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Aparthotel

Residence L´ Heritage Royal Colonial by BlueBay

3.0 star property

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Photo gallery for Residence L´ Heritage Royal Colonial by BlueBay

Hallway
Suite, 2 Bedrooms | In-room dining
Porch
Interior entrance
Main Suite | Living room | Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Outdoor Space
  • Parking included
  • Kitchen

Explore the area

Map
Alfredo de Musset No. 38, Col. Polanco, Mexico City, CDMX, 11560
  • Antara Polanco
    ‪8 min walk‬
  • Auditorio Nacional
    ‪14 min walk‬
  • Parque Zoologico de Chapultepec
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Main Suite

Main Suite | Living room | Flat-screen TV

Main Suite

  • 527 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room dining

Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Microwave

Standard Room, 1 King Bed

  • 334 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Superior

In-room safe, desk, iron/ironing board, free WiFi

Single Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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The price is $131 total
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About this property

Residence L´ Heritage Royal Colonial by BlueBay

3-star aparthotel in Polanco
This smoke-free aparthotel features a 24-hour fitness center, a snack bar/deli, and a rooftop terrace. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Each apartment features free WiFi, a flat-screen TV, and a kitchen with a microwave. Free local calls, free bottled water, and a safe are among the other amenities that guests will find. Weekly housekeeping is available.
Residence L´ Heritage Royal Colonial by BlueBay offers 36 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchens with microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour fitness center.
The aparthotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Colonial aparthotel also offers a 24-hour fitness center, a rooftop terrace, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Residence L´ Heritage Royal Colonial by BlueBay is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Microwave

Dining

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Rooftop terrace

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 36 units
  • 4 floors
  • Built in 2010
  • Colonial architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Suites Royal Colonial Residence L' Heritage Aparthotel
Royal Colonial Aparthotel
Royal Colonial Aparthotel Mexico City
Royal Colonial Mexico City
Suites Royal Colonial Aparthotel Mexico City
Suites Royal Colonial Aparthotel
Suites Royal Colonial Mexico City
Suites Royal Colonial Residence L' Heritage Mexico City
Suites Royal Colonial Residence L' Heritage
Residence L´ Heritage Royal Colonial BlueBay Aparthotel
Residence L´ Heritage Royal Colonial BlueBay Mexico City
Residence L´ Heritage Royal Colonial BlueBay
Suites Royal Colonial
Suites Royal Colonial by Residence L' Heritage
Suites Royal Colonial by Resi
Residence L´ Heritage Royal Colonial by BlueBay Aparthotel
Residence L´ Heritage Royal Colonial by BlueBay Mexico City

Residence L´ Heritage Royal Colonial by BlueBay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 216 reviews
Rating 8 - Good. 40 out of 216 reviews
Rating 6 - Okay. 38 out of 216 reviews
Rating 4 - Poor. 25 out of 216 reviews
Rating 2 - Terrible. 17 out of 216 reviews

7.6/10

Cleanliness

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Aysin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There is need to renew furniture bathroom fixtures drapes etc.
Stayed 3 nights in Mar 2025

4/10 Poor

Darlene

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Would not stay again. Pros: great location, elevator, wonderful cooked to order breakfast, comfortable bed. Cons: very dirty. Shower grout was filthy, mold going up the kitchen wall and I woke up with sneezing and stopped nose, only one bath towel given for a king room. Nothing to step out of shower on (because just one towel). Full kitchen but no dishes or cutlery, not even a cup. Feather Duvet had no cover on it, and since it’s feather I doubt it gets washed, one roll of toilet paper left in room, door and light switches very dirty. Check out after one night.
Stayed 1 night in Mar 2025

