2/10 Terrible
Dennis
Dec 14, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I arrived to a line 5 people at 6:35 pm which is not part of the problem, the problem was that it was 7:15 pm before I was able to check in. Once checking in i was told that they didn't have the room that I had reserved and I was put into a different room. The person at the counter seemed overwhelmed and stated that he had no other help and that the previous shift had "changed things" and that was why it was taking so long. People that were ahead of me needed another room for their group that they hadn't booked and i suspect that they were given the room i reserved with the couch to accommodate multiple guests. Once i entered my room I went to take a shower and the water was cold. I went to the front desk and was told that the "H" and the "C" were backward, that however was not the case. The water would not get warm no matter where it was adjusted. The shower opens from the wrong side and gives you no alternative but to be blasted by freezing water to turn it on, this would be the case even if the hot water worked. Quite possibly the least thought out comfort killer ever. Not at all happy with the stay.
Dennis
Stayed 1 night in Dec 2024