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Raglan Lodge

3.0 star property

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Photo gallery for Raglan Lodge

Twin Room, Ensuite | 1 bedroom
Gift shop
Miscellaneous
Exterior
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
A40 Northbound, Usk, Wales, NP25 4BG
  • Raglan Castle
    ‪3 min drive‬
  • Wye Valley
    ‪10 min drive‬
  • Raglan Castle
    ‪25 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪59 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | 1 bedroom

Twin Room, Ensuite

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom

Double Room, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite | 1 bedroom

Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

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About this property

Raglan Lodge

3-star Usk hotel with free self parking
A business center, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, barbecue grills, and a picnic area are onsite. Housekeeping is not available.
Raglan Lodge offers 43 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Usk hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Raglan Lodge is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Raglan Lodge Monmouth
Raglan Monmouth
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Usk
Raglan Lodge Hotel
Raglan Lodge Hotel Usk

Raglan Lodge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 179 out of 638 reviews
Rating 8 - Good. 191 out of 638 reviews
Rating 6 - Okay. 109 out of 638 reviews
Rating 4 - Poor. 68 out of 638 reviews
Rating 2 - Terrible. 91 out of 638 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
First impressions were very good . Bathroom door handle was not secure (just pushed on ) the bedding seemed clean and fresh but i stripped the beds in the morning and the duvets were badly stained
Stayed 1 night in May 2025

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Then Location was convenient for our purposes. The room was ok. The bathroom floor was dirty in the corners/edges, and the sofa bed was dirty underneath. The pillows and sheets on the sofa bed were not clean. There were many obvious leaks throughout the property. The external services were fine, I.e. Greggs, Starbucks etc. although the communal seating areas were not clean.
Stayed 1 night in May 2025

8/10 Good

Mindaugas

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Easy to check in, quite and good location. The only downside was tidiness, room looked not been cleaned at all. Only one toilet paper roll and tiny amount of toiletries for a five night stay was a downside. As well no soap.
Stayed 5 nights in May 2025

10/10 Excellent

Ed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice i didnt like the check in what was at the service station waiting in line for people to pay for shopping and fuel it took ages the room could of done with a fan in them as it was hot and if you opened the window you could hear the cars/lorries drive past and finding the hotel using the postcode supplied i got lost maybe tgats my own fault but the room was lovely new style and clean i wouldnt say it was a bad experience at all just a little hot
Stayed 1 night in May 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Leaks all down the corridor, smells of damp, blind was broken in the room. Asked for the sofa bed to be made up for when we arrived. It wasn’t made up, went to the garage which is where you check in and was asked if I’d not brought my own covers!! Avoid avoid
Stayed 1 night in May 2025

10/10 Excellent

Gee

Liked: Cleanliness, staff & service
I would have given higher marks had the communal areas (entrance) been hoovered a little more. Despite some of the negative reviews I stayed in Rm 24 and had absolutely no complaints about it. Staff were really helpful
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Richard

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a terrible condition, smells damp, leaks in the roof. Salem as it used to be a great place to stay and I hear that the new owners are going to address all the property’s issues. Every time I’ve stayed here though there has always been a problem with the housekeeping not cleaning the room, or no sheets etc, and the standard of the cleaning is poor. Really hope it improves, staff at the garage on reception are always helpful.
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty grim place to stay. Ripped towels, many stains on the carpet in the room, tired decor, broken towel rail, skid marks in the loo pan, moth casts & cobwebs in the corners, rock hard pillows and bed. WiFi was a hotspot off the TV which kept disconnecting very two minutes - I gave up and used my phone hotspot instead. No staff in the hotel building, the only place to get food was from the services, either a Greggs, burger king or Asda so not much choice and you'll be paying over the odds.
Stayed 1 night in May 2025

10/10 Excellent

Shaida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr check in, friendly staff but had to drive to the next junction and turn around to go in the other direction
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY!! The room had clearly been quickly hoovered not edges or behind doors as thick dust, with mud &cobwebs clearly visible, twigs in the cupboard with only 1 hanger. Hair in the bath&toilets with brown splashes. Black mold clearly visible in grouting and corner of bedroom ceiling. Under the headboard was dirty tissues & under the bed & sofa, a multitude of rubbish. Booked a twin room, only 1 bed made up and no spare bedding. No Hand towel for the bathroom & the toiletries dish still soapy from a previous use. The glasses had drips and marks all over them. Bin had splashes all over the side, long crayon marks on the wall by entrance door & next to bedroom mirror. The bedding bottom sheet didnt fit. A message saying a sign for cleaners to leave room or clean-was not present so no top ups, or cleaning. Every walkthrough hallway had a hole in the ceiling with a bucket underneath, 1 clearly overflowing. Message saying to check in at the Spar by petrol station-there ISNT one, its an Asda express with one member of staff, not being anything to do with their business. On driving into the petrol station there is no way back into the carpark, as its on a bypass a 3mile drive to get back. The map suggests its further from the road & satnavs suggest you can access the hotel from the small country road on the side, this is not the case or even a drive into the petrol station.
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Stayed 1 night in May 2025

4/10 Poor

richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty

Dirty carpets, rusty shower head and blocked sink. It’s a dump.
Stayed 1 night in May 2025

6/10 Okay

Marjan

Stayed 1 night in Apr 2025

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities
Was pretty bad! Hallway stunk and messy, roof leaks throughout! Room had previous persons rubbish still in it, in bathroom too. Couch was broken. No TV remote. Rubbish and fitlh on bathroom floor. And to top it off, cleaner burst into my room without knocking 30mins before check out, while i was only in my towel! Avoid!!
Stayed 2 nights in Apr 2025

6/10 Okay

Craig

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was quiet and useful being so close to monmouth
Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have tried to raise our issues with the hotel directly, but have not received a response. There were leaking pipes in the ceiling throughout the hotel with panels missing and plastic buckets collecting water strewn across corridors with no markings or warning signs. There were numerous other issues with the hotel and, sadly, even for bargain hunters, this hotel was simply not worth the 'budget' level pricing.
Stayed 1 night in Apr 2025

4/10 Poor

Mandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn’t really recommend people to stay here! Not tje
Stayed 2 nights in Apr 2025

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Raglan lodge

So when we turned up there is no one to speak to. There was a notice to say you have to collect your key card from the Asda express service station. When we then got back to the hotel there was water stain as you go in the main door then three buckets collecting water from the pipes in ceiling along our corridor. Ok the room and bathroom were of ok standard and clean. However the bathroom mirror was covered in water marks and needed a clean. The double bed had a poor standard of mattress which felt like you are laying on a wooden board. There is no onsite cafe only the Starbucks, Burger King, Greggs and subway. In all the stay was the same price as our other night at a travel lodge who provided better comfort and staff for onsite. To make it a better stay I would prefer staff onsite for any problems and security.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Anna

The whole Corridor stank of weed and this smell permeated into our room. Overall the facilities and room were very good value for money, however, the stench did spoil the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Stayed 1 night in Apr 2025