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Ryo Kan Ciudad de México

4.0 star property

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Interior
View from room
Couples treatment rooms, body treatments, deep-tissue massages
Shower, free toiletries, hair dryer, slippers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rio Panuco No 166 Col Cuauhtemoc, Del Cuauhtemoc, Mexico City, CDMX, 65000
  • Angel of Independence Monument
    ‪5 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Híbrido

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Híbrido

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Módulo

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Módulo

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tatami

Tatami | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Tatami

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitáculo

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Habitáculo

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

NH Collection Mexico City Reforma

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (1410)
$127 nightly
The price was $141
The price is $127 total
includes taxes & fees
NH Collection Mexico City Reforma

About this property

Ryo Kan Ciudad de México

4-star hotel in Reforma
A full-service spa, a rooftop terrace, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and concierge services are onsite.
Ryo Kan Ciudad de México offers 10 accommodations with laptop-compatible safes and slippers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Ryo Kan SPA has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and facials. Public bath/onsen services include an outdoor public bath (no minerals) and a yukata (Japanese robe). These services feature shared men and women areas.
Ryo Kan Ciudad de México features a full-service spa. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. Parking is available onsite for a surcharge.

Ryo Kan Ciudad de México is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, uncovered self parking on site (USD 8 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • Coffee and tea in common areas
  • Tea service

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Public outdoor bath (no minerals)
  • Shared men and women areas
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • In-room dining only

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle
  • Uncovered self parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ryo Kan Ciudad México Hotel Mexico City
Ryo Kan Ciudad México Hotel
Ryo Kan Ciudad México Mexico City
Ryo Kan Ciudad México
Ryo Kan Ciudad de México Hotel
Ryo Kan Ciudad de México Mexico City
Ryo Kan Ciudad de México Hotel Mexico City

Ryo Kan Ciudad de México Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 115 reviews
Rating 8 - Good. 27 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 11 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la decoración del hotel, está muy limpio y minimalista. Los cuartos se controlan desde el celular, el abrir y cerrar la puerta, prender las luces, poner música, prender y apagar la tele. Fue un poco tardado prender la tele y poner música ya que no se conectaba al cuarto, pero ese fue el único problema que tuvimos. La tina está muy cómoda y limpia te dan sales de baño. Las camas están un poco duras y no tan cómodas. El desayuno que incluye es básico pero rico. La atención de la gente de recepción es excelente.
Stayed 1 night in Dec 2024

8/10 Good

Susumu

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Frida

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great, the room that I stayed at definitely needs some improvements but overall it was nice. Keep in my that since CDMX has a chill/cool weather there’s no AC, there’s a portable fan next to the bed and that’s it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities
very unique
Stayed 7 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel nice area very friendly staff

10/10 Excellent

travel with

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facility. Massages are typical nice but not mind blowing, however I had a 9/10 experience because she added a little stretching. It randomly started to rain, it provided such an ambience. Only downside was the rooms was little hotter than I would've prefered but most buildings don't have central air in cdmx so it wasn't a huge deal and it's mentioned in description so there was no deception, just my preference.
Stayed 1 night in Apr 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is fantastic. However, the room got extremely hot at night, and even with the fan, pushing the air onto the balcony it was hard to control the temperature. Otherwise, the staff were fantastic overall. The beds were comfortable and the washrooms and the showers were clean and modern.
Stayed 6 nights in Dec 2023

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice and super clean. The staff was extremely helpful. The only thing that sucks is there’s no air-conditioning.
Stayed 4 nights in Nov 2023

2/10 Terrible

Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards. The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board. We ultimately booked another hotel after one night - and they were only willing to give us a one night refund.
Stayed 5 nights in Oct 2023

4/10 Poor

Douglas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a nice hotel but there is no air conditioning or heating in the building. Our room averaged 77-80 F even with the fan they gave us, even at night. For this reason alone I would have to give it two stars, otherwise I would have given the place a four start rating. The service was good, breakfast was nice, staff was friendly.
Stayed 4 nights in Sep 2023

8/10 Good

Rafael Eduardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivonne O

Stayed 1 night in May 2023

4/10 Poor

Regina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
El hotel es muy lindo pero sus cuartos no tienen aire. Literal tienes que abrir una ventana minúscula y escuchas toooooodo. No circulaba el aire al grado de salirnos del cuarto por el calor. Su diseño es lindo pero una lástima la decisión de todavía no abordar este problema. No me volvería a quedar hasta saber que cuentan con un mejor sistema o si quiera con un sistema de ventilación.

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you like small hotels. The neighbourhood has good dining options, the room is well equipped with smart app functions and there are spa services in the property as well
Stayed 1 night in Apr 2023

8/10 Good

Eduardo Alberto

Stayed 2 nights in Mar 2023

4/10 Poor

Raquel

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing design but air conditioning is needed
Stayed 1 night in Jul 2021

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience and staff. La mejor atención al público y un lugar con experiencia original
Stayed 2 nights in Jun 2021

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Outstanding service, amenities and value. Highly recommended
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia realemente buena

De los mejoress servicios que puedes tener, realmente es una experiencia hospedarte, todo limpio, la mejor atención, nuevo y muy bonito
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to relax.

Lovely place with a great team operating the boutique style hotel. Opted for the hot tub experience - it was relaxing but not super comfortable for 2 people about 6 feet (182cm) tall. Opted to try the tea ceremony and the ceremony leader was extremely chill and knowledgeable. The rooms overlooking the dining area do not block sound very well, and that would have been ok were it not for a loud-talking guest who liked to talk excessively. There is a tree which is planted indoors, but droops in the walking path forcing taller people to duck. A mild annoyance, even though the tree is pretty. The area around has a lot of walkable spots including a place that sells wine on the corner and was kind enough to pop the bottle they sold us so we wouldn’t need to search fir an opener. Ryo Kan staff was kind enough to provide an opener for the next bottle we bought. Breakfast was simple, fruits, yogurt, bread, oats, and a juice, but it was nice. Having been to Japan, I would say this hotel does a nice job giving some flavor of Japan without making you feel totally immersed and detached from western culture.
Stayed 2 nights in Jan 2021

10/10 Excellent

Siming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything was wonderful
Stayed 1 night in Aug 2020