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Uptown Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Suite (Duomo view) | View from room
Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Via Santa Sofia N.10, Milan, MI, 20122
  • Milano Policlinico Hospital
    8 min walk
  • Bocconi University
    10 min walk
  • Piazza del Duomo
    11 min walk
  • Milan (LIN-Linate)
    7 min drive

Room options

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room Single Use

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, down comforters, minibar, in-room safe

Single Room, Accessible

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Duomo view)

Suite (Duomo view) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duomo view)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 1087 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Uptown Palace

4-star hotel in Milan Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Uptown Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1113 reviews" "
Rating 8 - Good. 286 out of 1113 reviews" "
Rating 6 - Okay. 96 out of 1113 reviews" "
Rating 4 - Poor. 38 out of 1113 reviews" "
Rating 2 - Terrible. 54 out of 1113 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Uptown Palace. The rooms are large and we had a great view of the Duomo. It is walking distance from the main plaza and takes about 14 mins to get there. The staff was friendly and helpful. There is a good restaurant in the hotel with a good breakfast and a nice bar as well. We got a free room upgrade as well and would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Antonette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Especially to the wonderful girl Caroline at the front desk. She was super nice and all the staff at that hotel. It was 10-15 mins walk to Duomo and so many restaurants close by. Close to public transportation as well. We will def come back and recommend this hotel. Oh, super clean rooms!
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful . Rooms were clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Junot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price great comfort
Great service from the check in to the check out. Very friendly staff, clean and comfort room. Great location.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the perfect area!
Stayed 1 night in Aug 2024

8/10 Good

FRANKLIN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding and remarkably friendly staff, nice rooms and very clean. Only wish they could provide complimentary water and improve on the food options at breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not welcoming ..if you had to ask for information they don’t even acknowledge you ..no ice available bartender an bellman made me feel like it a crime asking for a glass of ice 😆when it was HOT
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel is just okay, overall would give it 3 stars.
Hotel was chosen when we decided to go to Milan a day earlier and the AirBnb we had was not able to accept the revision to our schedule. The hotel was just 'ok.' Staff were not overly welcoming in comparison to all the properties we were at previously in Northern Italy. The entry had two steps up that had to be navigated with luggage and there was not a ramp-may be an issue for anyone that is unable to navigate steps. Shower had black dirt/mold in the various creases. Bed was comfortable, but bedding itself was light and not soft or fluffy. Toiletries were provided, Argan brand - interesting scent. Rooms had carpet throughout the entire bedroom area and hallways. Stains were present, but not alarming, just as expected with carpet. We were upgraded to a 'premium' room upon arrival which was nice and also included the breakfast buffet. Overall would give the property 3 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carshena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uptown
Great hotel Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Yamina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ayman

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Prabhjit Singh

Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Love Zurich and the hotel too
Stayed 4 nights in Jul 2024

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shops etc, nice clean and well managed Hotel near the heart of Milan
Stayed 1 night in Jul 2024

4/10 Poor

Maryam

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Our big family vacation over the summer
The hotel was not family friendly they don’t even have a ramp for the stroller The staff in the restaurant and bar was very rud The only one guy was very friendly at the front
Stayed 3 nights in Jul 2024

10/10 Excellent

Yazen, Dubai

Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Clean, comfortable and the staff is very attentive! The lounge area is a great place to get some work done with colleagues. I will definitely book again the next time I go to Milano.
Stayed 3 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is controlled by the hotel. There is some wear and tear. Restaurant was lovely. We used to love this place but ongoing road construction is too much to deal with.
Stayed 1 night in Jul 2024

2/10 Terrible

PURPLE

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is an old home still owned by the original famiky. The rooms are large but sparsely decorated. Tge plumbing is old. The aie conditioning is non existent. Only a fan was in the room. The bed was a memory foam mattress. It was firm. The stairs were very sterp. Would not recommend.
Stayed 1 night in Jul 2024

8/10 Good

Karen Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delayed and arrived between lunch and dinner, we were offered food at the bar, but there was a conference so it was packed and they offered us frozen pizza in Italy!!!
Stayed 3 nights in Jul 2024