This aparthotel features a fitness center, spa services, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a picnic area are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower. Weekly housekeeping is available.
ULIV Cibeles offers 120 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
ULIV Cibeles features a fitness center, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers a picnic area, laundry facilities, and an elevator. Complimentary covered self parking is available on site.
ULIV Cibeles has designated areas for smoking.
Languages
English, Spanish
Property amenities
Pool/Spa
Deep-tissue massages
Prenatal massages
Sports massages
Swedish massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Kitchen
Blender
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Freezer
Full-sized refrigerator/freezer
Microwave
Paper towels
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Separate sitting area
Entertainment
50-inch smart TV with digital channels
Outdoor areas
Outdoor furniture
Picnic area
Terrace
Laundry
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Fee: USD 40 per pet per week
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Free bottled water
Guidebooks
Housekeeping (weekly)
Iron/ironing board
Local maps
Luggage storage
Location highlights
In a shopping district
In an entertainment district
Near a hospital
Near a metro station
Things to do
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Security system
General
1 building
120 units
14 floors
Built in 2020
Individual decor
Individual furnishings
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, staffed front desk
Pets
Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: USD 40 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
ULIV Cibeles Aparthotel
ULIV Cibeles Mexico City
ULIV Cibeles Aparthotel Mexico City
ULIV Cibeles Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
En encantó todo solo que me hubiera gustado que tuviera un espejo en la sala para arreglarme mientras que alguien ocupe el baño. Pero todo los demás estuvo excelente. Gracias por el lindo habitación
Jennifer
Stayed 4 nights in Apr 2025
10/10 Excellent
Emily
Traveled with group
Apr 16, 2025
Liked: Cleanliness, room comfort
Must stay!!
Amazing place to stay! Excellent location and very modern and easy to navigate! Highly recommend staying here with 2-4 people!
Emily
Stayed 4 nights in Apr 2025
6/10 Okay
Mario
Business traveler
Apr 15, 2025
Liked: Cleanliness, room comfort
App gives you more choices
Booking with Hotels.com is best in my experience so far. You get better treatment and protection.
Everything was great and I really enjoyed my stay. The only thing I'd say is change both the sink faucet and the shower head, they were so annoying and splashed everywhere, but this is a very minor feedback for the team, still 5 stars.
Overall great experience- I did however reserve for a room the night before since I was checking in at 5am. The room’s code did not work and when front desk walked me up found the room occupied. I was mortified for the guest. I hope they did something for them since it was a violation of their privacy.
They eventually got me squared away 30-45 minutes later and the guy manning the front was very kind. I was hoping that they would acknowledge their error and my inconvenience by discounting or offering to credit my next visit but no one followed up. I was disappointed especially since I made sure to pay for that earlier night so this would NOT happen upon arrival.
Anna
Stayed 5 nights in Apr 2025
8/10 Good
Stephanie
Apr 14, 2025
Liked: Cleanliness
Great gem in CDMX
We really enjoyed our stay with ULIV Cibeles. Amazing location, great 24-hour front desk, and an extra bonus to have a kitchen. Rooms were spacious with a minimalist decor, though ours was in need of some paint touchups. The bathroom could've used some sprucing up too. The hot water in the shower got extremely hot. Biggest complaint was the bathroom sink faucet. For whatever reason, any time you turned it on, it sprayed everywhere. The AC in the room worked great. ULIV Cibeles was on a quiet one-way street that was only a block away from the Cibeles plaza with lots of restaurants and bars. We walked everywhere and never felt unsafe. We didn't use any of the extra hotel amenities like the terrace, laundry, or gym but all looked very nice.
Amazing! The front desk reception (Raymundo) was amazing! The best and most professional staff member! He made the experience at the place so memorable and easy to plan with his recommendations.
Poorly maintained and strong sewer smell from toilet. We complained few times. One time they just sprayed air-freshener. Edmundo (the attendee) was rude. Asked for a towel one day and he showed attitude and then gave me towels. Towels in this property are overused and needs change.
My family and I stayed at the ULIV Cibeles and it fit our needs perfectly. The layout of the room was fantastic, with two bedrooms in one unit. The location is tough to beat, with the hotel right at the intersection of Roma/Condesa/Juarez. The staff was extremely friendly and helpful. I found thier whatsapp/app communication system to be less than effective - fortunately, whenever I visited the front desk with an issue or request, they handled it immediately and with skill, so this wasn't much of an issue for our stay, just an observation. Overall we were thrilled with our stay and would absolutely stay there again.
There were no local channel's on the tv. Only streaming with your own account. The room needed upgrades such as paint, tiles missing in the shower, newer towels (The towels were old and rough to use).
The beds were comfortable and the mini kitchenette was nice to have. The area was safe and walkable to lots of dining options. The area was walkable. The staff at the lobby were friendly.
Imagine staying with your family for a week only to book a cleaning to your room with additional payment. No easy access for clean towels or tissue papers. No mirrors in the unit except from one toilet. The shower is very tricky, its hard to balance the heat maximize the cold and 20 percent heat. Not easy either to know which is hot or the cold. All just figuring out will take you some time to just start showering.
The location is great, all the restaurant is near. I will give 3.8 star to this place.
We had a great time. Uliv Cibeles is in a great location, close to everything. We felt very safe in this area even at night. The front desk staff is very friendly and helpful. We’ll definitely come again. Loved Mexico City. So much to do, such rich culture. A week only scratched the surface but we really enjoyed it.
They need to clean and maintain the Washer and dryers, I know it is a free service, but maybe once or twice a month a little cleaning inside the machines and some basic maintenance. The terrace was closed so we did not use it. overall 8/10