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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Indoor pool
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Milwaukee West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1001)
The price is $84
per night
$99 total
includes taxes & fees
May 21 - May 22
Comfort Suites Milwaukee West

About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1247 reviews
Rating 8 - Good. 281 out of 1247 reviews
Rating 6 - Okay. 208 out of 1247 reviews
Rating 4 - Poor. 129 out of 1247 reviews
Rating 2 - Terrible. 126 out of 1247 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went in for valentines day stay, amazing!
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The accommodations pleasant and comfortable. The only complaint I have is that the pillows were very uncomfortable, even though they were squishy, they were too high/thick. Thank you for a nice stay. Oh, also, there were only 2 handicap parking spots that I could see, at least 4 would be better.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Costumer service was great was able to switch my room quickly and without a problem.
Stayed 2 nights in Dec 2024

4/10 Poor

Amber

Traveled with family
Disliked: Amenities, property conditions & facilities
There's no microwave or refrigerator in room
Stayed 1 night in Jan 2025

10/10 Excellent

lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, good room size and comfortable bed for the price. Reception staff were very helpful and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Rochelle

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Was close to attractions we wanted to be at. Very noisy, breakfast unavailable
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for my meetings.
Stayed 1 night in Jan 2025

2/10 Terrible

Jasania

Disliked: Staff & service

Poor customer service

Wasn’t able to check in wasn’t aware my card wasn’t accepted I was told I needed major credit card for stay. Receptionist was not nice and was very rude. Definitely wouldn’t come back even if I had a credit card
Stayed 1 night in Jan 2025

10/10 Excellent

Mona

Stayed 1 night in Jan 2025

10/10 Excellent

vlad

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Olicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great someone always available expect one employee. Overall love it there very nice hotel and people. They definitely ensure comfort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Stayed 3 nights in Jan 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish I know before hand that the restaurant was closed due to renovations. It was a clean, quiet property. Would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was clean. The furniture was a bit outdated. Our biggest complaint was the ventilation system in the room. The heat vent and return air vents were extremely dusty (which we wiped down), and after cleaning we were able to see that the air filters were plugged to the point that you couldn’t even see that there were pleats in the filters. Routine maintenance would be beneficial to those that suffer from allergies.
Stayed 3 nights in Jan 2025

6/10 Okay

Nick

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice but unfortunately the restaurant was closed and so was the pool and the hot tub so that was kind of disappointing
Stayed 2 nights in Jan 2025

8/10 Good

Jodie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't pay attention and didn't realize if you want a fridge then you must request a room with one. Otherwise everything was fine.
Stayed 8 nights in Jan 2025

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is lazy. No frig. Disabled room has no sheets. Do not stay here
Stayed 1 night in Nov 2024

4/10 Poor

eric

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Would not run my card, that I had paid for the room for, to secure the 20$ incidental fee. Wouldn't even try. I finally got someone else to do it. When I got to my room the need had the wrong sheets on it and no refrigerator in a disabled accessable room. When I called down to find actual sheets they eventually sent someone up with a blanket to use instead because they couldn't find a fitted king size sheet. Or even a pillow top that would fit! I then asked if I could have an extra towel or 2 because walk in showers are kinda like that. And she said I had to come down and get them. She was just chilling at the desk in her phone. Do not stay at this place
Stayed 1 night in Jan 2025

2/10 Terrible

Deundre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Vickilynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, affordable suite!
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Jan 2025

6/10 Okay

Tamika

Traveled with group
Liked: Cleanliness, staff & service
The property is nice and clean. The rooms have a nice setup. Staff was good. It was unfortunate though because the restaurant isn’t open, the pool was closed. There are no microwaves in the rooms. And refrigerators are in some rooms but not all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025