Comfort Inn MSP Airport - Mall of America

2.5 star property

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Photo gallery for Comfort Inn MSP Airport - Mall of America

Lobby
Lobby sitting area
Lobby sitting area
BBQ/picnic area
In-room safe, desk, blackout drapes, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
$101
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1321 E 78th St, Building A, Bloomington, MN, 55425
  • Great Wolf Lodge Water Park
    ‪5 min walk‬
  • Mall of America
    ‪16 min walk‬
  • Nickelodeon Universe
    ‪19 min walk‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking (1 Person Sofa bed, Top Floor)

8.8 out of 10
Excellent
(17 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(168 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(182 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Comfort Inn MSP Airport - Mall of America

Hotel in East Bloomington
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn MSP Airport - Mall of America offers 273 accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn MSP Airport - Mall of America features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 5 meters and a roundtrip airport shuttle (available 24 hours) are complimentary for guests.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.
Comfort Inn MSP Airport - Mall of America has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 m
  • Free shopping center shuttle
  • Extended parking on site (USD 20 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 20.00 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-Mall
Comfort Inn Airport-Mall America
Comfort Inn Airport-Mall Hotel
Comfort Inn Airport-Mall Hotel America
Comfort Inn Airport-Mall America Hotel Bloomington
Comfort Inn Airport-Mall America Hotel
Comfort Inn Airport-Mall America Bloomington
Comfort Inn Airport Hotel Bloomington
Comfort Inn Airport Hotel
Comfort Inn Airport Bloomington
Comfort Inn Airport Mall of America
Comfort Msp Mall Of America
Comfort Inn MSP Airport Mall of America
Comfort Inn MSP Airport - Mall of America Hotel
Comfort Inn MSP Airport - Mall of America Bloomington
Comfort Inn MSP Airport - Mall of America Hotel Bloomington

Comfort Inn MSP Airport - Mall of America Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 777 out of 1830 reviews
Rating 8 - Good. 493 out of 1830 reviews
Rating 6 - Okay. 274 out of 1830 reviews
Rating 4 - Poor. 170 out of 1830 reviews
Rating 2 - Terrible. 116 out of 1830 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Marianne

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The front lobby has been updated but the rooms are old, grungy, and smell. The plugs in both sides of the bed were broken so we could not charge our phones the pull out couch was not usable. The entire room hallway space in the first and the 5th floor smelt of cigarette smoke. The breakfast was seriously lacking, they were out of sugar for the coffee, and the hot eggs and sausages were quite rubbery. Will not stay here again!! Close to airport but the shuttle is completely unreliable. Reseved the shuttle but overbooked so still had to take an uber to catch flight ontime
Stayed 1 night in May 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michele

Traveled with family
It was ok , clean but dated. They renovated but can tell that some areas are still old. Staff was helpful and friendly . Breakfast was ok. Area around hotel is limited but it is close to mall - but hard to walk - still Need to drive to it.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Had trouble understanding staff.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to the airport. The shuttle was very reliable and a very short drive.
Stayed 1 night in May 2025

8/10 Good

Dorianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, clean bath, and very comfortable bed in. Quiet room for a good night’s sleep. But be careful to arrive early if you sign up for the morning shuttle to the airport. This morning a pilot came to the front desk at 5:55 for his 6:00 shuttle and was told the shuttle had been filled and left without him. The desk clerk was barely apologetic. So the pilot called an Uber. Left a very bad impression.
Stayed 1 night in May 2025

10/10 Excellent

Zackery

Liked: Cleanliness, amenities
I loved the airport shuttle service.
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday follow up

Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a four minutes drive from mall of america. Which was the reason for our stay.
Stayed 1 night in May 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Don’t

I don’t normally leave negative reviews, but this stay left me little choice in warning others. I travel for work and this is by far the worst hotel I have stayed at within the Choice hotel chain. I rented 2 rooms and booked here for the indoor pool as we were in the area to celebrate my daughter’s birthday with some of her friends. Both rooms were equally in terrible condition. Paint and wallpaper peeling off the walls. Horribly stained lampshades. Dirty air vents. Filthy walls, doors, door jams, light fixtures. Broken light switch in our room. The full length body mirrors weren’t even hung straight. The air in the rooms was musty. The halls wreaked of cigarettes and marijuana. Carpets are stained. There was a mystery substance on the wall next to the headboard of my bed that was damp in nature. I would’ve left and gone elsewhere had I not already paid in full and had a non-refundable stay for nearly $400. There is clearly no pride taken in the upkeep of this hotel and I would’ve expected this type of grime in a much cheaper place. Long story short - just don’t. There are plenty of better options nearby. Spend a few extra dollars and skip this place. Trust me—you’ll thank yourself later.
Stayed 1 night in May 2025

8/10 Good

Billy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the room was clean and spacious
Stayed 1 night in May 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, room comfort
This was the worst hotel I have stayed at in a long time. From the front desk not adding me to the shuttle list when I checked in and requested one for the airport. Rude employees. When I asked to speak to a manager, I was denied and the employee would not give me his name. He then swore at me. His picture is attached below
Stayed 1 night in May 2025

2/10 Terrible

Rc

Disliked: Cleanliness, staff & service, property conditions & facilities
The police were called on us after staying there over a payment we paid for .it took staff 3 days to clean our room and staff argued with me and my wife and then called the police .
Stayed 1 night in May 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Property conditions & facilities
The lobby was nice but the rooms were very dated and in need of renovation. Holes and marks on walls, rust stains in bathroom, stained carpet. The actual room did not match the room photos on the website.
Stayed 1 night in May 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
V Re ry nive
Stayed 1 night in May 2025

2/10 Terrible

Kylie

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Small beds, smelled like weed, drinking fountain falling off wall in pool area, open outlet in pool area, beds are full size-not queen, dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Trisha

Stayed 1 night in May 2025

8/10 Good

debbi

Stayed 1 night in May 2025

10/10 Excellent

Dereece

Stayed 3 nights in May 2025

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This comfort inn specifically was awful. There were spiders in the halls and room. The room was filthy with dirt and stains, including blood in the bathroom. When reaching out to the front desk for assistance, we were told to wait until 9am the next morning to speak to a manager. Once in contact with the manager, there was no assistance given. Deeming the unsanitary space acceptable. The manager specifically was awful with customer service, no returning calls, and when speaking to her directly hanging up. I would never recommend this hotel, save yourself the hassle and disgust.
Stayed 1 night in May 2025

4/10 Poor

Christine

Traveled with family
Disliked: Amenities, property conditions & facilities
Only good breakfast.
Stayed 1 night in May 2025

8/10 Good

Suzie

Stayed 1 night in Apr 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough for myself for only 12 hours

Would have been better if you didnt hear everyone's doors slam shut. And the TV didnt work
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Shower head sucked
Stayed 1 night in May 2025

10/10 Excellent

Zackery

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in May 2025