Grand Palladium Jamaica Resort & Spa All Inclusive

4.5 star property

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Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Exterior
Lobby
Exterior
Private beach, white sand, sun loungers, beach umbrellas
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Hanover Museum
    ‪8 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪54 min drive‬

Room options

Junior Suite Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Garden View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Private Pool Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront

  • 743 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Garden View

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Ocean View, Poolside

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite Private Pool Oceanfront View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Poolside

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Private Pool Beachside

  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

4.5-star Lucea resort with 10 restaurants
Catch some rays on Grand Palladium Jamaica Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, 3 outdoor tennis courts, and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Jamaica Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking is available on site.

Grand Palladium Jamaica Resort & Spa All Inclusive has designated areas for smoking.

Mo Bay - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chez Bubba - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Blue Lagoon - This poolside buffet restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bhogali - Overlooking the ocean and pool, this theme restaurant specializes in Indian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Agave - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Chez Bubba
  • El Agave
  • Mo Bay
  • The Blue Lagoon

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 583 out of 1313 reviews
Rating 8 - Good. 315 out of 1313 reviews
Rating 6 - Okay. 188 out of 1313 reviews
Rating 4 - Poor. 99 out of 1313 reviews
Rating 2 - Terrible. 128 out of 1313 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Pejman

Liked: Property conditions & facilities
Disliked: Staff & service

4/10 Poor

David

Disliked: Cleanliness
Huge property! Staff tries to be nice! Housekeeping department didn’t show up requested towels and wash clothes with a blanket and I’m still waiting! The food was the same every day and the seafood restaurant should be closed down there was no sea food but a salad bar!! They always run out of what’s in the menu first thing dining staff discloses what’s not available. No alcohol in the rooms for all inclusive they were slow on restocking and they want you to pay for the lobster. I would say it’s a 2.5 star hotel!
Stayed 3 nights in Dec 2024

8/10 Good

Hector

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a good experience. Friendly employees. The buffet was good. The restaurants were good, however I was there for 4 days and could not get a reservation for the steakhouse there was never availability. The rooms were good including the mini bar but I had had minor issues where the phone did not have batteries nor the scale in the bathroom. I did want to note that booking through Expedia, I had a dedicated agent and she was delightful and attentive.
Stayed 4 nights in Dec 2024

2/10 Terrible

payam

Traveled with group
Disliked: Cleanliness, staff & service
There was something wrong with the food in this property. We were a group of 6 with two infants. Two adults got food poisoning and both infants got virus. The staff are rude and for some reason mad and angry looking. Absolutely not friendly.

8/10 Good

GRADY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the price.
Stayed 6 nights in Dec 2024

4/10 Poor

Yetunde

Disliked: Staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Jerid Andrew

Liked: Cleanliness, property conditions & facilities
Didn't have the room i reserved
Stayed 6 nights in Dec 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 8 nights in Dec 2024

4/10 Poor

Heera, Jamaica

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property, very friendly and officiant staff. Clean, buffets pretty good. The sports bar and the rooms and bathrooms could use some updating.
Stayed 6 nights in Nov 2024

2/10 Terrible

Arlon

Traveled with family and small children, Traveled with group
Disliked: Staff & service, property conditions & facilities
I did not like the attitude of some of the staff. They were unfriendly and not welcoming. Also transportation was limited and slow.
Stayed 2 nights in Dec 2024

4/10 Poor

scott gordon

Traveled with group
Disliked: Staff & service, property conditions & facilities
They are trying to sell timeshares at check in. Food wasn’t that good. Staff not very friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to vacation
Stayed 3 nights in Sep 2024

10/10 Excellent

Bithi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Highly recommended!
Stayed 4 nights in Nov 2024

