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Hotel 39 Jamaica

4.5 star property

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Photo gallery for Hotel 39 Jamaica

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Exterior
Superior Double Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included

Explore the area

Map
39 Jimmy Cliff Boulevard, Montego Bay
  • Doctor's Cave Beach
    ‪6 min walk‬
  • Dead End Beach
    ‪19 min walk‬
  • Montego Bay Marine Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 391 sq ft
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel 39 Jamaica

4.5-star hotel in Hip Strip
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a conference center, and conference space. Change of towels is available on request.
Hotel 39 Jamaica offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2024.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open select days.
Hotel 39 Jamaica features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 2400 square feet (223 square meters) include a conference center. This Art Deco hotel also offers a terrace, barbecue grills, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

Hotel 39 Jamaica has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Alexander Restaurant - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Alexander Restaurant

Things to do

  • Bicycle tours
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (2,400 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 7 steps to reach entrance
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated guestrooms - February 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (one-way)
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel 39 Jamaica Hotel
Hotel 39 Jamaica Montego Bay
Hotel 39 Jamaica Hotel Montego Bay

Hotel 39 Jamaica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 190 out of 371 reviews
Rating 8 - Good. 103 out of 371 reviews
Rating 6 - Okay. 43 out of 371 reviews
Rating 4 - Poor. 18 out of 371 reviews
Rating 2 - Terrible. 17 out of 371 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that there was not even one bottled water in the fridge. Thought that could have been included. People come in at different times and may just be tired and unable to go back out. The breakfast staff was pleasant. Breakfast was enjoyable. The fact that it is accessible to a lot of amenities including the park makes it a place i would consider staying at if necessary
Stayed 1 night in Feb 2025

10/10 Excellent

Shakima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but understaffed . Staff worked hard especially at breakfast which was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The property it feels very comfortable.
Stayed 8 nights in Feb 2025

10/10 Excellent

Tracey Jeannine, Ajax

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location is great, clean rooms
Stayed 5 nights in Feb 2025

8/10 Good

Sebastian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The cleanliness of the room was top, they cleaned up everyday very well but the maintanence of the property was poor.
Stayed 7 nights in Feb 2025

2/10 Terrible

Vivica

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Limited towels, linen, toiletries. Rooms not cleaned daily or clean properly. Refrigerator don’t work. Water leakage. Outlets don’t work. AC unit works on and off.
Stayed 5 nights in Feb 2025

4/10 Poor

Vivica

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were only 2 positive things about Hotel 39, staff and location. Staff were great, all the front desk staff including Gavin, Ashley, Navada and the servers at the dining room. The front desk and house keepers staff kept apologizing for shortage of towels and linens. We had a total of 10 rooms. Issues- Room 207 was constantly leaking, water on the bathroom floor, in and outside of the front door. They had issue with the power outlet not working and had to charge their electronics in my room. Room 104, air conditioner work on and off. Room 203 and 204, there were days when the room weren’t cleaned . On 2/23/25, I had to go to the front desk upon returning to the hotel at 11pm and asked for linens, towel and broom. I was told that there wasn’t any available now as they were doing laundry. Navada at the front desk cleaned the room in the middle of the night and did a great job. Room 203 was not cleaned after the housekeeper told them that their room was next. None of the refrigerators worked and people had the food spoiled and had to tossed. Blow dryer in room 204 did not work and there was no replacement. Room 305 didn’t have electric kettle until day 4. I do understand that the hotel was fully booked but basic service not provided, toiletries were limited and the overall service was extremely poor. I normally stayed at an all inclusive but a member requested that we stay at this hotel as she stayed there before and it was ok, now she regret referring this place.
Stayed 1 night in Feb 2025

6/10 Okay

Janelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here
Stayed 1 night in Feb 2025

2/10 Terrible

Jacqueline

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready untill the following day towels were short the staff did the best they could with what they had i refer this hotel to my family and i regret it i would never stay at this property again
Stayed 5 nights in Feb 2025

10/10 Excellent

Ajna

Stayed 4 nights in Feb 2025

10/10 Excellent

David

Very nice, located right across from water and in the middle of hip strip. Friendly staff
Stayed 6 nights in Feb 2025

8/10 Good

Jacqueline, East Hartford

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Feb 2025

2/10 Terrible

Shatto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the room. Hard to get towels. Same breakfast everyday. 1 hour wait for the breakfast. Have to beg for room to be cleaned. Check in will be long, rooms were not ready, given a loaner room, which was different then what was paid for. Thin walls. You can hear everything.
Stayed 5 nights in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great decor, safe. Staff all but one were extremely helpful
Stayed 2 nights in Feb 2025

6/10 Okay

Katrina

Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth L, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like resorts and this hotel was new to my wife and I. It was conveniently located on the strip and allowed us to walk the strip without need of a taxi. It is also only 10 minutes from the airport. The facility is in excellent condition and the food was great. We used the bar, of which the bartender knew her way around a pour. Also used the spa and had a fantastic massage. We highly recommend this hotel and have been raving about it since we returned home.
Stayed 8 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The food is great. The location is prime and you feel welcomed. It's a great place to be able to sit back and unwind from the hustle of it all.
Stayed 5 nights in Feb 2025

8/10 Good

Angelia

Traveled with partner
Disliked: Staff & service
Staff were nice, the only thing was that I asked them for towels and we never got them.
Stayed 4 nights in Feb 2025

6/10 Okay

Brenno

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Very well located but poor customer service and overpriced food
Stayed 2 nights in Feb 2025

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast that was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Declan

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2 night stay there the King room was excellent, Breakfast was very nice the food waitress Roxan was excellent very nice great personality and the housekeeper Kim was also very nice and helpful, overall I will return there again highly recommend. Linda Bonito