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Best Western Palace Inn & Suites

2.5 star property

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Photo gallery for Best Western Palace Inn & Suites

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
915 Lamesa Highway, Big Spring, TX, 79720
  • Heritage Museum of Big Spring
    ‪2 min drive‬
  • Big Spring State Park
    ‪5 min drive‬
  • Hangar 25 Air Museum
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1005)
The price is $111
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$126 total
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About this property

Best Western Palace Inn & Suites

Big Spring hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Big Spring hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Best Western Palace Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Palace Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Restaurants on site

  • Mon-Thu. Social Hour

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Palace Big Spring
BEST WESTERN Palace Inn
BEST WESTERN Palace Inn Big Spring
Best Western Palace Hotel Big Spring
Best Western Palace Inn And Suites
Best & Suites Big Spring
Best Western Palace Inn & Suites Hotel
Best Western Palace Inn & Suites Big Spring
Best Western Palace Inn & Suites Hotel Big Spring

Best Western Palace Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 149 out of 343 reviews
Rating 8 - Good. 96 out of 343 reviews
Rating 6 - Okay. 48 out of 343 reviews
Rating 4 - Poor. 30 out of 343 reviews
Rating 2 - Terrible. 20 out of 343 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Dec 2024

8/10 Good

Robert But Hung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are super friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROSE, ARLINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed after a long day
A last minute decision. Comfortable, quiet room, with a very comfortable bed. Breakfast was nice with eggs, bacon, sausage, waffles, fruit, tea, coffee, juices, breads. Checkin was quick and efficient, checkout was the same.
Stayed 1 night in Dec 2024

8/10 Good

Philip

Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice property, but needs work.
The rooms are nicely appointed, very spacious, and clean. However, there's an obvious ongoing maintenance issue here. The elevators were broken on check-in, which made for a tough climb with all my luggage to the 3rd floor. The toilet was running in my bathroom, and while they offered to move me to a new room (thank you), I felt no indication that they planned to fix it. The hot tub was not working and the water was not clean—smelled strongly of mildew. The pool is ice-cold, so I would think they would at least try to clean the hot tub. Breakfast was a bit sad. No coffee creamer, coffee pretty gross from a Nescafe machine, extremely basic food options, rotten fruit. The waffle iron was on and they provided syrup, but no waffle batter. Why was it even there? The pillows were some of the most miserable I've ever encountered—large, square, lumpy, and hard like stiff sofa cushions. Also, there was no blanket, and even with the A/C off, I was cold, forcing me to run the heat. Between that and the running toilet (whihc I tried to fix myself), I felt so wasteful. This seems like it's not a staff issue, but a management issue. (I'm giving it three stars for the comfortable and clean room.)
Stayed 1 night in Nov 2024

6/10 Okay

Philip

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator not working, so seniors had to haul luggage upstairs and down. Hot tub not sufficiently warm and jets not working. Breakfast mediocre, especially since no waffle mix for iron. Desk clerk was apologetic and helpful with elevator issue. Room was clean and satisfactory
Stayed 1 night in Nov 2024

10/10 Excellent

Reed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice front desk employees. I stay here quite often and never have issues
Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Breakfast Disaster
Room was okay, although WiFi was weak at my room. The breakfast was a disaster. The food was cold; there was no hot water for tea (the coffee machine was also broken), the waffle batter wasn't readily available, and the waffle syrup ran out. Except for breakfast, the stay was okay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joseph, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
All was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda, Sinton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous
Stayed 1 night in Nov 2024

8/10 Good

Gu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Stayed 1 night in Sep 2024

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Blas R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a handicapped room. We got a bath with a tub. The phone in the room did not work, so I had to use my cell phone to call the hotel. The front desk said that the room was a handicapped room since there were hand holds. My husband can't step across the tub to take his shower. I asked for a room with a bath we could use. After some difficulty, finally they gave us a roll-in shower. The front desk said you have to ask for a roll-in shower specifically to not have a tub. Just FYI.
Stayed 1 night in Sep 2024