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Sheraton Mexico City Santa Fe

3.5 out of 5.0
Calle Guillermo González Camarena # 200, Mexico City, CDMX
Calle Guillermo González Camarena # 200, Mexico City, CDMX

Hotel Amenities

Property Features

Sheraton Mexico City Santa Fe features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities at this 4.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 12396 square feet (1152 square meters) include a conference center. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.

Sheraton Mexico City Santa Fe has designated areas for smoking.

  • Designated smoking areas (fines apply)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Sauna
  • WiFi (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1152
  • Number of meeting rooms - 8
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 12396
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Total number of rooms - 190
  • Number of floors - 10
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed

Room Amenities

Sheraton Mexico City Santa Fe offers 190 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 47-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • WiFi (surcharge)
  • Wired internet access (surcharge)
  • TV size: 47
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Cardon - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 7 per night
  • Pet fee: USD 50 per pet, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • 1 total (up to 9 lbs per pet)
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Sheraton Hotel Mexico City Santa Fe
  • Sheraton Mexico City Santa Fe
  • Sheraton Santa Fe Mexico City
  • Mexico City Sheraton
  • Sheraton Mexico City
  • Sheraton Santa Fe, Mexico City
  • Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
  • Sheraton Santa Fe Mexico City Hotel
  • Sheraton Mexico City Santa Fe Hotel
  • Sheraton Mexico City Santa Fe Hotel
  • Sheraton Mexico City Santa Fe Mexico City
  • Sheraton Mexico City Santa Fe Hotel Mexico City

Hotel Reviews

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