4/10 Poor
Johanna
May 12, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Will book someplace else next time
We were excited about this hotel because it looked quite nice in the pictures. Once we arrived, we asked if we could get a room towards the mountains and were told by the young man at the front desk: “I’m not sure which side the room is on”. Not sure if he heard me wrong but there was no effort on his part to even check. Red flag number 1.
We got to the room, key didn’t work. My boyfriend went downstairs and the same young man said to him; “oh yeah, the batteries don’t work well” and just gave him a new key instead of walking up with him to make sure that we’d get in. Of course the second key didn’t work either because, battery…
Room was outdated and had not been refilled with half of the toiletries. The pillows and the blanket? Bring your own lol. Trust me. Luggage rack was broken and when we reported it, the front desk’s response was quite nonchalant, making me think that they knew about it already and didn’t want to deal. Since there is no housekeeping, you’ll need to ask for new towels and whatever else you’re used to getting while staying at a Hotel. There is a television in the room, but we couldn’t figure out how to watch any free channels. Finally we logged in to our Netflix account.
There is no restaurant, bar, or breakfast. The free coffee was pretty bad. I had higher expectations for a hotel that charged over $250 for a room. There was a pretty sad looking vending machine with expired Cheetos. You’ll have to drive to get to a restaurant or gas station.skipthis1
Johanna
Stayed 2 nights in May 2025
