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Sevilla Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Buffet
Interior entrance
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | Living area | 40-inch flat-screen TV with cable channels, TV

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • City view
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Single Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1582 out of 2490 reviews
Rating 8 - Good. 536 out of 2490 reviews
Rating 6 - Okay. 206 out of 2490 reviews
Rating 4 - Poor. 81 out of 2490 reviews
Rating 2 - Terrible. 85 out of 2490 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LAZARO

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Rosey Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service
This property is very well located. All the staff very kind a d resourceful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Carmen Marlén

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Ricardo

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durante mi estavia en el hotel, todo estuvo excelente!!!!
Stayed 1 night in Jan 2025

6/10 Okay

Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
El hotel es grande, no està mal, pero no volverìa, el acceso a huespedes es por un elevador q esta frente a elevadores de servicio, huele a basura, horrible. La habitacion tenìa el.piso desnivelado, como si el.edificio estuviera por.colapsar.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ana Elsa

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth, Bulverde

Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean property, friendly staff, great pool for kids
Stayed 6 nights in Dec 2024

8/10 Good

Luis Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is really convenient. Parking valet is also convenient. Seems to me they could increase the staff at the front desk to reduce the waiting line.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Mejorar

Todo bien. Es un hotel muy agradable. Viejito pero bonito y limpio. Ojalá y pensaran en arreglo o modernizar sus instalaciones.
Stayed 2 nights in Dec 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area is very convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio siempre, personal sumamente educado continúen asi

4/10 Poor

Angel

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location, poor service!

The four elevators in the lobby look very nice, but they are not very efficient and super slow. Most of the time I had to wait between 15-20 min to be able to go to the Lobby floor. Hotel maids start knocking the doors around 8:30 am, and in my case they did not cleaned my room the second day. Badroom smells bad.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente siempre ojala pronto este en servicio el jacuzzi
Stayed 2 nights in Dec 2024

8/10 Good

Xiangyang

Stayed 6 nights in Dec 2024

6/10 Okay

Guillermo Andres

Stayed 4 nights in Dec 2024

8/10 Good

Cirenia Rosas

Stayed 7 nights in Dec 2024

10/10 Excellent

Rocio

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMODIDAD GARANTIZADA

Excelente ubicación cercano a los lugares a bisitar.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice hotel. Service is great.
Stayed 3 nights in Dec 2024