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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Exterior
Indoor pool
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
2433 W Washington St, West Bend, WI, 53095
  • Regner Park
    3 min drive
  • Museum of Wisconsin Art
    4 min drive
  • West Bend Labyrinth Garden
    4 min drive
  • West Bend, WI (ETB-West Bend Municipal)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham West Bend

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (528)
The price is $70
per night
$79 total
includes taxes & fees
Dec 8 - Dec 9
AmericInn by Wyndham West Bend

About this property

Quality Inn & Suites

West Bend hotel with indoor pool
This smoke-free hotel features an indoor pool, dry cleaning, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This West Bend hotel also offers an indoor pool, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 138 out of 450 reviews" "
Rating 8 - Good. 163 out of 450 reviews" "
Rating 6 - Okay. 83 out of 450 reviews" "
Rating 4 - Poor. 36 out of 450 reviews" "
Rating 2 - Terrible. 30 out of 450 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lindsey

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was empty, which was a major disappointment upon arrival because it’s the only reason I chose this hotel. The pool was fine. The room was a bit dirty and there were some slightly imperfect smells, but nothing too terrible. The deadbolt on our room was not usable. The breakfast was adequate and the coffee was actually pretty decent compared to most hotels. For the price it was ok, but still so bummed about the hot tub.
Stayed 1 night in Aug 2024

10/10 Excellent

derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Traveled with partner
had to ask for clean towels a number of times
Stayed 8 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
Adequate at best. Very strong odor from air freshener or cleaning fluid. A bit too much for me, not mush rest that night.
Stayed 1 night in Jul 2024

6/10 Okay

Royce

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were very kind and helpful. But toilet bowl was not scrubbed. Corner of floor in bathroom needed cleaning. I expect things were sanitized, just not scrubbed or polished. Linens and towels were fine. But hot tub broken and drink machine removed and not replaced. Bathroom sink drain slow. Clean enough to be safe, but needed a deep clean.
Stayed 3 nights in Jul 2024

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay here again, the room smelled of mildew and was not the most clean.
Stayed 5 nights in Jun 2024

2/10 Terrible

Sara

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we got into our room we found a crack pipe in it!!!!!!! The hot tub in the pool room is broken and that was the main reason I booked this hotel as it had one! The whole hotel stinks and is out dated and the breakfast area is filthy. The door to the garbage can is covered in old cakes on food! Completely disgusted!
Stayed 2 nights in Jul 2024

8/10 Good

Kenneth

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Meh
When I checked in I was not told to insert and then remove the key EXTREMELY SLOWLY so that it would work. I had to walk all the way back to the front desk to say "my key didn't work", just for receptionist to tell me "You have to remove it extremely slowly, otherwise kt won't work". Annoying to not be told that when I checked in! And I was also not told the hours for breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Neil, Greensburg

Liked: Staff & service
Disliked: Property conditions & facilities
Basically a transient worker hotel Old, dated, very limited breakfast Staff was super nice Old stained furniture If you are picky, this may not be the best option for you
Stayed 1 night in Jun 2024

10/10 Excellent

Corey, West bend

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Dorene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was closed again. And the halls were warm and not clean. Seemed shortstaffed
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
It was a nice stay. A little on the small size with the rooms and building itself.
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet few shady people walking around motel but was nice stay
Stayed 1 night in Jun 2024

4/10 Poor

Dustin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Oralia

Liked: Cleanliness, staff & service, room comfort
Room could be cleaner & better comforter & pillows.
Stayed 1 night in May 2024

8/10 Good

KANJANA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024

8/10 Good

Meghan

Stayed 1 night in Apr 2024

8/10 Good

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm lighting and good beds and bedding
Stayed 1 night in May 2024

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Meghan

Disliked: Cleanliness, amenities, property conditions & facilities
I booked my stay for a self-care weekend, spent extra to get a room with a jacuzzi tub. Went to take a bath in the jacuzzi on the 2nd night and disgusting brown/black/yellow things were blown out and floating in the water. I told the person at check out and got no response. Very disappointed considering the extra money that was spent wasn’t even able to be used. Carpets are bunching up weirdly. Bed was comfortable, good amount of hot water, refrigerator/freezer nice and cold.
Stayed 2 nights in Apr 2024

6/10 Okay

Marissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the workers are rude and complain too much
Stayed 7 nights in Apr 2024