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Z Ocean Hotel, Classico a Sonesta Collection

4.0 star property

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Photo gallery for Z Ocean Hotel, Classico a Sonesta Collection

Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
2 bars/lounges, poolside bar
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
1437 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪3 min walk‬
  • Lincoln Road Mall
    ‪19 min walk‬
  • Port of Miami
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, City View (South Beach)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, City View (South Beach)

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Lanai, Pool View

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, Pool View

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Spa)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Roof Top Terrace)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View (Roof Top Terrace)

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) | Room amenity

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

  • 600 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (South Beach)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (South Beach)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (South Beach)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed (South Beach)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Z Ocean Hotel, Classico a Sonesta Collection

4-star hotel in South Beach
At Z Ocean Hotel, Classico a Sonesta Collection, hit the nearby beach, dine onsite at Front Porch Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges.
Z Ocean Hotel, Classico a Sonesta Collection offers 43 accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Z Ocean Hotel, Classico a Sonesta Collection like an outdoor pool, complimentary bicycles, and a 24-hour fitness center.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a hot tub and a terrace. Onsite parking is available (surcharge).

Z Ocean Hotel, Classico a Sonesta Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Front Porch Cafe - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Z Ocean Hotel, Classico a Sonesta Collection is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

English, French, German, Italian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 19 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Front Porch Cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Z
Hotel Z Ocean
Ocean Z
Ocean Z Hotel
Z Hotel
Z Ocean
Z Ocean Hotel
Z Ocean Hotel South Beach
Z Ocean South Beach
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
Vincci South Beach
Miami Beach Crowne Plaza
Vincci South Beach
Crowne Plaza South Beach Z Ocean Hotel
Crowne Plaza Z Ocean Hotel
Crowne Plaza South Beach Z Ocean
Z Ocean Hotel
Z Ocean South Beach
Z Ocean
Hotel Z Ocean Hotel South Beach Miami Beach
Miami Beach Z Ocean Hotel South Beach Hotel
Hotel Z Ocean Hotel South Beach
Z Ocean Hotel South Beach Miami Beach
Crowne Plaza South Beach Z Ocean Hotel
Z Ocean Hotel South Beach

Z Ocean Hotel, Classico a Sonesta Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 105 out of 265 reviews
Rating 8 - Good. 46 out of 265 reviews
Rating 6 - Okay. 48 out of 265 reviews
Rating 4 - Poor. 30 out of 265 reviews
Rating 2 - Terrible. 36 out of 265 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great if you have a nice car and like to keep it up front this is not the hotel
Stayed 1 night in Mar 2025

8/10 Good

Teshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the front desk staff… Bald head light skin guy was humorous. Sevre was very helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

Asya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a nightmare! I will never stay here or recommend it to anyone. I was checked into a very dirty room, inside and out. They switched my room due to the inconvenience, but the nightmare continued. The door to the patio kept getting stuck, stained sheets, people with congregate outside my door to have conversations, they left a very loud fan in the hallway in front of my room to keep the floor dry leading to the pool area, lastly there was a hole in the hot tub (which was a like warm soaking tub, no jets can be used). When I went to discuss with the hotel personnel, he was not helpful, tried to compete with me on who hadn’t had a vacation the longest and did nothing about the problems and refused to switch me to another room beans he said the hotel was full. I later found out upon checkout that he was lying and additional rooms were available. This place felt very unsafe. Housekeeping would just walk into your room without knocking, multiple times a day. Hotel has a dank order to it. Overall NIGHTMARE! The best thing about this place is that it’s walkable to the beach, shops and restaurants…. so u can stay away from it most of the day. Do not book at this place unless you’re ok with living in the slums and poor customer service. You have been warned
Stayed 3 nights in Mar 2025

10/10 Excellent

shota

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Decadent property
Stayed 2 nights in Feb 2025

8/10 Good

JOHN ANDREWS

Stayed 2 nights in Mar 2025

2/10 Terrible

Brianna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK! Mold in room, dirty towels, broken items, hair in the drain, nothing is as promised or looks online, WiFi doesn’t work either. $45 to park and a $45 resort fee that should include waters and champagne only one water was provided. Staff knocking on the door before check out asking when you will leave, the list doesn’t end! Not worth any $$.

