Ratings based on 3,262 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 19, 2024 on Expedia
Great hotel. Very friendly and flexible staff. Great location and service.
by A verified traveler
Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by star service agent, Hotel Management
thank you for your feedback!
by A verified traveler
Posted Apr 17, 2024 on Expedia
I didn’t like having to pay so much for parking.
Comment from Hotel Management
Apr 18, 2024 by Loews Customer Service , Hotel Management
Ronnie, thank you for your feedback we will be sure to pass this information along to the corresponding department. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.
by A verified traveler
Posted Apr 16, 2024 on Expedia
All around 5 stars!!
Comment from Hotel Management
Apr 16, 2024 by Star Service Agent, Hotel Management
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
by A verified traveler
Posted Apr 15, 2024 on Expedia
I had a wonderful experience with Loews hotel !
I’ll recommend this hotel to all my friends.
Comment from Hotel Management
Apr 16, 2024 by Star Service Agent , Hotel Management
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
by A verified traveler
Posted Apr 15, 2024 on Expedia
Awsome
Comment from Hotel Management
Apr 16, 2024 by Star Service Agent, Hotel Management
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
by A verified traveler
Posted Apr 15, 2024 on Expedia
Very good location, nice loby, pool, access to the beach. Room is very small, mirrors in the room, bathroom in poor condition; tiles are broken,bath better to be replaced by shower, silicon doesn’t look new, it all need to be renovated...
Comment from Hotel Management
Apr 15, 2024 by Erick, Hotel Management
Alexander, we're glad to hear that you appreciated our hotel's prime location, inviting lobby, pool, and beach access. However, we apologize for any disappointment with the size of the room and the condition of the bathroom. Your feedback regarding the need for renovations and improvements will be taken into consideration as we strive to enhance our guests' experiences. Thank you for sharing your thoughts with us.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Never again - Horrifying experience!!! Incompetent staff and very nasty. My daughter and I were accused of making too much noise just trying to open our door at night as we were looking for our card key after a posh dinner at Rao's by a disgruntled neighbor- that then turned into being accused and threatened by security that my daughter threatened the neighbor. Lord it was scary and we did not feel safe after that. The pool was filled to helm with little kids ( a mother myself ) still can't justify $700 a night for getting peed on by a little one when I went in pool and there was barely any room in the pool. On top of that they charged an entire mini bar use we never touched. After the horrifying experience I checked out early and we moved to an amazing hotel instead. A friend that I made that works at that hotel suggested the other hotel - and they also confirmed staff is poorly trained in this establishment. Stay at the W south beach or the Ritz or anywhere else - Never ever again Loew's - disgraceful and shame on you
Comment from Hotel Management
Apr 15, 2024 by Erick, Hotel Management
Alina, we're truly sorry for the distressing experience you had during your stay. Your feedback is deeply concerning, and we'll address these issues internally to ensure they are not repeated. We appreciate you sharing your experience, and we understand if you choose not to stay with us again.
by A verified traveler
Posted Apr 13, 2024 on Expedia
Amazing location, very kid friendly. Poolside food was delicious. Overall enjoyed our experience. Pool was packed when we visited the Monday after Easter.
Comment from Hotel Management
Apr 14, 2024 by Loews Customer Service , Hotel Management
Madeline, we appreciate your feedback and will pass this information to the correct departments. We look forward to seeing you at the LOEWS Miami Beach Hotel once again.
by A verified traveler from Birmingham
Posted Apr 11, 2024 on Expedia
I was disappointed that we were not given new sheets for are bed! A option should have been displayed in are room! If you like new sheets please let housekeeping know!
Comment from Hotel Management
Apr 12, 2024 by Loews Customer Service , Hotel Management
Gloria thank you for your feedback, we will pass this information along to the correct departments. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.