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Best Western Plus Brookside Inn

3.0 star property

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Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Exterior
View from room
Outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
400 Valley Way, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    ‪3 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Cisco Systems Corporate Headquarters
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Brookside Inn

3-star Milpitas hotel close to Great Mall of the Bay Area
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Best Western Plus Brookside Inn provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Plus Brookside Inn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
The Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Best Western Plus Brookside Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here 3 different times and we were satisfied.
Stayed 3 nights in Jan 2025

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here this is my second time, love the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Daney

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brad, Meridian

Stayed 3 nights in Feb 2025

4/10 Poor

Cheong, San Diego

Business traveler
Odor in the room. Fire alarm goes low battery and chirp every few minutes at middle of night. Won’t stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

HongMai, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence customer service and very friendly atmosphere
Stayed 2 nights in Feb 2025

10/10 Excellent

NORMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

HongMai, Renton

Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Dillon

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

good for the night

Its clean. Bed was very comfortable. Shower valve was broken (very difficult to adjust) and water was not hot enough. I meant to inform the front desk before leaving but I forgot so in case they are reading this it's room 109 and should be fixed! I have stayed here before and will again.
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Elissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh. We won’t be back.

We have stayed at the hotel multiple times. This time it was a bit disappointing. We didn’t complain about the condition of our room although we likely won’t be back this time. Our shower had mold on the wall in many spots, it looked as though it wasn’t vacuumed, behind each piece of furniture was trash from previous stays and our sheets on both beds had lots of hair showing the bedding wasn’t changed. I e ended up checking out a day early due to a family issue but wouldn’t have stayed either way. Also the beds were very uncomfortable as well.
Stayed 3 nights in Jan 2025

6/10 Okay

Javier

Business traveler
Everything was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On days when there was not many guests we had our breakfast made to order and was excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Doris

Stayed 3 nights in Nov 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, friendly and helpful
Stayed 2 nights in Jan 2025

6/10 Okay

Babbalpreet

Business traveler
Liked: Cleanliness, staff & service
I really loved the breakfast menu they had, it was the best. One thing I found weird was that the washbasin was part of the room instead of the washroom.
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Stayed 1 night in Dec 2024

10/10 Excellent

CARMELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

HongMai, Renton

Stayed 2 nights in Nov 2024