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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Daily buffet breakfast (USD 10.95 per person)
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    ‪1 min walk‬
  • Duck Commander
    ‪3 min drive‬
  • West Monroe Convention Center
    ‪5 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪12 min drive‬

Room options

View all photos for Two queen beds

In-room safe, desk, blackout drapes, iron/ironing board

Two queen beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, One King Bed

  • 754 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

One King Junior Suite

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

La Quinta Inn & Suites by Wyndham West Monroe

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1005)
The price is $178
per night
$208 total
includes taxes & fees
May 16 - May 17
La Quinta Inn & Suites by Wyndham West Monroe

About this property

Hilton Garden Inn West Monroe

3-star West Monroe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn West Monroe is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 469 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Roosevelt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Liked: Staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They customer care was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Great people working there.
Stayed 2 nights in Jan 2025

4/10 Poor

James, Addis

Disliked: Property conditions & facilities
Unfriendly front desk staff, dirty bathroom, Not the Hilton standard that I would have expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kathlene, Chouteau

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was the absolute best! I'm sorry that I didn't get the young woman's name who checked us in, but she was a doll and went way above to help us find a place to eat on New Year's Day. This was just a quick overnight stop for us, so we didn't use many of the facilities but everything was clean and up to par. We had only 3 "dislikes". The elevator needs a service call, very jerky. We had two rooms, one of the alarm clocks went off at 5:00 am blaring music. Yes, we should have checked it before going to bed, but cleaning staff should also make sure they're in the off position. Last, also on me, the booking listing said "hot breakfast" and I mistook that for "free" breakfast. Priced too high for the area, in my opinion. Overall it was a good and positive stay, made better by wonderful staff, but probably wouldn't stay there again based simply on the breakfast situation.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffery

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

6/10 Okay

Brandon

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Eh, the lobby is nice. That's about it.

The room was clean overall, but the sheets had stains. The staff was nice. The hotel, other than the lobby, is dated. They clearly haven't updated rooms in a while. They put all the money into the lobby, bar, and breakfast area . Breakfast, although included in our reservation, is regularly $15. The breakfast itself was subpar, especially considering it is usually added as an extra charge. I've worked at hotels before; this type of property screams of an ownership group that is milking the last life out of the dated hotel before it is sold off to another group. The lobby is nice, and that is what you'll see shown on pictures most. They're going to sell the lobby space as much as they can. The rooms are nothing special; even the TV is just cable, unlike most hotels these days which include apps, etc. And the rooms was small for a king suite. They did have a lot of extra space in lobby, conference rooms, office space, etc. All that to say: very lack luster.
Stayed 1 night in Jan 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a wide open area near the convention center. It is clean, modern with a friendly staff. Plenty of room fory dog a.d near a beautiful preserve. Restaurants nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Needs renovation.

The first room we checked in had tissue in the toilet as though it had been used and not cleaned. We were moved to another room. The room is showing it's age and wear. Stained chair and the tube has water or rust stains all around the drain valve. The hotel needs an update. Curtains from when I visited in 2012 are still hanging. I noticed the curtains in a picture I took back then. Hilton please invest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

JOHNNIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

William

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room smelt like cigarette smoke.
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was super friendly. However, the floor in the bathroom looked dirty, and the water was brown. It literally looked like somebody had not flushed the toilet.
Stayed 1 night in Dec 2024

8/10 Good

lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, & friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024