again!
Stayed 6 nights in Oct 2024

6/10 Okay

Xzavion

Stayed 5 nights in Sep 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit. The first was 7 years ago and the week was phenomenal. I returned for our 50th anniversary and to our surprise we had no hot water for the entire week. In addition, there was no manager to speak with nor did we have anyone call us in return of the numerous messages left each morning at the front desk. We decided to take a group excursion to get away from the restaurants and low level service and to our surprise once again we were told 3 hours after waiting for our catamarán we would not be getting picked up. Again there was no manager to help walk us through a resolution. After all this I started experiencing what now was the most regretful choice of our anniversary week at the Hyatt. One Buffett to choose from, the low quality food and service at the what you call hibachi and the level of low service through what was supposed to be nightly shows was the lack of effort to keep the guests engaged. We are very dissatisfied and disappointed with Hyatt and our week that we can never get back. We should have stayed home.
Stayed 5 nights in Sep 2024

8/10 Good

Ali Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet not many choices
Stayed 5 nights in Oct 2024

8/10 Good

James, Creedmoor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara is a very nice property. It was pretty quiet during our stay there and not too crowded. Staff was very nice. The room was spacious and comfortable and contained all amenities that matter to me! Plenty of closet space, working iron and ironing board, plenty of storage space, good hot water for bathing, double sinks, very nice! I didn't like attending the presentation to join a timeshare, I hate those! But we did get a free 30 minute couple's massage out of the deal, which was very relaxing, although, they presented me with products totaling $200 upon finishing my massage so that felt awkward because you feel someone is always trying to rape your pockets! The Main Street shopping center was a few minutes down the road. I liked that the hotel provided free transportation there and back throughout the day, although, there were only a few shops, not enough to keep me busy and interested for an hour and I expected to purchase genuine Jamaican made products but the hat I purchased was "made in China"! The property is nice, the food was just "ok" and there could be more entertainment throughout the day.
Stayed 5 nights in Oct 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on the property was excellent!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Deja KeChelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Oct 2024

4/10 Poor

Rick

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was goood except the fact I was lied to a couple times didn’t have a room or bday celebration ready and no hot water in the room and ac wasn’t working properly. Also the refrigerator wasn’t working at all
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and property landscaping
Stayed 4 nights in Oct 2024

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. You have many choices what to do. Like this resort for lunch , you can find a lot choices of snack.
Stayed 7 nights in Sep 2024

2/10 Terrible

Jahon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Tereza

Stayed 4 nights in Sep 2024

10/10 Excellent

Kemar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice but need refurbishing, have seen better days
Stayed 3 nights in Jun 2024

6/10 Okay

India

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The food was excellent, and the entertainment was enjoyable. However, my biggest concern was the lack of hot water during the first two days of my stay, which was disappointing given that I was only there for four days and three nights. Aside from that, I truly enjoyed my time, but I wish the accommodations had been better. Being unable to shower in that kind of heat and humidity was quite uncomfortable.
Stayed 3 nights in Sep 2024

8/10 Good

Latia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is beautiful, but can use some updating. In some of the rooms. I enjoyed access to both sides. The side with kids had more activities and was a lot more fun. Staff was friendly and helpful. Food was good. In the building I stayed in there was awful smell, I believe from the sewer. Unsure what could have been done about that, but more fresheners in the rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Keondra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing. I would recommend having better smoking areas for cigar smokers.
Stayed 3 nights in Sep 2024

6/10 Okay

Stefania

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs better maintenance. We had no hot water for 3 days, low water pressure and no tv for 2 days. I called the front desk multiple times with no resolution. For the money spent, I could’ve stayed somewhere else.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaica root restaurant is very tastely and wl seasoned
Stayed 1 night in Sep 2024

4/10 Poor

Jada

Traveled with family
Liked: Staff & service
For the entire stay there was no hot water. Beautiful resort with some areas that need updating. Swim up room had rust and minor water damage. Good staff and great food in restaurants. Buffet and room service food kind of limited and average. Has a lot of potential with the great views. Beach kind of rocky and minor seaweed production. Staff did well managing amount of seaweed on shore. Very spacious resort and pools.
Stayed 5 nights in Sep 2024

10/10 Excellent

caleigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024