4/10 Poor

Kim

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and room, decent property, no wifi

This is a hard review to write. The hotel's location is fabulous. Literally steps from the beach and the art deco district and all the nightlife and shopping. But there is a reason it's less expensive than all the other options, most of which I expected. It's an older property and has all the drawbacks of an older property...slightly aging look, etc. But the room was great. Large king bed, spacious, kitchenette, huge balcony, etc. If you are looking for a comfortable place to stay and will be out and about most the time, definitely stay here. I was there for a conference, unfortunately, and the Internet never worked during my entire visit. It was on, off, off, on for a minute, off. I probably rebooted my computer 750 times that week. To be fair, the hotel refunded my daily resort fee, but I would have rather paid it and had Internet instead of having to run across the street to Starbucks constantly. The pool is fine, but there is no pool bar (if you are looking for that kind of thing). The customer service....the woman at the front desk is LOVELY! She learns your name and goes out of her way to help. You can tell she loves working in hospitality. The night time front desk guy was kind of a jerk and suprisingly rude. Probably not an issue for most, but just a note as to why I marked customer service down a notch. If I called down during the day, she always answered. When I called at night about the Internet, it would literally ring for 30 minutes before he picked u
Stayed 5 nights in Feb 2025

6/10 Okay

Khristian

Stayed 1 night in Feb 2025

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was old and outdated especially for the price. Scuff marks and holes all over the walls. Tile was old and grout was dirty. The corners were dirty. Drawer had handle falling off which I put back on. It was advertized as personal spa on the balcony. Which really was a bath tub since jets are not allowed.On the positive side the staff was nice and location was awesome Thr room was large and balcony too. It overlooked the busy street.
Stayed 1 night in Feb 2025

2/10 Terrible

Chaz

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaenikka, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting this property pre-cruise and we had a phenomenal time! Love the dual level balcony experience and views.
Stayed 1 night in Nov 2024

6/10 Okay

israel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Doug

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I liked the location. Our room was nice and clean. The common areas of the facility were terrible. I was embarrassed to bring my girlfriend there. The hallways were dirty and dilapidated. The door to our room would not lock. The door to our room is delaminating at the bottom. The door itself along with the lock assembly need attention badly. The elevators didn't work.
Stayed 3 nights in Feb 2025

6/10 Okay

David

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room itself is fine, but the property is not going to impress you. Pool is adequate, location is great, but the restaurant/lobby/hallways etc. are in need of an upgrade. There is someone stationed in the elevator as one of them didn't work and the other is barely works. You need to knock on the closed doo on the upper floors or phone down to have the elevator come up to get you. It was nice to have beach chairs reserved for us, but the beach towels could have have been better and more of them. For the money this place was less than mid, but the location is key and again the room itself was fine.
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Fantastic experience. An exceptionally nice remodeled hotel. Excellent customer service at the desk. Walking distance to dining, shops and the beach. Only downside was that I booked a room with a hot tub - but the hot tub didnt work. This was my only reason for three stars.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2025

2/10 Terrible

Ashutosh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Zocean is no way a 4 star property. In a suite, they do not have a sofa bed, but they have two bathroom! Service at the reception only does check-in and check-out. When I raised the point about sofa bed, they stated that if we have a rolling bed we will put it. I had to call Expedia to get addressed. Their internal door to the balcony on 2nd floor would not lock. Why do not they say that the property is under renovation on 2nd floor. I will never go to Zocean again. Overall bad experience
Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great room was clean. Restaurant downstairs food was good.
Stayed 4 nights in Jan 2025