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Holiday Inn Express & Suites Mall of America - MSP Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Mall of America - MSP Airport by IHG

Exterior
Indoor pool
Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available

Explore the area

Map
7801 12TH Ave S, Bloomington, MN, 55425
  • Great Wolf Lodge Water Park
    ‪7 min walk‬
  • Mall of America
    ‪18 min walk‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(105 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(193 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communication)

9.0 out of 10
Wonderful
(29 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(15 reviews)
  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Mall of America - MSP Airport by IHG

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and a 24-hour front desk.
Holiday Inn Express & Suites Mall of America - MSP Airport by IHG offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Mall of America - MSP Airport by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a front-desk safe. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Mall of America - MSP Airport by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwood Inn Bloomington
Northwood Bloomington
Holiday Inn Express Bloomington W Mall Area
Hotel Holiday Inn Express & Suites Bloomington W - Mall Area
Holiday Inn Express Bloomington W Mall Area Hotel
Holiday Inn Express Hotel
Holiday Inn Express
Northwood Inn Suites
Holiday Inn Express Suites Mall of America MSP Airport
Holiday Inn Express Suites Mall of America MSP Airport by IHG

Holiday Inn Express & Suites Mall of America - MSP Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1716 out of 2547 reviews
Rating 8 - Good. 493 out of 2547 reviews
Rating 6 - Okay. 165 out of 2547 reviews
Rating 4 - Poor. 95 out of 2547 reviews
Rating 2 - Terrible. 78 out of 2547 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Business traveler
Disliked: Staff & service
I have reached out to the hotel to confirm a late arrival. No response. Crickets! I will never stay at a Holiday Inn Express ever again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking charge

It was all good. Was surprised about a $15.00 per night parking charge when the parking lot is solely yours, seems like a money grab to me. Why $15.00? Why not $5.00? This is completely unnecessary.
Stayed 1 night in Apr 2025

8/10 Good

Kwok Chu Andrew, Burnaby

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clos to Mall of America
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 3 nights in Apr 2025

8/10 Good

Frenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the breakfast, it was okay. I really appreciated the complimentary shuttle service to/from airport and Mall of America. Staff was very friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Mary

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Addison

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Willis, SOLDOTNA

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for an early morning departure. Super friendly staff and nice rooms. Hot, strong shower!
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parrking

I find it very chincy for a high grade hotel to charge for parking fees. Penny pinching like a low grade hotel.
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We found it very convenient to the airport and mall of America. We arrived early in the AM and the staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Accommodated our needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Eric

Stayed 1 night in Apr 2025

4/10 Poor

Hendrik

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend

Everyone we encountered from the front desk to the shuttle drivers to the breakfast lady were so nice! Clean room, good breakfast, friendly service. Can’t beat it! We were in the cities for a concert, and the shuttle/blue rail combination to US Bank Stadium was excellent! Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and helpful staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Holly

Traveled with family
Liked: Property conditions & facilities, room comfort

Good location, comfortable beds, sufficed

We stayed at the Amazing 2 Bedrooms Condo at Ballston for a week for a family trip. It was a bit spendy but we went with the apartment instead of a hotel so that we would have cooking facilities and 2 bathrooms. There are pros and cons to this facility. Pros - 1) The location is excellent, just a couple blocks off the metro and we took the metro everywhere. 2) The bed and sheets were very comfortable. 3) There was a 24x7 line to call for assistance. 4) There were 2 desks for kids to do homework. 5) Simple wipeable funiture and extra blankets. 6) 2 Bathrooms Cons - 1) I didn't notice until after how much was added to the price of our stay beyond the price listed on Hotels. There was almost $300 in taxes and a $155 resort fee that I don't recall was disclosed on the listing until you book. 2) The second bedroom flooded while we were there so we had to allow maintenance to come into the facility and the carpet was all wet there. 3) We had no washcloths, no kitchen towels, and no hotpads. 4) Supplies were limited for a week-long stay. 3 diswasher pods, 2 paper towels, and 2 Toilet paper rolls for each bathroom for the entire week and there were 4 females in our group. 5) Cabinet fronts could use a good wipe down, but other surfaces clean. 6) No pizza cutter (seems like pizza is a pretty common thing to need in an apt. 7) Spatula was all melted at the bottom and pans were pretty scraped up so hard to cook eggs with these.
Stayed 2 nights in Feb 2025