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SureStay by Best Western Miles City

2.5 star property

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Photo gallery for SureStay by Best Western Miles City

Reception
Business center
Fitness facility
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes
Free daily full breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Parking included
  • Pet friendly
$97
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Miles City Town & Country Club
    ‪12 min walk‬
  • Wibaux Park
    ‪13 min walk‬
  • Tongue River Winery
    ‪5 min drive‬
  • Miles City, MT (MLS-Miles City Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Fairbridge Inn & Suites, Miles City

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,073 reviews
Fairbridge Inn & Suites, Miles City

About this property

SureStay by Best Western Miles City

Miles City hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and express check-in. Housekeeping is available on request.
SureStay by Best Western Miles City offers 53 accommodations with DVD players and coffee/tea makers. Accommodations offer separate dining areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, SureStay by Best Western Miles City provides a hot tub, a sauna, and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, express check-in, and express check-out. Onsite secured self parking is complimentary.

SureStay by Best Western Miles City is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 350 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

SureStay by Best Western Miles City Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 72 reviews
Rating 8 - Good. 28 out of 72 reviews
Rating 6 - Okay. 12 out of 72 reviews
Rating 4 - Poor. 8 out of 72 reviews
Rating 2 - Terrible. 8 out of 72 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff when it came to printing an itinerary page I needed. The room was good.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except a hand towel in bathroom had makeup on it.
Stayed 2 nights in May 2025

6/10 Okay

JEROME, EAGAN

Stayed 1 night in May 2025

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Excellent staff, clean and friendly
Stayed 1 night in May 2025

6/10 Okay

Ron

Traveled with family
Disliked: Cleanliness
Staff was friendly, room wasn't the cleanest....OK for a overnight stay....
Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a place you stay because you need a place to stay. It's not comfortable and the pictures are deceptive.
Stayed 1 night in May 2025

8/10 Good

Ronda

Liked: Cleanliness, staff & service, room comfort
The rooms were comfortable, not fancy, and way overpriced due to the Bucking Horse Sale being in town. However, for being on a main street, it was pretty quiet. The coffee was good.
Stayed 3 nights in May 2025

4/10 Poor

Shirly

Disliked: Cleanliness, property conditions & facilities
Breakfast was not up to best western standards
Stayed 6 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jon

Stayed 3 nights in May 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, amenities
It wasn’t convenient that the lobby/pool wasn’t really connected to the rooms, you have to go outside to access them.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bob

Was acgood night rest
Stayed 1 night in May 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miles City visit

Everything was very good. Beds are a little hard though.
Stayed 2 nights in May 2025

4/10 Poor

Debra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old with limited parking.
Stayed 1 night in May 2025

8/10 Good

melanie

Liked: Cleanliness, room comfort

Would stay again.

Staff was friendly. Room was decent.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mediocre

While the facility is clean and the staff are kind, the pool is currently under maintenance. The breakfast had zero protein options which meant we couldn't really eat there.
Stayed 2 nights in Apr 2025

6/10 Okay

Kari

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Limited parking for trailers

We stayed in a suite which was spacious. Pretty clean but there was a lot of hair in the tub. The building is an old motel not a traditional hotel. Needs repairs. The door would stick and we had a hard time opening it from the inside and outside. The hair dryer stopped working while using it. The biggest issue was limited parking. We were hauling a trailer with three 4 wheelers and didn’t feel comfortable leaving them on a side street behind the building. Now I know to look at a google street view to make sure there’s plenty of parking. The woman at the front desk was great. She understood our concerns and allowed us to park in the front lot taking up a number of spots.
Stayed 1 night in Apr 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Recommend

The shower handles were not working properly. Only scolding hot water or freezing cold water came out of shower faucet. The bed was very uncomfortable. The bedding & towels did not smell clean. The floor in the bathroom was sticky. The blow dryer was so old it didn’t blow dry all of my hair, my hair isn’t very long or thick either.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025