Candlewood Suites Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Downtown by IHG

Property amenity
Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Arthur R. Outlaw Mobile Convention Center
    ‪6 min walk‬
  • Mardi Gras Park
    ‪6 min walk‬
  • Gulf Coast Exploreum
    ‪6 min walk‬
  • Mobile, AL (BFM-Downtown Airport)
    ‪9 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Walk-In Shower)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Downtown by IHG

Hotel in Mobile Central Business District
Along with a 24-hour fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Candlewood Suites Downtown by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Candlewood Suites Downtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and laundry facilities. Parking is available onsite for a surcharge.

Candlewood Suites Downtown by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 602 reviews
Rating 8 - Good. 122 out of 602 reviews
Rating 6 - Okay. 37 out of 602 reviews
Rating 4 - Poor. 14 out of 602 reviews
Rating 2 - Terrible. 19 out of 602 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculous fees added on to the bill. Also had to pay for parking. Won't be staying here again.
Stayed 3 nights in Nov 2024

8/10 Good

Shanice

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Really need a place/shelf in the shower for products
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel G

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Full kitchen spacious room Free on site parking
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Stayed 3 nights in Sep 2024

10/10 Excellent

Tristan

Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Sheets had not been changed,  smelled like men cologne
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wichita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property worked great for us.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proerty was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Runbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and will be going back
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in order. Will hope to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2024

8/10 Good

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Jul 2024

2/10 Terrible

paul

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed here and was extremely disappointed with the state of our room. The level of cleanliness was far below acceptable standards. Upon entering, I noticed the carpet was stained and the floors were very sticky and there was dust on the furniture and surfaces. Additionally, the bed linens had pubic hair upon close inspection! My husband went downstairs to bring these issues to management’s attention. The best we would do was to get another set of linens to change out the dirty ones. Overall, the lack of cleanliness significantly impacted my experience, and I would not recommend this hotel to anyone.
Stayed 1 night in Jul 2024