Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Private beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, spa tub, steam room, body wraps
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, spa tub, steam room, body wraps

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Parking included
  • Hot Tub

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Three Palms Ocean Course
    5 min walk
  • Half Moon Golf Course
    7 min walk
  • The Shoppes at Rose Hall
    17 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    15 min drive

Room options

Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Swim Up Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

King

  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite valet parking is complimentary.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive has designated areas for smoking.

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 spa tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 740 out of 1165 reviews" "
Rating 8 - Good. 235 out of 1165 reviews" "
Rating 6 - Okay. 101 out of 1165 reviews" "
Rating 4 - Poor. 43 out of 1165 reviews" "
Rating 2 - Terrible. 46 out of 1165 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aika Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fooood was amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Latasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 3 nights in Aug 2024

8/10 Good

Evan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like getting caught up in a timeshare proposition. Took 30 minutes of me being very firm about me wanting to leave the breakfast to get back to my vacation. DO NOT sign up the "TOUR". Its a trap. And a total waste of time.
Stayed 4 nights in May 2024

6/10 Okay

Patrik

Liked: Staff & service
Disliked: Cleanliness
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Lanise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Zilara was amazing. The ambiance, the views and the staff made the experience so enjoyable. I would recommend this resort to people of all ages because they have activities to accommodate all. Even adults can have fun on the family side(Ziva). Will definitely return in the future.
Stayed 3 nights in Aug 2024

6/10 Okay

Yanira

Traveled with group
Disliked: Cleanliness
Some staff were friendly and some were rude. The introduction to the check in was very brief and I didn’t know room service was included in this all inclusive stay. Alcoholic drinks were definitely watered down. Food was good at the restaurants where reservations needed to be made in advanced.
Stayed 4 nights in Aug 2024

6/10 Okay

Takiyah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained. Although we had a good time, I will not be returning for the following reasons: The resort lacks entertainment. The shows they had were mediocre and short at best. The pool bar stops music at 5pm and the pool bar closes at 6pm on the adults side- way too early for the adults only side. The lobby bar also plays live music from 10pm-12am which is also way too early to end the only entertainment on site going on at this time. Basically you are forced to leave the resort for entertainment. Also, when you are visiting the restaurants which are mostly located on the Ziva side, there are children everywhere. If you are looking for adults only resorts, I would recommend booking an actual adults only resort that isn’t shared with a family side. Even though they have an adults only side, encountering children is inevitable and doesn’t truly give you the adults only experience that I have had at other resorts on the island because most of the restaurants are located on the other side. The playa collection desk is a scam- they ask you to participate in a 90 minute presentation promising free spa services. When you call the spa to book your spa appointment with the free voucher they provide, the spa tells you there is no availability. I called 5 minutes later and told the spa representative I did not have a voucher and she said yes of course we have availability today and tomorrow. Truly a scam and disgusting. We will not be returning to Hyatt.
Stayed 4 nights in Aug 2024

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank, plainfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well kept grounds and building. Didn't realize there is a family side and adult side that share the amenities, but it was fine.
Stayed 5 nights in Aug 2024

6/10 Okay

Julie

Traveled with family
Liked: Property conditions & facilities
Our housekeeper Sandilina was excellent and very attentive as was the concierge bartenders and cafe staff. Some of the waitresses were not accommodating and the tables around the pool and on the beach were never cleaned sticky and attracting birds. Front desk staff had a bad attitude. Our male waiter for beach dinner and urban Heatz were super! Love the lobby entertainment very classy!
Stayed 8 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent birthday celebration, I had the pleasure of staying at the esteemed Hyatt Zilara Rose Hall in Jamaica. This was truly an experience that epitomized luxury and elegance. From the moment of arrival, I was surrounded in an atmosphere of warmth and hospitality. The staff extended a gracious welcome that set the tone for my stay. My swim-up suite was nothing short of spectacular. The room depicted a testament to the hotel's commitment at providing an opulent and immersive environment. The meticulously maintained grounds offered a serene backdrop, while the array of activities provided an authentic taste of Jamaican culture. The culinary offerings at Hyatt Zilara Rose Hall were truly exceptional. Each meal was a culinary delight, with the Jamaican jerk cut standing out as a personal favorite—so much so that I indulged in it daily. The consistency and quality of the cuisine offered was impeccable. I have traveled all over the world internationally, and this has the best all-inclusive resort food I have ever had. A standout feature of my stay was the impeccable butler service provided by Jodi-Ann, Christopher, and Jahvai. Their attention to detail was unparalleled, from delivering my morning coffee at precisely 7:30 AM to ensuring my cabana was perfectly appointed each day. Their seamless handling of reservations and personalized service elevated my stay to a level of unmatched comfort and convenience. I highly recommend this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved every minute of it. I plan on going back next year
Stayed 3 nights in Aug 2024

2/10 Terrible

Thandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kira

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaton

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Virloy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, large room. Great tub! Food options were good. Options to enjoy activities at the Ziva property.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 5 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyful
Our trip was wonderful. The food was excellent. The service was always given with a smile. Very attentive!
Stayed 4 nights in Aug 2024

2/10 Terrible

yolanda

Stayed 4 nights in Aug 2024

4/10 Poor

william

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

2/10 Terrible

Olayinka

Liked: Cleanliness
Air condition was not working, food was bad and the staff was not friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Neriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Aug 2024