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Best Western Waukesha Grand

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Waukesha Grand

Lobby
Indoor pool
Exterior
Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Springs Water Park
    3 min drive
  • Waukesha County Expo Center
    3 min drive
  • Center Court Sports Complex
    5 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    31 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

About this property

Best Western Waukesha Grand

Pewaukee hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Waukesha Grand provides a spa tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Waukesha Grand is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Business traveler
Liked: Staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024

6/10 Okay

Michael, Erie

Stayed 2 nights in Aug 2024

8/10 Good

patti, Mt Horeb

Stayed 2 nights in Aug 2024

8/10 Good

Jasmine

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
BLACK MOLD - WARNING - BLACK MOLD
We stayed in room 306 and didn't check in until late at night. My wife and I had business in the area and by the time we checked into the hotel we were exhausted. We frequently stay at Best Westerns and were considering joining their program; However, this stay made us decide against that. We both awoke feeling as if we were suffering from extreme allergies. In the morning we were able to see the room clearly and noticed that the Air Conditioner was COVERED in MOLD which was blowing on us the entire evening. We packed up immediately and went to the front desk to discuss the issue. Nobody came to greet us after 15 minutes so we simply left. We won't be staying at a Best Western again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the nearby local airport was a surprise. comfortable and clean. Thank you.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean good size room
Stayed 1 night in Sep 2024

2/10 Terrible

Jack

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Clean room Good breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Devonna

Disliked: Cleanliness, property conditions & facilities
They need to remodel the building was just so dirty and stink smh
Stayed 1 night in Sep 2024

8/10 Good

Shane

Liked: Staff & service
Eh
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Waukesha Fairgrounds
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Staff & service, room comfort
Older hotel, showed it's wear and tear
Stayed 2 nights in Aug 2024

8/10 Good

Terry W

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was OK, but they were out of orange juice 4 days in a row. However, my room smelled of cat litter, even though I was told no cats are allowed in guest room. I found pieces of sausage and cat food and crumbs under the bed skirts. I mentioned this to the front desk, and they took 2 days to clean it. The bathroom was also dirty, with soap scum on the faucet and part of a razor under the sink. Also, the fitness center has poorly maintained machines and each day there was only one towel. I travel to Waukesha several times a year, and I will never stay at this hotel again. The assistant manager tried reaching the general manager/owner several times and said he was unreachable.
Stayed 5 nights in Aug 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Stayed 1 night in Aug 2024

6/10 Okay

Paul, Alpharetta

Traveled with family
Liked: Cleanliness, staff & service
Not bad for the price but a pretty average property overall.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was very kind, I saw the presence of several cleaning people. The room, bedding and sheets looked clean and it smell fine. I just think it’s an older building. We needed to stay a night for a concert and we succeeded. Thank you staff.
Stayed 1 night in Aug 2024

6/10 Okay

Landon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The entire floor said non smoking but everything including the room smelt like cigarette smoke.
Stayed 1 night in Aug 2024

10/10 Excellent

christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Madison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend as a place to stay unless you absolutely need to. It smells like cigarettes on the second floor and the bathroom was outdated. The Tv was the only thing the room had going for it since it was a smart tv other than that it was just kinda old and outdated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They gave me the time to solve some problems I had. They were supportive and positive. I appreciated their efforts. :)
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope, never again
Checkin was rude. Room was humid and smelled terrible. Bed uncomfortable. Pillows were trash. Workout room was a joke. "Free breakfast" was laughable. Terrible experience, and will not return there when we come back to the area.
Stayed 3 nights in Aug 2024