4/10 Poor
christina
Mar 8, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Where did the nice hotel go?
We loved this hotel years ago. Now it is dirty, sloppy service and not welcoming. It is little things. First room 1/2 cleaned with used towel, soap and furniture moved but bed made. Second room better but you could still see food spills on coffee table, floors not cleaned etc. The wifi password is printed on used TV channel paper and so sloppily cut that password not on sheet just network name. So hilarious I had to take a picture. Bedding is so wrinkled it has actual folds and you can see the lumpy pads under the sheets. Not the crisp clean made of the past. The one extra blanket for the pullout was as thin as the top sheet it was so old. This about sums up the hotel. No checkout time posted or told at checkout. The coffee was empty and no creamers in lobby. They were aware and said another 15 minutes. Mind you there is no other breakfast/food provided so no coffee is huge considering nothing else is given. Lots of spills and stains on floors and elevators.
christina
Stayed 1 night in Mar 2025