Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Indoor pool
Lobby
Lobby lounge
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 491 out of 1224 reviews
Rating 8 - Good. 277 out of 1224 reviews
Rating 6 - Okay. 207 out of 1224 reviews
Rating 4 - Poor. 126 out of 1224 reviews
Rating 2 - Terrible. 123 out of 1224 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Johnnetta

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel needs a little updating. The building was very nice. The furniture in the building was old and scratched up. The pool was colder than the water from Titanic. the hot pool was closed down.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll Recommend.
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
-
Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for visiting our Marquette student! Would not hesitate to book again!
Stayed 1 night in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful!!
Stayed 3 nights in Jan 2025

4/10 Poor

Amanda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abdullaziz

Stayed 1 night in Jan 2025

4/10 Poor

Demetris

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
The first room that we were put in was dirty, hadnt been vacuumed, trash had not been removed, there were dirty towels in the bathroom, and the carpet was wet. There were also clothes in the cabinet.
Stayed 2 nights in Jan 2025

8/10 Good

Shacques

Stayed 3 nights in Jan 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean. Quiet. Basic. Friendly, helpful staff. Bar, pool and restaurant were not open during the week I was there so check ahead if that matters to you.
Stayed 6 nights in Dec 2024

2/10 Terrible

Paul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I picked this hotel because it had a pool and breakfast. Neither were available during my stay. Staff couldn't care less. I will not be staying there again.
Stayed 1 night in Jan 2025

10/10 Excellent

KYRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
This hotel offered great value for the money. The king suite was outstanding; we loved the separate living and sleeping spaces. My husband is something of an insomniac, and he could stay up and watch tv all night in the living room and not disturb me at all in the bedroom. We were there to visit my husband's two teenage children over the holidays and we could also comfortably entertain them in the living room for pizza, gift exchange and board games. All this and we paid less than we would have for a standard room at other comparable hotels in the area. It was conveniently located a short drive from many shopping and dining options. Front desk staff was very friendly and helpful, and the little market in the lobby was a convenient amenity. We have a new go-to when visiting the kiddos. The only downside was that we wanted to try out the onsite restaurant but it had REALLY limited hours. Maybe next time.
Stayed 4 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

8/10 Good

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made this experience so smooth and amazing. Miss Stephanie greeted me with a warm smile and guided me on the best way to extend my stay and was so extremely nice. Miss Mary was extremely sweet while being trained by Stephanie while they updated my stay and Miss Flo was an absolute angel on my last night who saved me during a mini crisis with a large dog! please update the signage regarding large dogs for those who have a fear of them :) I would choose to come back to this hotel over and over just to interact with them! excellent care, excellent staff!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kellie

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Mable

Stayed 3 nights in Dec 2024

10/10 Excellent

Consuella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bringing in a new year!!!
The hotel was beautiful and very clean. Because it was the holidays some of the services were not available but that was okay. They allowed me and my family to use part of the lounge area to bring in food and drinks. Because that was a charge for the conference room and we did not plan ahead for that, so we kind of sat on in front of bar made a little buffet and talked and laughed and congregated with each other! We clean the area that we use leaving it the way that we found it! Because just what you do when you raise right! LOL this hotel is five stars for me it checked off every thing on our list they were very hospitable great customer service the bartender which I forgot his name he was awesome he conjured up some really good drinks for us we paid we just had a really good time! Thank you
Stayed 1 night in Dec 2024

6/10 Okay

Gernettia

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Julie, Stevens Point

Stayed 1 night in Dec 2024

8/10 Good

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024