Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby lounge
Lobby
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 488 out of 1206 reviews
Rating 8 - Good. 274 out of 1206 reviews
Rating 6 - Okay. 202 out of 1206 reviews
Rating 4 - Poor. 121 out of 1206 reviews
Rating 2 - Terrible. 121 out of 1206 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Paulo

Business traveler
Very slow check in service... Room heat did not work properly. Not enough blankets.
Stayed 1 night in Dec 2024

6/10 Okay

Jorge

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

roger, madison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were closed for renovation. Area around the hotel is primarily health care facilities. Overall it is a good place to stay.
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
N/A
Stayed 2 nights in Dec 2024

2/10 Terrible

Marek

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was falling apart. Smelled like fecal sewage emulating from the bathroom that literally burned my nostrils throughout the night I couldn’t stay in that room. The ceiling was falling apart. I’m immunocompromised and I want to go get 3 flu shots after staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderfully kind and helpful. They expressed appreciation for having us has guests.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mz.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Demetris

Traveled with group
Liked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk crew was very helpful and answered questions to the best of their ability. My stay was 7 days and the team eas very accomodating to areange for a room fridge. I was disappointed to learn the hot tub was out of service.
Stayed 7 nights in Dec 2024

6/10 Okay

Stefanie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
No frills but comfortable beds
Simple stay for work. Nothing fancy, jacuzzi has been out of order. Bar is closed on mondays. Hotel is next to a fire house so expect the unexpected. I like to stay there because its close to my job site and I find the beds truly comfortable. I get a good night sleep and it feels safe enough.
Stayed 3 nights in Nov 2024

8/10 Good

Saengkeo

Stayed 1 night in Nov 2024

2/10 Terrible

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub closed. Pool was disgusting cloudy water. Bed sheets had stains and crumbs in it.
Stayed 1 night in Dec 2024

8/10 Good

Daina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good this time
I stay here monthly and usually great review. This time front desk not as friendly, bar and restaurant closed due to lack of staffing (but nothing on website saying so), and not much for drinks or snacks in their little shop. Disappointing stay this time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

2/10 Terrible

Kenia

Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet stay.
Hotel was quiet.
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Just stayed here before my kid shipped out for the military. Likely would not stay here again. Cover on the bed had stains, sheet was torn, furniture was stained. Beds were comfortable though. It was inexpensive and served its purpose as the military folks stayed here too and I got more time with my kid.
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very friendly and informational
Stayed 2 nights in Nov 2024

10/10 Excellent

Terresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, the staff has been very friendly and easy to deal with. I like that they are pet friendly and responsive to requests. It would be nice if there were microwaves in the rooms, but I understand that they are concerned about fire safety should a guest forget and try to microwave something metal. I'd definitely stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Night of no sleep
Hotel had a bus of younger guest, lots of door slamming and loud talking the entire night so hardly got any sleep, finally went and took a nap in my car in the parking lot. Thin walls, could hear people in rooms around me talking. Bathroom could use a refresher
Stayed 1 night in Nov 2024

8/10 Good

Frances

Traveled with family
Liked: Amenities
Older hotel but very clean friendly staff.
Stayed 1 night in Nov 2024