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The Westin Palace, Milan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Palace, Milan

Garden
Lobby
Breakfast and dinner served, Regional cuisine
Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath) | Premium bedding, down comforters, minibar, in-room safe
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
  • Piazza della Repubblica
    1 min walk
  • Corso Buenos Aires
    9 min walk
  • Porta Venezia
    9 min walk
  • Milan (LIN-Linate)
    22 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Terrace

Presidential Suite, 1 Bedroom, Non Smoking, Terrace | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath) | Living room | 30-inch TV with satellite channels, pay movies

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

Deluxe Room, 1 King Bed, Non Smoking (Contemporary) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Contemporary)

Deluxe Room, 2 Twin Beds, Non Smoking (Contemporary) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking (Contemporary)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial) | Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary) | Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Living room | 30-inch TV with satellite channels, pay movies

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Pool
Spa
Pet friendly
Free WiFi
4.8 out of 5, Exceptional, (869)
The price is $405
per night
$460 total
includes taxes & fees
Dec 7 - Dec 8
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

About this property

The Westin Palace, Milan

5-star Milan hotel, connected to the convention center in Central Station
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms. Housekeeping is available on request.
The Westin Palace, Milan offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Palace, Milan features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

The Westin Palace, Milan is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.
PanEVO Restaurant - This restaurant specializes in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Terrazza PanEVO-Summer - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Lounge Bar - This cocktail bar serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 37 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PanEVO Restaurant
  • Terrazza PanEVO-Summer
  • The Lounge Bar

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 14 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 37 for children
  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 916 reviews" "
Rating 8 - Good. 259 out of 916 reviews" "
Rating 6 - Okay. 79 out of 916 reviews" "
Rating 4 - Poor. 40 out of 916 reviews" "
Rating 2 - Terrible. 32 out of 916 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good area, hotel is a little old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amerjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Westin
Stayed 3 nights in Aug 2024

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly-recommended
The hotel was good, well-located, and had the best buffet and hotel restaurant I had so far in Italy. The location was convenient because it’s pretty centric to the main city and I enjoyed my stay here a lot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, couldn’t have gotten better
Stayed 6 nights in Aug 2024

8/10 Good

Dmitri

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Tessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The upgrade was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Raiko

Stayed 2 nights in Jul 2024

2/10 Terrible

Shad Wise and Dawana

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel AC was not working in our rooms on the first floor and we had to sleep in thr heat for 3 nights. They eventually brought me a fan to sleep with and they could not move me because they were totally booked. Also, I had three rooms and house keeping neglected to clean our rooms and we had to go and get towels to shower with. The hotel was outdated with spider webs everywhere and the staff was not very helpful with anything... Really bad experience for the amount of money we paid to stay there!
Stayed 3 nights in Jul 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that I booked a King size bed, but got to beds pushed together to create a King Size. 😟 the mattress of one would ALWAYS slip. So the bed situation was very POOR. Aside from that, it was exact.
Stayed 11 nights in Jun 2024

10/10 Excellent

Laleh

Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Oluwole

Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Linford

Stayed 1 night in Jun 2024

10/10 Excellent

Nimish

Stayed 3 nights in Jun 2024

4/10 Poor

Maria

Traveled with partner
Disliked: Cleanliness, staff & service
We stayed at the Westin Palace for 5 nights and we were horrified by the low level of hygiene and cleaninless they have. When we arrived at our room, we found an open intimate gel that they put as complimentary toiletry and I tossed it in the trash can, just to find out that the cleaning service took it out of the trash can and put it as she had replace it with a new one. On the third night we ran out of shower gel and we kindly ask the reception to please send it to our room… We had to wait two days to receive shower gel even though we asked various times. Lastly, one night we ordered some food and drinks to our room, the other morning the cleaning staff left the bottles at the hallway ( i assume for someone at the hotel to pick it up and clean the space), the hallway had the bottles and plates from our room as well other rooms for two nights, and no one cleaned it. This is not a 5 star hotel and definitely should’t be advertised as one. Very dissappinted.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dawn, Greater MANCHESTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Very Close to Milan center and city touristic and fashion spots. Can go by car as The parking lot is a great hotel facility.
Stayed 2 nights in May 2024

10/10 Excellent

Susana, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not too close to the Duomo, but it was a great area to be around. super close to the train station
Stayed 6 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Carl

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westing Milan worst Experience
Staff is arrogant. I arrived at midnight after 4h drive to Milan. My booking was for the following week, they made me pay for another room and did not refund me. Ended up paying 900 GBP for 6h of sleep. The room are old, the breakfast is overpriced, and the parking is too expensive. First & last trip in this below average hotel. Thanks Westing Milan!
Stayed 1 night in May 2024

10/10 Excellent

Wessam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sevak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024