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Smart Hotel Milano

4.0 star property

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Exterior
Lobby
Triple Room | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
$195
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Corso Buenos Aires
    ‪9 min walk‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Cathedral of Milan
    ‪5 min drive‬
  • Milan (LIN-Linate)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(38 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

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About this property

Smart Hotel Milano

4-star hotel in Central Station
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Smart Hotel Milano features multilingual staff, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Smart Hotel Milano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (50 inch wide door)
  • Grab bar in shower (50 inches high)
  • Grab bar near toilet (50 inches high)
  • Handrails in stairways (50 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (50 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 345 out of 683 reviews
Rating 8 - Good. 204 out of 683 reviews
Rating 6 - Okay. 77 out of 683 reviews
Rating 4 - Poor. 27 out of 683 reviews
Rating 2 - Terrible. 30 out of 683 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, around the corner from train station. Property is clean and the staff is really helpful.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 minutes walk from Milan Central train station. 1 minute walk to subway station. A clean newer property. Room spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Kaylynne

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super buena

Muy bien todo
Stayed 6 nights in May 2025

4/10 Poor

Tamara

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room is clean. The location is good for train travellers . But 4 stars hotel without water to the guest suggested!!!!! We’re 3 persons in the room and during our 5 day staying we always asked towels and toilet paper for the 3 one!!!
Stayed 5 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
1st floor street facing room very noisy but other than that a nice clean hotel close to the station
Stayed 1 night in May 2025

4/10 Poor

angelina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
we went there since it opened. However, it looks very badly kept. It is runned down.I asked to put an alarm for six since we had to leave for the airport and they forgot to do it. Luckily, I also put it on my phone or I could have missed my flight. It is dusty and not well kept. We will not be returning to this hotel.
Stayed 3 nights in May 2025

8/10 Good

Polina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

emperatriz

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel and never stayed here.. I was informed in my arrival that they moved me to another called HD8. No heads up about the change. Nothing offered for the inconvenience. The hotel that I was moved too, looked like a dungeon. The layout was horrible and scary because all the lights were off. Sensor light but scary. Don’t book your stay at any of these 2 hotels in Milan. My saving grace that I only stayed for 2 nights.
Stayed 3 nights in May 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We had a very nice stay here. It's very close to the train, and a short walk or metro ride to everything else. The room was very clean and comfortable. Would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariam, Yerevan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short trip. 1 min from Central station and Metro.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandhya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended hotel close from the train station. A must in Milan!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a/c for Americans! But no ice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing, Templestowe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel minutes walk from Milan central station. Rooms are modern and clean, staff are polite and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Stayed 1 night in Apr 2025

6/10 Okay

Ki Fu Terry

Traveled with partner
Disliked: Staff & service
The design of the bathroom is really bad. The motion-detect light would automatically switch off after 2 minutes, and we constantly needed to move out of the shower area to reactivate the light. The bad design of the shower also means that water would come out of the shower and flood the bathroom towards the door. It is evident that the door is swollen due to regular soaking. The room is also not completely soundproof. We can hear the noise of the chair moving in the adjacent rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to central station as well as metro to get around Milan. Area at night was quiet and felt safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the train. The breakfast downstairs was amazing! The staff were very kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central train station, metro, busses and trams. Very helpful and friendly staff. Excellent restaurant 5 minutes walk away called Su garden. Very reasonably priced and excellent food
Stayed 3 nights in Apr 2025

4/10 Poor

Kaspermama

Stayed 2 nights in Apr 2025