The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Free daily continental breakfast
Creator video
Lobby sitting area
Outdoor pool, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
11750 Mills Dr, Miami, FL, 33183
  • The Palms at Town & Country
    ‪1 min walk‬
  • Baptist Hospital of Miami
    ‪5 min drive‬
  • Dadeland Mall
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Palms Inn & Suites

Miami hotel connected to a shopping center in Kendall
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Palms Inn & Suites features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palms Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1326 reviews
Rating 8 - Good. 315 out of 1326 reviews
Rating 6 - Okay. 131 out of 1326 reviews
Rating 4 - Poor. 33 out of 1326 reviews
Rating 2 - Terrible. 45 out of 1326 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ada, Manati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Lindsay

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hallways smelled like weed so badly. It was clean enough but very rough shape with chipped paint, stains, etc.
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. More attention to bathroom cleanup.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phuc

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Mar 2025

10/10 Excellent

Zhao Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great! clean
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For our needs, the hotel was great. Would appreicte the opportunity to open and close the window in the room and would also be gret if there were a bar however, appreciate this isn't right for this particular hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is near by. Staff was very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience staying here for the night before we set sail on our cruise. Juan at the front desk was really nice and helpful. Great place!
Stayed 1 night in Mar 2025

10/10 Excellent

Angela Macapagal

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Not great, I will not be returning. Room was ok. Bed was too firm , pillows too flat, very noisy since you can hear everything going on in the hall. Other Room doors slamming making my door shake. :(
Stayed 1 night in Mar 2025

10/10 Excellent

Malek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property quick checkin plenty of parking great location close to shopping
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Stayed 3 nights in Mar 2025

6/10 Okay

Alexandra

Business traveler
The room was smelly. I just needed for one night so it was ok… but did not like the moldy smell of the room.
Stayed 1 night in Mar 2025

2/10 Terrible

elizabeth Theresa

Stayed 4 nights in Jan 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else to say.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sripathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for families

A great place for the family to stay there, especially if you need to go to the Everglades or Key West. It’s kind of centrally located right next to the freeway. The best part was scenic lake just behind the hotel with a big shopping mall and plenty of options to choose for dining. The only downside is the breakfast is very limited options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Dalvys

Traveled with family
Old and smelly, needs maintenance and repairs Rooms are dated and the humidity smells is awful Seriously this hotel should cost $85 or less not $250 for one night, very disappointed.
Stayed 1 night in Mar 2025

2/10 Terrible

Janelle

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive, friendly staff. At checkin time in the evening, I am greeted very warmly by staff. Juan and Lazaro in particular are attentive and accommodating. I call it “service with a smile”. Room Is clean. Sheets are nice and crisp with very nice fluffy pillows. Hotel is close to eveything with a shopping center adjacent to it.
Stayed 1 night in Mar 2025