Zocalo Central & Rooftop Mexico City

4.0 star property

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Reception
Breakfast, lunch, dinner served; Mexican cuisine
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Metropolitan Cathedral
    ‪3 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

Family Room, 2 Double Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 434 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 179 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zocalo Central & Rooftop Mexico City

4-star hotel in Historic Center
This hotel features a restaurant, a health club, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a health club, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zocalo Central & Rooftop Mexico City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2110 out of 2389 reviews
Rating 8 - Good. 197 out of 2389 reviews
Rating 6 - Okay. 52 out of 2389 reviews
Rating 4 - Poor. 16 out of 2389 reviews
Rating 2 - Terrible. 14 out of 2389 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Mejia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was very nice food and all
Stayed 4 nights in Feb 2025

10/10 Excellent

Wanda, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location!
Stayed 6 nights in Mar 2025

8/10 Good

jose

Stayed 3 nights in Mar 2025

6/10 Okay

Kristie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very cute and well maintained. The biggest draw back is its location right in front of the presidential palace and the Zocolo. There was a major protest March for international women’s day that was directly down the street in front and ended at the Zocolo. This March had thousands of people in it and was completely bonkers. We were told “there will be a women’s arch in the 8th”. We were not told what it would be like. It was chaos. No cars, taxis, Ubers could even get close to the hotel. Getting in and out of the hotel was a disaster due to the safety shutters, which are akin to hurricane shutters, being down. The employees of the hotel failed to convey to people who are not from there the enormity of this March and what exactly would be happening. If I had know, we would have switched hotels before that day. Lastly, the next day(the day we were leaving) there was another protest with blocked streets again. My flight was at 1 pm but I had to leave by 6:30 am just to be able to get out of there. This is a cute hotel and very walkable but be aware that a lot of protests happen in front of it due to where the presidential palace is located exactly behind.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at zocalo
Stayed 2 nights in Feb 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

IRLANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente servicio

fue un viaje de familia que nos atendieron. súper bien. el servicio excelente siempre estoy súper agradecida cooo nos atendieron
Stayed 4 nights in Mar 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sixième retour

Un hôtel très agréable. C'est notre 6e séjour au Zocalo Central et nous y retournerons certainement. Le personnel est attentionné, l'hôtel ne peut être mieux situé.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Stayed 5 nights in Mar 2025

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As assiduous LGBTQ internationally traveled individuals, we've experienced many hotels across the globe, but Hotel Zócalo Central in Mexico City stands out as one of the best. From the moment we arrived, we were greeted with a fresh wet towel to freshen up and a delightful degustation of Mezcal or tequila, setting the tone for an unforgettable stay. The hotel is beautifully adorned with lush green gardens and plants everywhere, making it a biophilic paradise. The ambiance is serene and visually stunning, offering a perfect blend of nature and luxury. The hotel managers are incredible, with special mention to Fernanda, who clearly loves her job and goes above and beyond to ensure that every guest feels special. Her dedication to making each visit unforgettable is truly commendable. She makes an effort to personally know each guest, creating a warm and welcoming atmosphere. The entire staff at Hotel Zócalo Central is exceptional. They greet you by name and consistently make an effort to ensure you feel beyond comfortable, treating you as if you were the only guests. The personalized attention and genuine care provided by the staff make this hotel truly exceptional. In particular, we would like to highlight Esteban, Sebastian, and Karime, who took extraordinary and consistent care of us day after day for breakfast.
Stayed 6 nights in Feb 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, close to many tourist attractions and many restaurants, I loved the service inside the hotel and the facilities.
Stayed 4 nights in Jan 2025

6/10 Okay

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities

Bring Earplugs

Noisy, noisy, noisy! Imagine coming off a 12 hour flight from Europe and wanting nothing more than to SLEEP! Outside our room the drummers in the square banged incessantly all afternoon and evening toll 10.30 pm. Unbearable
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A great location next to city square. Clean rooms and good shower. Great rooftop restaurant. Good breakfast and included in price.
Stayed 3 nights in Mar 2025

6/10 Okay

Jose

Traveled with partner
Service was not that great
Stayed 2 nights in Mar 2025

6/10 Okay

Raul

Traveled with family
Liked: Cleanliness
Everything is Ok Except for the wi fi .
Stayed 3 nights in Feb 2025

10/10 Excellent

IRLANDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2024

10/10 Excellent

catalina g

Liked: Cleanliness, property conditions & facilities
Everyone was kind and helpful..
Stayed 1 night in Mar 2025

10/10 Excellent

SAMUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!! It was amazing! The people were so friendly. The room was amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Medardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying with central hotels, zocalo central specifically has amazing amenities, breakfast and the location is great as well. Would definitely come back again, the employees were amazing and so helpful in all my questions.
Stayed 5 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suddenly overpriced

I have been several times but this time was far too expensive. The restaurant for dinner is now way over my price range. I also learned to get your free deli sandwiches before you check out. They are no longer free after that point. For as much money I have dropped there over the years you would think they could extend that courtesy.
Stayed 1 night in Feb 2025