Castaways Resort & Spa Rainforest
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Castaways Resort & Spa Rainforest features an outdoor pool, a library, and a terrace. Public areas are equipped with complimentary wireless Internet access. This Mission Beach hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.
Castaways Resort & Spa Rainforest is a smoke-free property.
- Free use of nearby fitness center
- Library
- Number of outdoor pools - 1
- Water dispenser
- Uncovered parking
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- ATM/banking
- Gift shops or newsstand
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 18
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
- Microwave
Room Amenities
Castaways Resort & Spa Rainforest offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Microwave
- Access via exterior corridors
- Shower only
- Flat-panel TV
- Free WiFi
- Cribs/infant beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Toaster
- Free tea bags/instant coffee
- Laptop-friendly workspace
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 15.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 7 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
No front desk
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Host will greet you
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are in place
Guest will receive an email before arrival 5 days
Contactless check-in is available
Guests will receive an email with special check-in instructions
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are available for AUD 15.0 per night.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Contactless check-in and contactless check-out are available.
Hotel Names
- Castaways Resort Rainforest
- Castaways Rainforest Mission Beach
- Castaways Resort Spa Rainforest
- Castaways & Rainforest Mission
- Castaways Resort & Spa Rainforest Hotel
- Castaways Resort & Spa Rainforest Mission Beach
- Castaways Resort & Spa Rainforest Hotel Mission Beach
Hotel Reviews
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