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Sevilla Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Buffet
Exterior
Interior entrance
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | In-room safe, desk, laptop workspace, iron/ironing board

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • City view
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1550 out of 2450 reviews
Rating 8 - Good. 535 out of 2450 reviews
Rating 6 - Okay. 203 out of 2450 reviews
Rating 4 - Poor. 83 out of 2450 reviews
Rating 2 - Terrible. 79 out of 2450 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean property, friendly staff, great pool for kids
Stayed 6 nights in Dec 2024

8/10 Good

Luis Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is really convenient. Parking valet is also convenient. Seems to me they could increase the staff at the front desk to reduce the waiting line.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Mejorar
Todo bien. Es un hotel muy agradable. Viejito pero bonito y limpio. Ojalá y pensaran en arreglo o modernizar sus instalaciones.
Stayed 2 nights in Dec 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area is very convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio siempre, personal sumamente educado continúen asi

4/10 Poor

Angel

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, poor service!
The four elevators in the lobby look very nice, but they are not very efficient and super slow. Most of the time I had to wait between 15-20 min to be able to go to the Lobby floor. Hotel maids start knocking the doors around 8:30 am, and in my case they did not cleaned my room the second day. Badroom smells bad.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente siempre ojala pronto este en servicio el jacuzzi
Stayed 2 nights in Dec 2024

8/10 Good

Xiangyang

Stayed 6 nights in Dec 2024

6/10 Okay

Guillermo Andres

Stayed 4 nights in Dec 2024

8/10 Good

Cirenia Rosas

Stayed 7 nights in Dec 2024

10/10 Excellent

Rocio

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMODIDAD GARANTIZADA
Excelente ubicación cercano a los lugares a bisitar.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice hotel. Service is great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nadia, Houston

Stayed 3 nights in Oct 2024

10/10 Excellent

ALBERT

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerardo David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing option and very nice people!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️ Recommend
I have had the pleasure of staying at the Sevilla Palace Hotel in Mexico City at least 20 times, and each visit has been a remarkable experience! From the moment I walk through the doors, I'm always greeted by the incredibly helpful and friendly staff, who go above and beyond to ensure a pleasant stay. The accommodations are consistently spacious and comfortable, providing a relaxing retreat after a day of exploring the vibrant city. I especially appreciate the reliable Wi-Fi, making it easy to stay connected during my travels. The hotel is perfectly situated with one of the best locations in the city, allowing easy access to numerous attractions, restaurants, and cultural sites. I highly recommend the Sevilla Palace Hotel to anyone visiting Mexico City. It truly feels like a home away from home, and I can’t wait for my next stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, around downtown mexico city
Stayed 1 night in Dec 2024

10/10 Excellent

salvador

Business traveler
Liked: Cleanliness, staff & service, amenities
Elevators in bad shape, up to 15 min wait time
Stayed 3 nights in Dec 2024

10/10 Excellent

juan, Granite Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything Shopping 🛍 I love it

10/10 Excellent

FELIPA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

juan, Granite Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean 👌 close to everything Shopping 🛍 love it
Stayed 1 night in Dec 2024

10/10 Excellent

CONG

Stayed 2 nights in Nov 2024