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UTOPIC Polanco by ULIV

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for UTOPIC Polanco by ULIV

Premium Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi
Rooftop terrace
Deluxe Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi
Standard Double Suite with Balcony | City view
Standard Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Outdoor Space
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Avenida Presidente Masaryk
    2 min walk
  • Paseo de la Reforma
    9 min walk
  • Chapultepec Park
    17 min walk
  • Mexico City (MEX-Mexico City Intl.)
    29 min drive

Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Studio

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Suite

  • 592 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Suite with Balcony

Standard Double Suite with Balcony | Balcony

Standard Double Suite with Balcony

  • 570 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio

Premium Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Studio

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Studio

  • 484 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Suite with Balcony

Standard Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Suite with Balcony

  • 452 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Suite with Spectacular Balcony

Premium Suite with Spectacular Balcony | City view

Premium Suite with Spectacular Balcony

  • 560 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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Kitchen
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Free WiFi
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4.7 out of 5, Exceptional, (456)
The price is $145
per night
$173 total
includes taxes & fees
Jan 11 - Jan 12
ULIV Parque Lincoln

About this property

UTOPIC Polanco by ULIV

4.5-star aparthotel in Miguel Hidalgo
This aparthotel features a fitness center, a rooftop terrace, and valet parking. WiFi in public areas is free. Additionally, spa services, a business center, and concierge services are onsite. Each apartment features thoughtful touches like an espresso maker and bathrobes, along with free WiFi and a Smart TV with digital channels. Added amenities include a TV, premium bedding, and a rainfall shower. Change of towels is available on request.
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4.5-star property consist of a business center and coworking spaces. This luxury aparthotel also offers a fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge).

UTOPIC Polanco by ULIV has designated areas for smoking.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (MXN 360 per day)

Food and drink

  • Espresso maker
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 partially-open bathroom
  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • Near a hospital

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Secured valet parking fee: MXN 360 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Utopic Polanco by Uliv Aparthotel
Utopic Polanco by Uliv Mexico City
Utopic Polanco by Uliv Aparthotel Mexico City

UTOPIC Polanco by ULIV Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 420 reviews" "
Rating 8 - Good. 66 out of 420 reviews" "
Rating 6 - Okay. 30 out of 420 reviews" "
Rating 4 - Poor. 15 out of 420 reviews" "
Rating 2 - Terrible. 21 out of 420 reviews" "

9.4/10

Cleanliness

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTO, NUEVO CUSCLATAN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and easy acesss to Polanco
Stayed 3 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones cómodas y lindas. El staff sumamente agradable.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana Cecilia

Traveled with family
Liked: Cleanliness, room comfort
Excelente!
Hermosas las habitaciones, espaciosas, todo muy limpio y muy buen servicio, además de la excelente ubicación
Stayed 1 night in Sep 2024

6/10 Okay

Susana

Business traveler
Liked: Room comfort
Disliked: Amenities
I know it's an aparthotel but they only provided me with a bath towel and no hand towel. I had to beg for one, and then when the cleaning lady would come (every 3 days), she would take it away and I had to go down and beg for a hand towel. And every time, I was reminded they were an aparthotel. It was the same with an iron. On top of this, the floors in the bathroom were very slippery, and without a bath rug, worse. As a matter of fact, I slipped and got quite bruised.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dain

Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chistofher Repizo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, awesome service from staff and overall very lovely and easy to check in and out ! They have valley parking as well and it was super easy to request the car, rooftop view at night is awesome too!
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Fancy and quiet room
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

HERBERT ERNESTO SAMAYOA DEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is only one improvement I would make, and it would be a bathroom door for privacy. Privacy is a must for me and the bathroom curtain isn't my choice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, room comfort
Mi estadía duró 3 días y 2 noches, me gustó mucho el lugar,la decoración, muy vintage, con lo necesario en la habitación. Me gustó que estaba muyy limpio. Las cosas que me hicieron falta en la habitación las pedí personalmente y me las dieron porque les hablé por WhatsApp y no me contestaron. Sin duda si regresaría al hotel Utópic y lo recomendaría.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JOSUE DAVID

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jade

I would definitely stay again and recommend. The beds are a little hard but overall it was a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Lizeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

JAVIER

Stayed 2 nights in Jul 2024

2/10 Terrible

Sergio

Liked: Cleanliness
Disliked: Room comfort
Ear plugs? Really? Don't bother staying there
This property is on a busy street, noise comes into the rooms and we could not sleep at all. It is so well known of a problem that they "kindly" leave ear plugs for you on the night-stands. Really? Ear plugs??? I had never heard of a hotel (pushed by Hotels.com BTW) that has a noise problem so bad that they leave ear-plugs for you. Property management was totally aware of the situation and they even give scripts to the front desk people to tell clients when they realize this issue. After several attempts to get a refund (as I had to leave the property and was also instructed to do so by Hotels.com), there was no refund made from the property and Hotels had to step in and compensate part of the stay, which did not fix my problem anyway.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
I WAS HAPPY WITH MY PICK
What a nice place to stay. I chose a room with no windows, so it was like a batcave to me BUT, I still loved it. The people was AMAZING. It is well located too. Locals come to the area for a run and there are many restaurants at walking distance. I RECOMMEND
Stayed 3 nights in Jul 2024

6/10 Okay

Tatiana

Liked: Cleanliness
Walls way too thin. Loud music all night. Had to sleep with ear plugs. Heater not working and the room was super cold. Would not stay here again. The night receptionist guy super polite and helpful.
Stayed 1 night in Jul 2024