Zocalo Central & Rooftop Mexico City

4.0 star property

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Exterior
Lobby lounge
View from property
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Metropolitan Cathedral
    ‪3 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Family Room, 2 Double Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 434 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 179 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zocalo Central & Rooftop Mexico City

4-star hotel in Historic Center
This hotel features a restaurant, a health club, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a health club, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zocalo Central & Rooftop Mexico City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2122 out of 2397 reviews
Rating 8 - Good. 197 out of 2397 reviews
Rating 6 - Okay. 52 out of 2397 reviews
Rating 4 - Poor. 14 out of 2397 reviews
Rating 2 - Terrible. 12 out of 2397 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this to anyone who is vacationing in the city!
Stayed 4 nights in Jan 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great perks, clean rooms, soft beds, ajustable climate control in the room. Would come again...
Stayed 3 nights in Feb 2025

10/10 Excellent

LUCIANO BRISENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views

Stayed 3 nights in Feb 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel right in the heart of Mexico City. Excellent service, quiet and comfortable rooms, superb restaurant, super helpful staff. Antonio was a real standout .,He took care of any problem with attention and genuine warmth. I look forward to returning soon!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Maritza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is absolutely gorgeous in the most incredible and convenient location to everything in the Historical Zocalo area! I would stay here again every time, staff and amenities were top notch and absolutely beautiful! Incredible details make the experience glorious!
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness
I like that this hotel is very central. It was unclear what was included in the room. The rooftop restaurant is pricy but has fantastic views. The bed mattress is very uncomfortable and feels like it's collapsed on one side. This hotel could benefit from investing in a decent mattress. Breakfast in the morning was fantastic also but I'm not sure whether I will return to this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la tercera vez que nos hospedamos en este hotel, un excelente servicio y todos muy amables. Esperamos volver pronto
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Stayed 7 nights in Jan 2025

10/10 Excellent

Adolfo

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Property/staff are excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

ana maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanta este hotel pero las habitaciones
Stayed 3 nights in Jan 2025

10/10 Excellent

F-Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wonderful rooftop restaurant, tasty food. Great free snacks & drinks in the lobby. Historic location was great for wandering and site seeing. The concierge, Fernanda, was fantastic, friendly and knowledgeable. Rooms were neat, clean and quiet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Recoldemon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great service
Stayed 6 nights in Jan 2025

10/10 Excellent

Charles, Tapan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this hotel !
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles, Tapan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love everything about this hotel and in particular the friendliness and helpfulness of the staff !
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2024

10/10 Excellent

Angel Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Emiliano, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelly, Saint John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with friendly informed staff. We will return
Stayed 4 nights in Jan 2025

6/10 Okay

Lester

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cockroach in the room, linen with stains
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with helpful, multi-lingual staff! The room was comfortable and clean. The location was incredibly convenient for what I wanted to see and do in Mexico City. All around 5 stars
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Facility But Not My Best Stay

Really nice facility. Liked the 24 hour food availability. Was very difficult to get to the hotel on the weekend due to traffic/road closures in historic center. Really frustrating trying to drive there. Had phoned front desk for help and one of the people told me that I should find another parking option. Other front desk person was shocked I had been told that when I parked elsewhere and walked to the hotel. Expresso machine (pod) was jammed and broken. Think this was an exception/one off. They said they would fix it. Overall was very happy with my room (was beautiful) and the facility. Was really unhappy when I made a reservation at restaurant days before, they made me wait for 20 minutes on arrival on time for 7:30 reservation, even though it wasn't busy, and then tried to seat me at the bar. I had asked to see my table and they made me wait 20 minutes even though nobody else was at the bar when they finally got around to trying to seat me. I ate there earlier and the food was very good, but the the staff up front were smug, unfriendly, and need to do a better job. The staff at the front desk of the hotel and the parking helper was super helpful though and I appreciated their extra efforts. Overall I would recommend, but also want to give honest feedback in hopes they will address issues.
Stayed 1 night in Feb 2025

10/10 Excellent

NAHUN ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, café open 24 hours attendants are always so friendly and helpful. Highly recommended!
Stayed 4 nights in Jan 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose Luis the Bell Boy was very attentive and helpful with us. All the staff was very nice and friendly.
Stayed 4 nights in Jan 2025