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Uptown Palace

4.0 star property

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Lobby sitting area
Premium bedding, down comforters, minibar, in-room safe
Reception
Suite (Duomo view) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Santa Sofia N.10, Milan, MI, 20122
  • Milano Policlinico Hospital
    ‪8 min walk‬
  • Bocconi University
    ‪10 min walk‬
  • Piazza del Duomo
    ‪11 min walk‬
  • Milan (LIN-Linate)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room Single Use

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, down comforters, minibar, in-room safe

Single Room, Accessible

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Duomo view)

Suite (Duomo view) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duomo view)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 1087 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Uptown Palace

4-star hotel in Milan Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Uptown Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jeries george

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Lurinet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was a top
Stayed 1 night in Nov 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint rooms. Helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Amelia

Stayed 4 nights in Oct 2024

10/10 Excellent

Bengo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very helpful staff. Rooms are very comfortable and the location is walking distance to major attractions, shopping and restaurants. Only eyesore and source of inconvenience is the ongoing construction of the subway in front of the property which isn't their fault. Had a wonderful and restful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

david

Liked: Cleanliness, staff & service
Very small room
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and in a great location. We found the staff to be extremely helpful, and we had a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Taras

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the main tourist areas

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were accommodating. We had the President Suite and the view was amazing!
Stayed 3 nights in Oct 2024

6/10 Okay

Valerie, Pacifica

Traveled with family
Liked: Staff & service
Alfredo was the sweetest and nice person I interacted with the entire stay. He made me feel welcomed and was willing to help me immediately. I had requested the possibility of checking in early because my flight got in so early, weeks in advance. Unfortunately, they were not able to meet that need, stating rooms weren’t ready. There were rooms available the night before so I’m not sure if it was something they weren’t willing to assist with, or just a policy issue, I even offered to pay for early check in. Either way, I made due and got ready for the day. The room was ready at 14:00, the first room didn’t have twin beds as I requested, so I went to the front desk and they were able to get me a room with twin be capabilities. The room is a bit dated, bathroom had some things that could have been taken better care of. The beds were comfortable and got a good night sleep on them. The breakfast had a decent variety and I enjoyed both mornings of that. Overall, staff were there to do a job and they did it. I wouldn’t call this a four star hotel, maybe a 3.5, it did the job and all the big sites were in walking distance. The price point didn’t match the aesthetics or customer service in my opinion.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria luisa

Stayed 1 night in Oct 2024

10/10 Excellent

Michal

Stayed 3 nights in Oct 2024

6/10 Okay

Robyn, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is nice / room had. King sized bed and shower was great but it’s really on the edge of center city - long walk to go anywhere and restaurants / bars are not nearby . Breakfast was expensive at 18Eu so didn’t get it and was not included . After begging , I did get a coffee machine . The staff was very nice . As a Final issue - the hotel charged my card twice for my 3 day stay - first as guarantee which I don’t get back for up to 30 days . I complained and hopefully credit will show up earlier .
Stayed 3 nights in Oct 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
It was amazing stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne, Keller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the Duomo di Milano and close to dining and shopping options. Very nice property with helpful, friendly staff. Parking garage close by. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great staff about 20 min walking distance to Duomo
Stayed 2 nights in Oct 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great stay! Walkable to everything 20 to 25 min at the most. Beds are excellent, stay here, don’t delay in booking!! FronTX/MX BORDER
Stayed 2 nights in Oct 2024

2/10 Terrible

Moussa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to treated the others equally, and to be more friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024