8/10 Good

Ada

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved our quaint stay here! Staff was attentive and friendly. Great access to amazing area. Delicious made to order breakfast every morning (that changed each day and was fast service) and great every day cleaning service. 10/10. The hotel is so cute too, more bed and breakfast style than a hotel. Will definitely recommend to friends and be back!!
Stayed 4 nights in Feb 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice large unit with separate bedroom. Bed was comfortable. Could use better lighting in the living room area. Showing some signs of aging especially in the bathroom. Staff are super nice and having someone prepare eggs for us with the complimentary breakfast was a real treat. I would definitely stay here again. Excellent restaurants very close by.
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, property conditions & facilities
Private kitchen and bathroom in unit. Common area with full breakfast. Central to all. Safe and wonderful.
Stayed 17 nights in Jan 2025

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Superb attention by staff
Stayed 3 nights in Dec 2024

8/10 Good

Sita devi

Traveled with family
Liked: Cleanliness, property conditions & facilities
The stay was pleasant
Stayed 2 nights in Dec 2024

8/10 Good

Sita devi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location was accessible to restaurants, banks and shopping malls. Good service and helpful staff. Breakfast was served hot by Blanca, her hospitality and service were excellent. Overall it is safe and nice place
Stayed 5 nights in Dec 2024

6/10 Okay

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Luis Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, room comfort

Cozy little room

When we arrived, we were promptly greeted, and our check-in was flawless. We were informed that they were in the process of cleaning our room (we arrived a bit early), and that they would bring up the towels. The room was small, but cozy. We stayed for 8 days, and we did not have any trouble with pests even though we kept our window open. The room (we chose the most economical option) did not have a view of the street. It doesn't have AC, but they did provide a fan. The fan kept the room cool enough. The breakfast that was included was simple breakfast, but the ladies managing the kitchen did a wonderful job. We had options of eggs, cereal, and a few other options. We did have an issue with our key card not working when we came back from our excursions. It seemed to occur when we noticed that the room had been cleaned. We were not able to use the room safe, but nothing went missing during our stay. Not a 5 star location, but well worth the price for the location.
Stayed 8 nights in Nov 2024

2/10 Terrible

Montserrat

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There is no heater, breakfast is made to order but takes around 45 mins per person. No hot water no towels no toilet pape. Super cheap but not worth
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, room comfort

love the place.

beautiful and pleasant place
Stayed 6 nights in Nov 2024

4/10 Poor

Manuel

Disliked: Amenities
The hotel is in a great location, sadly the amenities in the room were not as good as I would except. Basic things like towels or hand soap were missing. If they. Luis had morose on the basics it would be a sold option.
Stayed 2 nights in Nov 2024

8/10 Good

Cordelia

Liked: Amenities, property conditions & facilities
This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.
Stayed 2 nights in Oct 2024

6/10 Okay

Surinder

Traveled with group
Liked: Cleanliness
Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.
Stayed 3 nights in Oct 2024

6/10 Okay

mario

Traveled with family
Disliked: Cleanliness, amenities
The hotel has great location, however there is no AC, our room didnt had towels when we checked in and there was no hot water during 2 days. There is practically no staff, just a security guy at night and you can hear what is happening in almost all the rooms because the building is old and everyone keep the windows open.

6/10 Okay

Gerardo

Traveled with family
Liked: Cleanliness
Even though after our fifth day at the property we advised water was not hot enough after 7:00 pm, nothing happened until 2 days later when they finally called a technician to check the boiler. As a result, the boiler was down during the last two days of our stay (9 nights) while repairs were going on at the boiler. Further, after complaining to the Manager over the phone (she never showed up), she said that she was terribly sorry but as as the stay was prepaid, she could not do any reimbursement!!! I'm a frequent traveller for some decades already. If the above is not the most preposterous excuse I ever received, it for sure on my top 3. Very bad deal booking on Expedia and paying in advance. I'm very disappointed with Expedia and the hotel customer service.
Stayed 9 nights in Oct 2024

6/10 Okay

Julio Cesar Crisanto

Business traveler
Disliked: Property conditions & facilities
It's too old, it needs work.
Stayed 2 nights in Oct 2024

6/10 Okay

Ernesto

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

timothy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and super helpful. The room was spacious as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, room comfort
Awesome! Only with the disadvantage that there was no toilet paper at all in my room.
Stayed 1 night in Sep 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, one block from very good restaurants and very close to museums.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024