8/10 Good

Peta-Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Sreeram

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
recently stayed at Grand Palladium Jamaica, and unfortunately, my experience did not meet expectations. While the resort itself is beautiful, there were several issues during my stay that greatly impacted the overall experience. Service: The service was underwhelming at best. Despite being at an all-inclusive resort, we found that the staff was often unresponsive and seemed overwhelmed. On multiple occasions, we had to wait for extended periods for assistance at the reception and in the dining areas. It was disappointing, especially given the high price point of the stay. Food & Dining: The dining options were also disappointing. While there were a variety of restaurants to choose from, the food quality didn’t live up to expectations. The buffet felt repetitive, and the à la carte restaurants were hit-or-miss. One evening, we waited over an hour for our meal, and when it finally arrived, it was cold and underseasoned. For a resort of this caliber, the food quality and service in the restaurants should be much better. Activities & Entertainment: The resort did offer a variety of activities and entertainment, but some were poorly organized. The scheduling was often unclear, and we missed out on a couple of events due to lack of communication. The entertainment itself was decent, but it didn’t make up for the lack of attention to detail elsewhere. Overall Experience: While the location is beautiful, the service and facilities did not meet the standards expected of a resort.
Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveler

Do not book the Grand Palladium
The Grand Palladium was not a pleasurable vacation experience. After a ten-hour flight and two hours of ground transport, we arrived at the hotel at 4:30pm to learn our room wasn’t ready. No one offered us a welcome drink. We pressed reception for a room and were taken to a room next to a building under construction. No a la carte restaurants had available bookings. We went to the Sports Bar where the food was barely edible and we couldn’t take the food away. We were finally given a room that was ok. The second day we made a 5:30pm booking for an a la carte restaurant that was adjacent to very loud construction. The restaurant was not a la carte that evening but as of 6pm, no food was even out. We pressed the manager to make a booking for us at Poseidon, which did not have particularly good food. Overall, the stay was not good.
Stayed 7 nights in Nov 2024

6/10 Okay

Miria

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The property is 16 years old and needs some renovations. The smell of the sewage running through the side walk where you walk to your room is unpleasant and unbearable at times, specially when it rains. The housekeeper did a great job keeping our room clean and with fresh towels. I experienced very long wait for room service (50mins) one time and (34) mins at another time. I hanged up after 50 mins. Also there is very limited dinning from 11-5:30. The only two places they have to feed the entire Grand Palladium Jamaica side is the jerk chicken by the beach and the sports bar. If you wait past 1pm you won’t get anything to eat because everyday they run out of chicken. They say 20mins but it doesn’t really mean 20mins. Also, they run out of towels at the pool every day. Don’t schedule dinner at 9pm because once 10 o’clock comes they want you out! They start cleaning the tables and pushing you out. I went to the steakhouse restaurant, I schedule it for 9pm, they didn't seat us down until 9:25 because I asked. Once 10:15 hit our waiter disappeared and when he come back we asked for dessert and he say he didn’t have any left. Also the seafood restaurant say crab cakes on the menu but there was none. I was told crab cake guy was sick. I went at 10:30 to get coconut water and was told the coconut guy was on vacation. I choose this properly to spend thanksgiving but they didn’t have anything special and that was the day we choose the steakhouse and we ended up with no desserts.
Stayed 5 nights in Nov 2024

4/10 Poor

santhosh, fairfax

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Experience – Not Worth the Hype We had a really bad experience with the restaurants within the resort. Despite the challenge of securing reservations, we were surprised to find the restaurants mostly empty. Unfortunately, the food quality and service were both subpar, leaving us quite dissatisfied. The overall hospitality also did not meet expectations, and the staff seemed unaccommodating. Given our experience, we cannot recommend this resort to others. It fell short of the standards one would expect for the price and reputation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wilmoth

Liked: Cleanliness, staff & service, property conditions & facilities
The property is cleanliness and the staff are excellent
Stayed 7 nights in Nov 2024

6/10 Okay

Alex, TWINSBURG

Traveled with family
Liked: Cleanliness
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
Stayed 3 nights in Nov 2024

6/10 Okay

Oksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent, staff was super nice, but the variety of food was very limited.
Stayed 8 nights in Nov 2024

8/10 Good

David

Traveled with family
Liked: Amenities
Check in is horrible, before leaving the front desk I asked for them to make sure that my room was exactly what I had paid for because I saw others right before me have issues, they "promised" it was what I asked for, I then arrived to my room and it was not what I had paid for, had to make my way back to the front and deal with them for over an hour
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria De Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy limpia tiene. Mucho orde muy rica la comida todo excelente
Stayed 5 nights in Nov 2024

2/10 Terrible

Nikhil

Disliked: Staff & service, property conditions & facilities
Bad experience overall.
Stayed 5 nights in Nov 2024