Along with a restaurant, this smoke-free ryokan has a garden and a front-desk safe. WiFi in public areas is free.
Kurokawa Onsen Yumerindo offers 28 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6 PM to 11 PM.
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers a garden, a front-desk safe, and an elevator.
Kurokawa Onsen Yumerindo is a smoke-free property.
Kurokawa Onsen Yumerindo has a restaurant on site.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Kaiseki meal
Family friendly
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (daily)
Outdoors
Garden
Spa
Public bath open from 6:00 PM - 11:00 PM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Free bottled water
In-room dining only
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Kurokawa Onsen Yumerindo Inn
Yumerindo Inn
Yumerindo
Kurokawa Onsen Yumerindo Ryokan
Kurokawa Onsen Yumerindo Minamioguni
Kurokawa Onsen Yumerindo Ryokan Minamioguni
Kurokawa Onsen Yumerindo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 80 out of 131 reviews" "
10 - Excellent
80
Rating 8 - Good. 41 out of 131 reviews" "
8 - Good
41
Rating 6 - Okay. 5 out of 131 reviews" "
6 - Okay
5
Rating 4 - Poor. 4 out of 131 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 131 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Jul 27, 2024
Room 116 smelled like mold
Room 116 had a moldy smell. Water stains were visible on wall. I asked to change rooms and they allowed a change to the second floor. I don't think they should be utilizing that room at all with that strong smell of mold. The second room had no such smell.
I was shocked how pretty our room was. The Japanese garden with a pond hearing the sound of river. There were two chairs on the balcony and we could sit there to enjoy the view. The foods, breakfast and dinner were excellent. The private hot spring and inside and outside hot springs were superb (yes, I tried all the hot springs the hotel has offered.) Definitely the money for the stay was well spent and we will come back to this place again. I am extremely impressed how the staff were friendly and trained well. If you know “Omotenashi”, the hotel offered all. Thank you so much for the excellent experience!!
Good value for the price, our room had a balcony can overlook the river and the koi pond. Shops and the tourist information in walking distance. The service and the breakfast are excellent.
Do The manager was very nice. Vicky, our waitress at dinner was great. What caused my low rating was the room I got. I got the absolute worst view from my room I’ve ever had at any Onsen, no matter the price. Unacceptable for the enormous price I paid. Would never, ever recommend this property. I looked out at the rooftops of the property’s outbuildings, looking directly at a huge pink sightseeing bus, and huge electric lines covered in bright yellow plastic. We asked to be changed to another room and they wanted to charge us $500 extra to be moved to a larger room with an extremely mediocre view. Then they asked us to go check out another property nearby for an extra 4000 yen and we couldn’t believe our eyes. It was an old, aging property next to construction piles. It was a slap in the face and a waste of our precious travel time.
The ryokan is very near to the highway bus stop from Fukuoka Airport. The staff are extremely helpful. Two of them can speak Mandarin thus communication is not a problem. Another Japanese staff even helped us to make reservations for bus tickets to Kumamoto.
Both the breakfast and dinner were nice. The kaiseki dinner was simply fantastic.
I arrived via highway bus from Fukuoka airport. The entrance to the ryokan was nice but not outstanding; however, it was clean and tidy. When I was there at the end of March 2018, they had employees who spoke English and Chinese so communication should be fine for foreigners as well. The food for both dinner and breakfast was outstanding and so was the presentation, but be sure and reserve a couple of hours for each meal. The meals were served in the dining area that was partitioned into smaller cubicles. Each room's guests were then assigned to their own area with a pull-down shade separating each set of guests.
The onsen itself was nice. The indoor one for men was a bit small, but quite adequate. The outdoor one for men was actually mixed so you may (but quite unlikely) see women there - although the women have their own area as well; its water's temperature seemed to be higher than the indoor onsen's so be a bit careful.
I was placed in the annex as I had booked under short notice so not many rooms remained available. There are also rooms in the main building as well. Location of the ryokan was convenient and close to the shops in the area. It was also close to the highway bus stop; however, the map at the bus stop was poor. Use GPS and Maps if you have them!
The location was exceptional for the price, the onsen downstairs was great, the rooms were as described. One thing that could be improved is the reception desk - sometimes we had to wait a long while for someone to appear, and the staff was very kind and nice, but not very helpful - they said they cant reserve bus seats for sameday travel when we were desperate (and we managed to do it no problem at tourist centre), they said they cant give me larger, more comfortable slippers (though I had those slippers the day earlier) and we couldn’t swap wet swimming suit for dry one (although in this case it might have been a language barrier). All in all a pleasant stay for a good price and I would recommend it.
Kurokawa is a very beautiful place. The onsen was awesome especially the outdoor one. Service-wise I feel can be improved. When we reached there the hotel staff did not help with the luggages unlike other hotels we have been to. Otherwise it has been a great stay.