Pullman Miami Airport

4.0 star property

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Photo gallery for Pullman Miami Airport

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
5800 Waterford District Drive, Miami, FL, 33126
  • Waterford at Blue Lagoon
    ‪15 min walk‬
  • Miami Airport Convention Center
    ‪5 min drive‬
  • University of Miami
    ‪10 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 King Bed, City View

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

  • City view
  • 515 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Lagoon View

  • Water view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View

  • Water view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 Double Bed, Accessible (roll in shower and tub with grab bars)

  • City view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 King Bed (Lagoon Side or Top Floor)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Pullman Miami Airport

4-star Miami hotel close to Waterford at Blue Lagoon
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Pullman Miami Airport offers 281 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Pullman Miami Airport features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 11227 square feet (1043 square meters) include a conference center. This Art Deco hotel also offers a terrace, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Pullman Miami Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Tavolo - Onsite restaurant.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 11:30 PM at scheduled times
  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Tavolo

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (11,227 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 89.00
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 per person
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 89.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miami Sofitel
Sofitel Hotel Miami
Sofitel Miami
Accor Miami
Sofitel Miami Airport
Sofitel Miami Hotel Miami
Pullman Miami Airport Hotel
Pullman Miami Airport
Pullman Miami Airport Hotel
Pullman Miami Airport Miami
Pullman Miami Airport Hotel Miami

Pullman Miami Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1120 out of 2256 reviews
Rating 8 - Good. 548 out of 2256 reviews
Rating 6 - Okay. 296 out of 2256 reviews
Rating 4 - Poor. 151 out of 2256 reviews
Rating 2 - Terrible. 141 out of 2256 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff and clean rooms. Will be back..
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Amenities
The shuttle seemed to take forever but we were nicely surprised on arrival at the property. Nicholas at the front desk was welcoming and very helpful. It was a great start to our stay. Employees like Nicholas are a treasure.
Stayed 1 night in Feb 2025

4/10 Poor

Rita

Traveled with family
For the price that I paid for the hotel there was no refrigerator in the room. Period. They wanted to charge me an extra $30 for parking and the restaurant breakfast buffet was horrible.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities
It was run down. Restaurant was nice. Breakfast not good
Stayed 1 night in Feb 2025

8/10 Good

Jay

Stayed 1 night in Jan 2025

2/10 Terrible

Chad, Andover

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Was afraid to remove socks and walk barefoot. We were given the accessibility room, the bathroom had no vanity, the shower head was broken and I had to fix the TV myself to get it to turn on. Parking was impossible, everything was just dirty. Nasty fingerprints on the wall, the elevator just plain dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lyn

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Joan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel on December 4 , 2024 and the amount- $240.01 - was posted to my Visa account December 5. My arrival date was January 19, 2025. I had called the hotel directly Dec.4, to advise that my flight was late and I wouldn't get to the hotel until after 12 midnight. (Jan.20) I was advised - no problem. I arrived at the hotel. approximately 1245am Jan.20. I also had done a hotel online booking, January 18 to further confirm my arrival. When arrivng at the hotel, I was advised that I had no room, even though I had paid for a room and had been charged on my Visa since Dec.5. The hotel was full - but they finally gave us- myself & my grandson - a room that was set aside for "carribean" pilots. The room was cold and right by the elevator. I wasn't calling the desk to complain as it was now 2 am! Not great experience. Joan
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, room comfort

Cold days in Miami with no heat

Firstly, I have stayed at this hotel several times in the past and have had a wonderful experience. For this stay I had booked a room with a city view on one of the higher floors. When I arrived around 2:30pm the only room they could offer was on the fourth floor. Basically tree top level with views of the buildings surrounding the hotel. I accepted the room, #405. After dropping off my luggage I went out until around 10pm to explore. Upon returning I went to lay down and found the mattress was broken down. Tried sleeping on the other side that wasn’t much better. I had early meetings and wasn’t able to return until 9pm. I notified the front desk and they changed my room to a lagoon view on the second floor, #230. During the first couple of days Miami was experiencing some cold weather, upper 40s for a high temp. The one thing that would have been nice to know is the hotel does not have heat inside, just A/C. Front desk said that’s the way it was built. I get it, it’s Miami but the room didn’t offer a blanket on the beds. You have to sleep in your sweatpants and top with socks on to try and stay warm. Thankfully the weather warmed up for my next two days so the “no heat” issue wasn’t a problem. I just wish the front desk would have informed me and others checking in about this issue. I rarely complain but this wasn’t one of my best stays at the Pullman. Overall the staff was very friendly and helpful. Just felt bad having to keep going to the front desk.
Stayed 4 nights in Jan 2025

2/10 Terrible

Onella

Stayed 3 nights in Jan 2025

8/10 Good

Rowena

Liked: Cleanliness, staff & service
I waited a long time for the shuttle from the airport to the hotel, which is suppose to run every half hour. I finally called the number I had luckily noted. The hotel had no heat and it was an exceptionally cold spell in Florida. The hotel was out of blankets when I arrived. They offered me little to compensate how cold it was!!! On an up note, I was upgraded to a suite which was VERY nice (minus how cold it was). Upon check-in when I was informed of my upgrade and I asked how I got that and they said it was based on how I booked it. Thank You Expedia!
Stayed 1 night in Jan 2025

4/10 Poor

Lyn

Stayed 1 night in Jan 2025

8/10 Good

Amanda

Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service

Not what was expected

Getting to the hotel was the easiest experience we ever had. Check-in super fast. They didn’t tell us much about the property. When we got to our room we couldn’t open the door… it sticks and you had to push it hard. The Tv needed to be attached to the cable and there are absolutely no working plugs by the bed. It’s also not sound proof like they advertised.
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Traveled with family and small children
Disliked: Cleanliness, amenities
Good location. But the room is a bit run down and the bed sheets have stains and hair which we found a quite disappointing for a 4-star hotel. Plus there is no mini-fridge in the room, another con
Stayed 1 night in Jan 2025

8/10 Good

Jun Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Carrie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025