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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Indoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby lounge
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Children's Hospital of Wisconsin
    ‪16 min walk‬
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Froedtert Hospital
    ‪4 min drive‬
  • Milwaukee, WI (MWC-Lawrence J. Timmerman)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Pet friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1005)
The price is $98
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$114 total
includes taxes & fees
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About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 476 out of 1174 reviews
Rating 8 - Good. 271 out of 1174 reviews
Rating 6 - Okay. 198 out of 1174 reviews
Rating 4 - Poor. 115 out of 1174 reviews
Rating 2 - Terrible. 114 out of 1174 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Okay but facility more than met our minimal needs
Stayed 2 nights in Nov 2024

10/10 Excellent

Shiann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pretty basic place. No frills. I had a king suite and there was no microwave or fridge. The interior design was very bland. The shower had no shelving space to put items such as soap, razors, containers. There were stains on the curtains and on the wall. The TV system was overcomplicated and outdated.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shiann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Anne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was rundown and dirty.
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

MARY, North Yarmouth

Stayed 3 nights in Oct 2024

2/10 Terrible

Brent

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Property was dirty, dark, and poorly maintained. Linens were missing from the bed and those that were there were stained and threadbare. Breakfast was not included but you could pay for it separate. We did and it was awful.
Stayed 1 night in Oct 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
My coffee maker didn't work my telephone didn't work three of the lights in the place didn't work. The curtains were missing hooks on both sides. The tables underneath were filthy under the glass. I didn't get room service unless I asked for it.
Stayed 2 nights in Nov 2024

8/10 Good

Laurie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Walking in the place looks great very clean and fresh. Rooms not so great when arrived at our room had a hard time getting In with key when we got in we found the inside door handle on the floor. Deadbolt didn’t work called front desk said they would have someone up in am. Ok cool we just needed to sleep a couple of hours since we needed to be at hospital in a couple of hours. After 12 hours at hospital get back door still wasn’t fixed talked to another girl said she would send someone up well that never happened told a third person when checking out about and they didn’t seem concerned. The pool was a grayish color water and hot tub was not working boarded up.
Stayed 2 nights in Oct 2024

2/10 Terrible

Miguel Angel

Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Suggestion: provide a more complete description of how to operate the TV. Appreciated: good breakfast option
Stayed 3 nights in Oct 2024

10/10 Excellent

KENESHA Z

Stayed 1 night in Sep 2024

4/10 Poor

Clearrissia

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was broken was nothing listed on site when booking wasn’t even told at check in manager was rude and wouldn’t allow us to check out and be refunded even tho hotels.com was more than happy to make our request. Holes in the ceiling mold and wood boarded up the hot tub was an accident waiting to happy! So displeased and what a waste of money for our family. We tried to stay for one night and it was miserable so we left lost money and are so upset
Stayed 2 nights in Oct 2024

8/10 Good

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
It is now two weeks and they still have not removed the room security deposit. When I call they tell me that a manger needs to reverse it. Why does it have to be manually reversed? It should just drop off.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, room comfort
Comfortable Room but Service Definitely Needed
The beds were very comfortable and the bathroom was spacious with good water pressure. However, the entry light needed replacing and the clock radio did not work. Room service did not do the cleaning requested and we had to ask for towels and coffee packets. Service was provided when we asked specifically for these items to be addressed. The pool area was vey disappointing. The ool water was soapy and the hot tub did not work
Stayed 4 nights in Oct 2024