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Phoenix Seagaia Ocean Tower

4.5 star property

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Photo gallery for Phoenix Seagaia Ocean Tower

Indoor pool, seasonal outdoor pool
Hot springs
2 bars/lounges
View from property
Golf

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Room service

Explore the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Phoenix Seagaia Resort
    ‪1 min walk‬
  • Miyazaki City Phoenix Zoo
  • Phoenix Country Club
    ‪4 min drive‬
  • Miyazaki (KMI)
    ‪16 min drive‬

Room options

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Corner Twin Room, Multiple Beds, Non Smoking

  • 764 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Double Room, 1 King Bed, Non Smoking, Corner

  • 764 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Quadruple Room, Multiple Beds, Non-smoking

  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

  • 1206 sq ft
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 1819 sq ft
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Corner Fourth, Multiple Beds, Non-smoking

  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Royal Suite, Non Smoking (Club Floor)

  • 3229 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, iron/ironing board

Corner Suite, 2 Double Beds, Non Smoking

  • 1173 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

TV, pay movies

Japanese Style Family Suite Non-Smoking

  • 1076 sq ft
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Double Room, 1 King Bed, Non Smoking, Executive Level

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Quadruple Room, Non Smoking

  • 764 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Suite, Non Smoking, Executive Level

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Single Room, Non Smoking

  • 377 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Japanese and Western Style Family Suite , Non smoking

  • 1572 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

  • 538 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Economy Double, Non-smoking

Economy Double, Non-smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Economy Double, Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Triple Room, Ocean View

Club Triple Room, Ocean View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Triple Room, Ocean View

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Royal Japanese Style Suite, Non Smoking

  • 1894 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 1173 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Phoenix Seagaia Ocean Tower

4.5-star Miyazaki resort connected to a shopping center, steps from Phoenix Seagaia Resort
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite. Bathrooms are shared.
Phoenix Seagaia Ocean Tower offers 734 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies.

Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days.

Public bath/onsen services include an indoor public bath (no minerals). There are 3 hot springs open between 6:00 AM and 11:00 PM.

In addition to a full-service spa, Phoenix Seagaia Ocean Tower features a golf course and hot springs. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and 5 meeting rooms. This luxury resort also offers an indoor pool, a seasonal outdoor pool, and a health club. Onsite self parking is complimentary.

Phoenix Seagaia Ocean Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025. 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

yumi

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jungmi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

ILWOONG

Stayed 1 night in Feb 2025

8/10 Good

MASAYUKI

Stayed 2 nights in Feb 2025

10/10 Excellent

Yiming

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to live. Friendly and professional front desk people. Great food choices.
Stayed 4 nights in Feb 2025

10/10 Excellent

NOBUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

HIDEO

Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MARIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

TIANYU

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel if possible, I would like to give 0 star if possible. Very disappointing. It doesn’t feel like you are visiting one of the Japan’s hotel. 1) when I check in to the room, I noticed some blood around the bathtub area. After called room service, they just send someone here to wipe it off with a towel. No apologies or any kind of explanation. 2) the Onsens are far away from the building. Extremely inconvenient in the winter times. The Onsen facilities are dirty and unorganized. I see a family with young kids dip into the water without any pre-clean. No staff around to keep everything clean and organized. 3) no customer service, staff is cold and looks like they don’t even care if you are there or not. They don’t care about your visit. 4) can’t call a taxi for you. When I check out, I asked to call a taxi, they explained to me that they can’t call taxi. All you can do is wait till there is one come in randomly. I waited 30 mins in the cold and windy weather. No taxi came, I ended up with taking bus with 2 huge luggage. The entire visit is way over just disappointed, almost to a level that’s regrettable/horrible. I feel like escaped from Miyazaki. Don’t get me wrong, Miyazaki is a beautiful city with amazing ocean and forests view. Just avoid this hotel then you should be fine. Forget to mention the food is horrible. Half board is definitely a rip off.
Stayed 1 night in Feb 2025

10/10 Excellent

FUKATSU

Stayed 2 nights in Jan 2025

10/10 Excellent

Kyungeun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service

Great hotel with onsen with some issues

Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Stayed 3 nights in Dec 2024

10/10 Excellent

NakYoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

insook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

골프와 온천을 즐기기에 완벽한 시스템을 갖춘호텔

오래된 호텔이라 들어서 걱정했는데 디럭스 룸이라 그런지 우리방은 깨끗하고 카페트 냄새도 전혀 나지 않아 좋았습니다. 방에서 보는 일출은 말할것도 없고요. 호텔에 골프장 부킹을 부탁했는데 부킹을잘 해줄 뿐 아니라 호텔서 골프장으로 채를 따로 운반해주어 운동하는데 전혀 불편함이 없었습니다. 호텔과 골프장의 연계 시스템이 매우 잘 되어 있어서 개인적으로 가도 편하게 겨울 골프와 온천을 즐길 수 있었습니다. 물론 리빙가든의 조명장식과 불멍을 할 수 있는 공간도 매우 좋았습니다. 직원들이 매우 친절했고요 ,인근 맛집 예약과 차편을 도와주어서 편안하게 미야자키를 즐길 수 있었습니다. 다만 호텔주변에 식당이 없기 때문에 렌트를 안한다면 저녁은 좀 계획을 세워서 가는게 좋을 듯 합니다.
Stayed 5 nights in Dec 2024

6/10 Okay

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Given that we had 2 children (stayed for free), no towels were provided for them and water was only provided for paying adults. Quite disappointed with this as it is a 4 star hotel. Onsen is good but far from room. Breakfast buffet spread at pine terrace is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

naka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kosuke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ゴルフする人はいいのかも。

フロントの人数が少ないのか、常に待たされる。また、夕食のレストランの説明を聞くも、外国の方で要領を得ずよくわからなかった。車おりて預けた荷物が部屋にこないのでフロントに電話しないといけなかった。鉄板焼で3杯グラスワインセットで選んでもらうが、そんなに美味しいワインじゃなかった。まあ、自分で選べばよかったかな。観光地だからしょうがないのかな。他のお客さんはゴルフの人がほとんど。ゴルフのひとはゴルフが目的だから気にならないのかな。
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

6/10 Okay

KIWON

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ooi Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024