The Palms Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from room
Bar (on property)
On the beach, beach cabanas, sun loungers, beach umbrellas
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    2 min walk
  • Miami Beach Boardwalk
    6 min walk
  • Collins Avenue Shopping Area
    15 min walk
  • Miami, FL (MIA-Miami Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 390 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

  • 790 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

  • 490 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed with City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Palms Hotel & Spa

Hotel in South Beach
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa like an outdoor pool and a fitness center.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is available for a surcharge. This beach hotel also offers a steam room, a garden, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Palms Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Essensia Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1118 out of 1635 reviews" "
Rating 8 - Good. 329 out of 1635 reviews" "
Rating 6 - Okay. 77 out of 1635 reviews" "
Rating 4 - Poor. 54 out of 1635 reviews" "
Rating 2 - Terrible. 57 out of 1635 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vytautas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Nice hidden gem, but it lacks a bit of maintenance.
Stayed 5 nights in Sep 2024

2/10 Terrible

Freshta

Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Long wait for lifts. One lift out of action for 3 days and staff using lifts including moving machinery at peak times.
Stayed 3 nights in Sep 2024

8/10 Good

Irma Tabanny, Eagle Pass

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Elvira

Stayed 4 nights in Aug 2024

8/10 Good

Parveen

Traveled with partner
Liked: Cleanliness, amenities
Excellent location service was good staff went above and beyond, only thing stopping from a 5 star was that there were sign's of wear and tear particularly in the lobby area and a lift not functioning properly, but don’t let that stop you it was really a nice hotel woth an excellent private beach free towels
Stayed 2 nights in Sep 2024

4/10 Poor

Sonia

Traveled with partner
Disliked: Staff & service
Check-in was terrible. Waited 3.5 hours for a room after being notified before noon our room was ready for check-in. Male at guest service was condescending after expressing dissatisfaction. Room was dirty and blue tape on windows, pool looked like a motel pool very dirty ground and beach was extremely bad, location had very strong waves that threw one out of the water. This was not the case at other locations. We paid 16.25 for two coffees. Front desk personnel looked miserable. We decided not to spend any money at the hotel due to our experience with the male in a beige suit and his lack of customer service. Will never return to this property. If you have children please stay away from the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Leneice

Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would totally came back to the hotel for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Justino

Me gusta su ubicacion y su personal muy amable
Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & calm step on our way back to home : Very friendly staff & customer service at the top ! However, In the balance there was just one problem It's to say the protection matress of our king size bed was an awful nightmare for the 1st night it was impossible to stay & have a good sleep . In such an hotel at this level of comfort it needs to put off the protections wich could be compared as the ones in hospital beds ;((
Stayed 2 nights in Sep 2024

10/10 Excellent

dVon, Freeport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in and out! Wonderful staff catering to our needs! Food and spa was amazing!! I would recommend and I would definitely come back!
Stayed 2 nights in Sep 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhahit Sandoval

Traveled with family and small children
Liked: Amenities
The Palms Hotel and Spa was a great place for me and my family to stay. The location by the beach was superb! Also the pool onsite was so much fun for all of us to enjoy!
Stayed 5 nights in Sep 2024

10/10 Excellent

shai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, clean and beautiful, pool, beach, facilities all top notch, had a wonderful experience, can't wait to go back
Stayed 3 nights in Sep 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are hospitable in every area. The only complaint I have is the room was advertised as a partial ocean view, which I paid extra for, but what I got was a view of the hotel rooftops and palm trees from a window in the room (no balcony). If you focus on the leaves of the palm trees you can barely see some blue behind them in the distance, which I assume was ocean and not sky, but it certainly could not be remotely considered as a partial ocean view. When I complained to the service desk, I was told that I got what I ordered: "a partial ocean view". I guess their definition of "view" and mine are quite different. I actually expected to see the ocean! They did not offer any refund on the upgrade but when I asked for it, they said they would ask the manager and get back to me in a few days. I have not heard anything back. So be forewarned, do not pay extra for "a partial ocean view" because it's false advertising and provides no benefit. Also, be prepared for very expensive food. We ordered a simple lunch with two cocktails and it was over $130.00.
Stayed 1 night in Sep 2024

2/10 Terrible

Adrian

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Adma

Traveled with family and small children
Everything is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Excellent Service. The restaurant in the lobby was amazing with an attentive staff.
Stayed 4 nights in Sep 2024

2/10 Terrible

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, great restaurant and spa ! I will stay here every time I fly through Miami.
Stayed 1 night in Sep 2024

10/10 Excellent

Sevinj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a private beach
Stayed 7 nights in Aug 2024