Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Smart Hotel Milano features multilingual staff, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.
Smart Hotel Milano is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Offsite parking; discounts available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
Things to do
TV in common areas
Family friendly
In-room crib
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator (50 inch wide door)
Grab bar in shower (50 inches high)
Grab bar near toilet (50 inches high)
Handrails in stairways (50 inches high)
Low-height door lock
Low-height view port in door
Raised toilet seat
Roll-in shower (50 inches wide)
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
7 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 1960
Double-glazed windows
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan
Smart Hotel Milano Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room is clean. The location is good for train travellers . But 4 stars hotel without water to the guest suggested!!!!! We’re 3 persons in the room and during our 5 day staying we always asked towels and toilet paper for the 3 one!!!
1st floor street facing room very noisy but other than that a nice clean hotel close to the station
Chris
Stayed 1 night in May 2025
4/10 Poor
angelina
Traveled with partner
May 11, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
we went there since it opened. However, it looks very badly kept. It is runned down.I asked to put an alarm for six since we had to leave for the airport and they forgot to do it. Luckily, I also put it on my phone or I could have missed my flight. It is dusty and not well kept. We will not be returning to this hotel.
I booked this hotel and never stayed here.. I was informed in my arrival that they moved me to another called HD8. No heads up about the change. Nothing offered for the inconvenience. The hotel that I was moved too, looked like a dungeon. The layout was horrible and scary because all the lights were off. Sensor light but scary. Don’t book your stay at any of these 2 hotels in Milan. My saving grace that I only stayed for 2 nights.
We had a very nice stay here. It's very close to the train, and a short walk or metro ride to everything else. The room was very clean and comfortable. Would stay here again.
Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.
Fantastic hotel minutes walk from Milan central station. Rooms are modern and clean, staff are polite and helpful.
Jing
Stayed 1 night in Apr 2025
6/10 Okay
Simon
Apr 24, 2025
Simon
Stayed 1 night in Apr 2025
6/10 Okay
Ki Fu Terry
Traveled with partner
Apr 21, 2025
Disliked: Staff & service
The design of the bathroom is really bad. The motion-detect light would automatically switch off after 2 minutes, and we constantly needed to move out of the shower area to reactivate the light. The bad design of the shower also means that water would come out of the shower and flood the bathroom towards the door. It is evident that the door is swollen due to regular soaking.
The room is also not completely soundproof. We can hear the noise of the chair moving in the adjacent rooms.
Close to central train station, metro, busses and trams. Very helpful and friendly staff. Excellent restaurant 5 minutes walk away called Su garden. Very reasonably priced and excellent food