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Hotel 39 Jamaica

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 39 Jamaica

Outdoor pool, pool umbrellas, sun loungers
Exterior
Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, individually furnished, desk
Terrace/patio
Elevator

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
39 Jimmy Cliff Boulevard, Montego Bay
  • Walter Fletcher Beach
    4 min walk
  • Doctor's Cave Beach
    7 min walk
  • Harmony Beach Park
    8 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    8 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 391 sq ft
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel 39 Jamaica

4.5-star hotel in Hip Strip
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel 39 Jamaica offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open select days.
Hotel 39 Jamaica features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 2400 square feet (223 square meters) include a conference center. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

Hotel 39 Jamaica has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Alexander's - Overlooking the ocean, this family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Infinity pool shack - Onsite bistro. Open daily.
Cafe 39 - Onsite café. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alexander's
  • Cafe 39
  • Infinity pool shack

Things to do

  • 24-hour pool access
  • Bicycle tours
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (2,400 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 7 steps to reach entrance
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (one-way)
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel 39 Jamaica Hotel
Hotel 39 Jamaica Montego Bay
Hotel 39 Jamaica Hotel Montego Bay

Hotel 39 Jamaica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 122 reviews" "
Rating 8 - Good. 25 out of 122 reviews" "
Rating 6 - Okay. 16 out of 122 reviews" "
Rating 4 - Poor. 5 out of 122 reviews" "
Rating 2 - Terrible. 6 out of 122 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sullivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

6/10 Okay

Shanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I commend the cleanliness of the hotel & professionalism of the staff. The room was comfortable, clean…& quiet for the first part of the night. I quite liked my stay, albeit a short one. What made my stay unpleasant was a sound that kept waking me up. I suspect it was a door as it sounded like an awful metal that creaked frequently each time it opened & it was opened a lot! I never did discover the source of the sound on the way out but it was right next door to my room. I should’ve mentioned it to the front desk when I checked out but I so badly wanted to sleep that I wanted nothing more than to just leave. Would I revisit, however? Yes. I would give this hotel another try. So long as I am not at the end of the hallway on the first floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Oreth

Traveled with family
Liked: Staff & service, amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this property The hospitality was great and i will visit again in the future.
Stayed 3 nights in Aug 2024

8/10 Good

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed or stay and the restaurant in site had great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have family in Jamaica, and we are here visiting from Canada. It was my daughter's 17th birthday l choice stay 3 nights. Hotel was beautiful, clean and well maintained. The service was excellent. We had a server, her name was Nadia she was great!! Treated my kids like her own. 😊I have disability in my legs, walking and steps are always been a issue, Everything was easy to get too. Only problem is air conditioner doesn't go any higher than 31. Room was a bit warm. I would definitely would stay again on my next visit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rochella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the front office staff were efficient and friendly. I will definitely go back and also refer the property to friends and family. Ps. Breakfast was excellent. Gillings family.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodi-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jodi-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time and I loved it ,the staff are incredible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Colneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot near the action of the HipStrip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Colneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the pleasant experience
Stayed 1 night in Aug 2024

8/10 Good

Kwame

Liked: Cleanliness, staff & service
Great property. Very close to many shopping options.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location.
Stayed 8 nights in Jul 2024

6/10 Okay

Verneisha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would say overall the property was okay. The first thing that made me uptight was there was no water in my room or provided upon arrival. Secondly the TV in the room did not work for the 2 days I was there and I wasn’t even compensated or given a service credit at least. Another thing is that most hotels have coffee all day long this hotel I could barely make tea in my room but they should also have single serve coffee available in the room as well. The bar closed super early on a Friday 8PM for a bar in Jamaica on he hip strip no bueno! Overall he property is clean and safe free. Breakfast was okay but they need some work with providing service to their customers.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sidney, Lucea

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathrooms are the worst with water all over
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money well spent. One of the best experiences me my wife & kids had. We always book resorts when we travel outside the country (All inclusive) and this time we decided to go with a local hotel. The best decision we made. Beautiful hotel, very friendly staff I mean from the front desk to the house keeping, restaurant, and the gentleman at the bar making drinks. The kids loved it. Our 5 days spent at Hotel 39 Jamaica will always be talked about. Very good customer service.
Stayed 4 nights in Aug 2024

8/10 Good

Carlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ok and it was clean just a little spot for a quick stay but didn’t have much option for the breakfast but I’ll stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexxia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was beyond beautiful and it was always alive
Stayed 8 nights in Jul 2024

8/10 Good

Natasha, St. Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Traveled with group
Liked: Staff & service
My take on hotel 39 montego bay
Stayed at hotel 39 for 3nights July 2024. The hotel is in an ideal location. Was made to feel very welcome on checking in. However the AC in the room did not work for the entire time also there was ants in the room on the day we checked until the next day when the matter was reported and the room was sprayed.The highlight of my stay there was the Breakfast .Freshly cooked breakfast every mornings and very tasty. Would i stayed here again Yes if the above issues has been rectified
Stayed 3 nights in Jul 2024

10/10 Excellent

Devarnio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ToniAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would first like to thank the staff, from the housekeeper to the front desk and everyone in between. I enjoyed my stay and would stay here again if I ever come back to Jamaica. I had minor issues but they were resolve very quickly! Big up the staff! I will say this hotel doesn't have any entertainment but the good thing it's on the strip and the entertainment is around you. It forces you to go explore. It's very clean and new !
Stayed 4 nights in Jul 2024

2/10 Terrible

Noble Law

Disliked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at the hotel. In February, they were just opening and I accepted that for some of the issues I had noticed. The overall experience was terrible and as someone who visits Jamaica with groups 4-5 times per year, I found it to be centrally located and priced well. Still, I would never stay at this facility again. As a matter of fact. I have asked my team to cancel all three group bookings that we had planned for the rest of the year. - Short staffed -long line up for check-ins - Poor customer Service/ disrespectful staff - Long wait time to be served - up to 45 minutes wait time - No hangers in the rooms Very overpriced for what you get
Stayed 3 nights in Jul 2024