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Sheraton Grande Ocean Resort

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Grande Ocean Resort

Indoor pool, seasonal outdoor pool
Hot springs
Hot springs
Hot springs
Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Room service

Explore the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Phoenix Seagaia Resort
    ‪1 min walk‬
  • Florante Miyazaki
    ‪19 min walk‬
  • Phoenix Country Club
    ‪3 min drive‬
  • Miyazaki (KMI)
    ‪28 min drive‬

Room options

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Twin Room, Multiple Beds, Non Smoking

  • 764 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 1 King Bed, Non Smoking, Corner

  • 764 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

  • 1206 sq ft
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 1819 sq ft
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Royal Suite, Non Smoking (Club Floor)

  • 3229 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite, 2 Double Beds, Non Smoking

  • 1173 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Family Suite Non-Smoking

  • 1076 sq ft
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Double Room, 1 King Bed, Non Smoking, Executive Level

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking

  • 764 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, Non Smoking, Executive Level

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 377 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese and Western Style Family Suite , Non smoking

  • 1572 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

  • 538 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Japanese Style Suite, Non Smoking

  • 1894 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 1173 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Front of property

Holiday Inn ANA Miyazaki, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1000)
The price is $133
per night
$184 total
includes taxes & fees
Feb 12 - Feb 13
Holiday Inn ANA Miyazaki, an IHG Hotel

About this property

Sheraton Grande Ocean Resort

4.5-star Miyazaki resort connected to a shopping center, steps from Phoenix Seagaia Resort
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
Sheraton Grande Ocean Resort offers 734 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub. The spa is open select days. There are 3 hot springs open between 6:00 AM and 11:00 PM.
In addition to a full-service spa, Sheraton Grande Ocean Resort features a golf course and hot springs. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and 5 meeting rooms. This luxury resort also offers an indoor pool, a seasonal outdoor pool, and a health club. Onsite self parking is complimentary.

Sheraton Grande Ocean Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 1:00 PM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Spa open select days
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025. 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Sheraton Grande Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really good and impressive since my stay. Actually, Your staff is good to me.
Stayed 1 night in Oct 2024

10/10 Excellent

YOO JUNG

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Bong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

yumi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

SAKAMOTO

Stayed 1 night in Oct 2024

10/10 Excellent

Jin-gu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Miyazaki. Enough space even in standard room, ocean view and great facility with reasonable pricing.
Stayed 7 nights in Sep 2024

8/10 Good

Mable

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge for conferences. It is quite dated and the curtains in our room were torn. It is very near the zoo and the beach which means it is far from the city.
Stayed 1 night in Oct 2024

10/10 Excellent

HIROTO

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a gorgeous part of Miyazaki! You can see the expansive views of the ocean and a well maintained golf course from your hotel room. All of the staff operating the hotel were extremely friendly and knowledgeable about the area as well. I highly recommend staying here during a visit to Miyazaki!
Stayed 1 night in Aug 2024

10/10 Excellent

Toshimitsu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

misa

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SATOKA

Stayed 2 nights in Aug 2024

10/10 Excellent

YUKI

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness center, pool and onsen were wonderful! The food was excellent as was the service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Youngjin

Stayed 3 nights in Jul 2024

10/10 Excellent

HIROSHI

Stayed 1 night in Jul 2024

10/10 Excellent

Tomomi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
We love the swimming pool!
Stayed 1 night in Jul 2024

6/10 Okay

Hiromi

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chi choi

Stayed 2 nights in Jul 2024

10/10 Excellent

Alfredo

Stayed 2 nights in Jun 2024

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024