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Hilton Garden Inn West Monroe

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn West Monroe

Exterior
Lobby sitting area
Exterior
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
$93
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Place, Ike Hamilton Expo Center
    ‪2 min walk‬
  • Place, Duck Commander
    ‪3 min drive‬
  • Place, West Monroe Convention Center
    ‪4 min drive‬
  • Airport, Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

View all photos for Two queen beds

In-room safe, desk, blackout drapes, iron/ironing board

Two queen beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, One King Bed

  • 754 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham West Monroe

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,019 reviews
La Quinta Inn & Suites by Wyndham West Monroe

About this property

Hilton Garden Inn West Monroe

3-star West Monroe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn West Monroe is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C wasn’t the best, flat pillows. We were charged twice for breakfast, once when we made the reservation and again when we went down to eat!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dontishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work and roaches on the wall.
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell was so bad. The hallway carpets were so dirty the room had pee in the toilet the desk chair had never been washed or dusted and the mirrors were not clean . Went to dinner and came back to hotel and of course my key didnt work. I will never stay at a hilton and couldnt do nothing because i had booked third party
Stayed 1 night in Jun 2025

6/10 Okay

Anndrea

Traveled with family
Liked: Staff & service, amenities
the property was close to restaurants and other amenities. Since it was a Hilton, I would have assumed the building and rooms would have been in better condition. It could use an update. Other wise it was fine.
Stayed 1 night in May 2025

6/10 Okay

Cory

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Bath tub was filthy and stained
Stayed 1 night in May 2025

2/10 Terrible

Denise

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was horrible! We’ve stayed at a number of Hilton Garden Inns and have had great experiences. This one however was dirty and falling apart. The water was brown (which the staff said was because of the city?), so had to use bottled water to brush our teeth. The plumbing was bad and it took a long time to get hot water, dirty furniture and carpets in the hallway and room, air conditioning broken in the lobby, monument sign in front of the property was laying on the ground, rusty tub, heavy “skunk weed” smell in the hallway and the bar and restaurant were sub-par as compared to other Hilton Garden Inns. I should have paid more attention to the previous reviews. I would not recommend the hotel at all, in fact Hilton should close this location!
Stayed 1 night in May 2025

8/10 Good

Nathaniel

Stayed 1 night in May 2025

10/10 Excellent

Melanie, Frisco

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t work, water came out of the faucet yellow, front desk staff was rude. Laundry facilities did not work, and a dog in the room next to me barked the entire time I was there. Hands down worst Hilton I have ever been to.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closeness to the interstate, rusty bath tubes
Stayed 3 nights in May 2025

10/10 Excellent

Jarrett

Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Room was dirty. Shower had mildew/mold. Towels had a funny, not clean, smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shelton

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be operating in the current condition of the building. Leaky HVAC, bugs falling out of the vents on to beds, rusted showers, poor quality control & maintenance, pee stains on the mattresses with no zipper covers, stained linens, musty, moist air in the rooms, broken A/C, NO TOWELS OR WASHCLOTHS... the list just kept growing. This needs to be shut down for renovation. It is a disgrace to the Hilton brand.
Stained, worn furniture
Rusted bathtubs with paper/stickers covering
Stained, worn furniture
Poor maintenance
Stayed 2 nights in Apr 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Staff & service
The bath water was brown. One elevator was broken. Shower head was leaking. Dog was barking.
Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff , close to everything

6/10 Okay

Girishwar, Lewis Center

Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Girishwar Arumugham, Lewis Center

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and can use an upgrade . The carpets are really dirty , for the money that they are charging. The staff are super nice . Safe and Easy access to highways .
Stayed 3 nights in Apr 2025

6/10 Okay

olivia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Oleus Chevalier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025