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Heart Hotel Milano

4.0 star property

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Photo gallery for Heart Hotel Milano

Front of property
1 bedroom, down comforters, minibar, in-room safe
View from property
Triple Room | 1 bedroom, down comforters, minibar, in-room safe
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Piazzale Principessa Clotilde 10, Milan, MI, 20121
  • Teatro alla Scala
    ‪19 min walk‬
  • Piazza del Duomo
    ‪4 min drive‬
  • Cathedral of Milan
    ‪4 min drive‬
  • Milan (LIN-Linate)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use, Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use, Balcony

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room, 1 Double Bed, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, down comforters, minibar, in-room safe

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room With Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room With Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room With Balcony

1 bedroom, down comforters, minibar, in-room safe

Triple Room With Balcony

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room

1 bedroom, down comforters, minibar, in-room safe

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

ibis Milano Centro

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1200)
$280 nightly
The price is $280 total
includes taxes & fees
ibis Milano Centro

About this property

Heart Hotel Milano

4-star hotel in Porta Nuova
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a convenience store, and a TV in a common area are onsite. Change of towels is available on request.
Heart Hotel Milano offers 52 accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Heart Hotel Milano features multilingual staff, concierge services, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Milan hotel also offers laundry facilities, a convenience store, and a front-desk safe.

Heart Hotel Milano is a smoke-free property.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 10 per day (2297 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A1BRZRM2TI, 015146-ALB-00215

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Heart Hotel Milano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 241 out of 960 reviews
Rating 8 - Good. 426 out of 960 reviews
Rating 6 - Okay. 203 out of 960 reviews
Rating 4 - Poor. 59 out of 960 reviews
Rating 2 - Terrible. 31 out of 960 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well can I say. We’ve been back a week from this hotel after booking it for my wife’s birthday and our anniversary. The staff at the hotel in particular Anna and lorenzo had clear communications with me from the off. On arrival the check in very smooth everything explained. As we got the room the room was well presented with balloons chocolates roses and bubbles. When we return I will definitely be booking this hotel again
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sindre

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for getting into the centre easily, not too far from a metro station or a 30 minute walk to most places.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Nov 2024

4/10 Poor

Carter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 minutes walk to the metro that takes you towards duomo. 15 mins walk to the Centre. Room was so small & dark. As soon as we walked in it was super warm and it had a very interesting smell which did not smell good at all. Bathroom was small and it had rust all over the tiles. Bed was big but it was not comfortable, only gave us 2 pillows which were comfortable and it was flat. Housekeeper didn’t even take our trash when they came in.
Stayed 2 nights in Nov 2024

8/10 Good

Marie-lois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. About a 20 /30 minute walk from the centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Chrischerly

Liked: Property conditions & facilities
Great!
Stayed 5 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern, clean. Just be mindful it's nearby a hospital and on a quite trafficked road, so you may hear ambulances at night and cars & trams from early morning!
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Oluwatobi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Zhanna

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Dark corridors

Public area and corridors are not comfortable, dark and corridors maintenance equipment parked on the way. Corridors are not extra narrow; and wraps around to get to the room.
Stayed 2 nights in Aug 2024

6/10 Okay

taimur

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Room layout was the weirdest. Shower was separate from toilet and had a curtain in front of it which was so uncomfortable. No Parking on the premises. I had to drive around few blocks for an overnight parking which wasn't cheap either. For the nightly rate i paid, i think its not worth for this type of accommodation, i would recommended a different place.
Stayed 2 nights in Jul 2024

10/10 Excellent

kholoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregory, Culver City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was modern, quiet and clean. Staff was very friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Stivi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected. Creepy looking hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Tumas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Anna-Laura

Liked: Cleanliness
Room smelt damp and was cold
Stayed 2 nights in May 2024

10/10 Excellent

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!
Stayed 2 nights in May 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
We came for a night to watch AC Milan and stayed here. Receptionist that checked us in was very friendly and gave us our room 2 hours before official check-in. Hotel and room were clean and tidy, shower and toilet were immaculate, the former worked well also. Very convenient for travelling as it was a few mins walk away from the metro line. Would definitely stay again if I visited Milan or went to the San Siro again
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Stayed 5 nights in Mar 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed a good breakfast. I like in the morning to go down from room an dhave at least egs or pancakes. This is the only reason from my 4 stars. Oh , and missing closet in the room. Overall bathroom and toilet were excellent. The hotel is very very clean .
Stayed 4 nights in Dec 2023