Sonesta Milwaukee West Wauwatosa

3.5 star property

Choose dates to view prices

Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby lounge
Lobby
Indoor pool
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪2 min drive‬
  • American Family Field
    ‪7 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

8.2 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 519 out of 1344 reviews
Rating 8 - Good. 309 out of 1344 reviews
Rating 6 - Okay. 229 out of 1344 reviews
Rating 4 - Poor. 148 out of 1344 reviews
Rating 2 - Terrible. 139 out of 1344 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Stayed 1 night in Mar 2025

6/10 Okay

Hua

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and staff is always very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria, Egg Harbor

Traveled with partner
Liked: Cleanliness, staff & service
The Staff was helpful, but the restaurant was closed for renovations and the hot tub was closed for renovations, So the pool area was basically under construction, but useable and only for children 16 or older.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets had black stains the desk chair was soiled and dirty looking. I wanted to request a refund
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Will come again
Stayed 1 night in Mar 2025

4/10 Poor

Heidi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived and was told the restaurant was closed and hot tub was out of order. We booked this room for the pool, hot tub and convivence of a restaurant on site...sad to find out both the hot tub and restaurant wasn't available and the pool was tiny. The described on web site was misleading. disappointing on the high cost per room too
Stayed 1 night in Mar 2025

4/10 Poor

Gabrielle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs a major facelift. Although the staff are friendly and the lobby looks nice, the rooms are lacking. The drapes are ripped, the nightstand was nearly falling off the wall, there wasn't a bed skirt, the ice machines were broken, the hot tub was broken... I could go on. The hotel is in a great area and conveniently located, but don't expect much beyond that.
Stayed 1 night in Mar 2025

4/10 Poor

Cheryle

Disliked: Staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Mar 2025

8/10 Good

Larissa

Liked: Cleanliness, staff & service
The furniture meeds a upgrade.I felt like I was around furniture from the 90's that even had wood peeling off the dressers or tv stand.A bit of a eye sore. They need to offer a light morning breakfast as well to customers.I felt a bit robbed.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

Nice comfortable suite. Outdated. No USB ports. Hot tub was broken. 4th floor ice machines were broken. Out front there is a bench which is clearly outdoor furniture with missing cushions. Great for the reduced price, but could use some simple updates.
Stayed 1 night in Mar 2025

10/10 Excellent

Mai Lia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Demetris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Okay but nothing great

There are many areas of improvement needed starting with the attitude of the front desk staff. The towels were in ill repair as well.
Stayed 1 night in Mar 2025

8/10 Good

mazen Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Randy

Business traveler
Liked: Staff & service
Disliked: Amenities
The restaurant and hot tub are not working. No breakfast. The rooms were most likely updated 20 years ago then never again. The curtains had rips in them. It all just looked old and uncared for.
Stayed 1 night in Mar 2025

2/10 Terrible

Avonna

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 2 nights in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Diane

They had no breakfast and the pool and hot tub were not operating. They were remodeling and you didn't update your website. They allowed us to get out of the reservation and we got a motel on our own. I will not use your service again
Stayed 2 nights in Mar 2025

8/10 Good

RaiJanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

JAMES

Traveled with family
Couldn’t even stay, they don’t accept chime has a “real” bank had to settle for a different hotel. Sad.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub broke, restaurant closed, super noisy air duct in room
Stayed 1 night in Mar 2025