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Residence L´ Heritage Royal Colonial by BlueBay

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence L´ Heritage Royal Colonial by BlueBay

Hallway
Microwave, cookware/dishes/utensils
Suite, 2 Bedrooms | In-room dining
Porch
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Outdoor Space

Explore the area

Map
Alfredo de Musset No. 38, Col. Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Hospital Español
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Main Suite

Main Suite | In-room safe, desk, iron/ironing board, free WiFi

Main Suite

  • 527 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 334 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Superior

In-room safe, desk, iron/ironing board, free WiFi

Single Suite Superior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Residence L´ Heritage Royal Colonial by BlueBay

3-star aparthotel in Polanco
This smoke-free aparthotel features a 24-hour fitness center, a snack bar/deli, and a rooftop terrace. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Each apartment features free WiFi, a flat-screen TV, and a kitchen with a microwave. Free local calls, free bottled water, and a safe are among the other amenities that guests will find.
Residence L´ Heritage Royal Colonial by BlueBay offers 36 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
The aparthotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Colonial aparthotel also offers a 24-hour fitness center, a rooftop terrace, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Residence L´ Heritage Royal Colonial by BlueBay is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Rooftop terrace

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 36 units
  • 4 floors
  • Built in 2010
  • Colonial architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Suites Royal Colonial Residence L' Heritage Aparthotel
Royal Colonial Aparthotel
Royal Colonial Aparthotel Mexico City
Royal Colonial Mexico City
Suites Royal Colonial Aparthotel Mexico City
Suites Royal Colonial Aparthotel
Suites Royal Colonial Mexico City
Suites Royal Colonial Residence L' Heritage Mexico City
Suites Royal Colonial Residence L' Heritage
Residence L´ Heritage Royal Colonial BlueBay Aparthotel
Residence L´ Heritage Royal Colonial BlueBay Mexico City
Residence L´ Heritage Royal Colonial BlueBay
Suites Royal Colonial
Suites Royal Colonial by Residence L' Heritage
Suites Royal Colonial by Resi
Residence L´ Heritage Royal Colonial by BlueBay Aparthotel
Residence L´ Heritage Royal Colonial by BlueBay Mexico City

Residence L´ Heritage Royal Colonial by BlueBay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 133 reviews" "
Rating 8 - Good. 25 out of 133 reviews" "
Rating 6 - Okay. 21 out of 133 reviews" "
Rating 4 - Poor. 16 out of 133 reviews" "
Rating 2 - Terrible. 8 out of 133 reviews" "

7.8/10

Cleanliness

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cordelia

Liked: Amenities, property conditions & facilities
This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.
Stayed 2 nights in Oct 2024

6/10 Okay

Surinder

Traveled with group
Liked: Cleanliness
Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.
Stayed 3 nights in Oct 2024

6/10 Okay

mario

Traveled with family
Disliked: Cleanliness, amenities
The hotel has great location, however there is no AC, our room didnt had towels when we checked in and there was no hot water during 2 days. There is practically no staff, just a security guy at night and you can hear what is happening in almost all the rooms because the building is old and everyone keep the windows open.

6/10 Okay

Gerardo

Traveled with family
Liked: Cleanliness
Even though after our fifth day at the property we advised water was not hot enough after 7:00 pm, nothing happened until 2 days later when they finally called a technician to check the boiler. As a result, the boiler was down during the last two days of our stay (9 nights) while repairs were going on at the boiler. Further, after complaining to the Manager over the phone (she never showed up), she said that she was terribly sorry but as as the stay was prepaid, she could not do any reimbursement!!! I'm a frequent traveller for some decades already. If the above is not the most preposterous excuse I ever received, it for sure on my top 3. Very bad deal booking on Expedia and paying in advance. I'm very disappointed with Expedia and the hotel customer service.
Stayed 9 nights in Oct 2024

6/10 Okay

Julio Cesar Crisanto

Business traveler
Disliked: Property conditions & facilities
It's too old, it needs work.
Stayed 2 nights in Oct 2024

6/10 Okay

Ernesto

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

timothy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and super helpful. The room was spacious as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, room comfort
Awesome! Only with the disadvantage that there was no toilet paper at all in my room.
Stayed 1 night in Sep 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, one block from very good restaurants and very close to museums.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Landon

Traveled with family
Disliked: Cleanliness, room comfort
No response - no answer...
Didnt get to stay there. We arrived during their advertised check in hours but the place was locked and they would answer the door or the phone
Stayed 1 night in Aug 2024

8/10 Good

Gersy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

albert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great for people who like antiquity. Beautiful stained glass windows were the highlight of the building.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

10/10 Excellent

José

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything was great. Cuatomer service was really good. The room was just a little bit dusty.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, property conditions & facilities
Better than i expected
Stayed 1 night in Jun 2024

8/10 Good

Javier, Nairobi

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
No fue la mejor experiencia, la limpieza era mala.
Stayed 3 nights in Oct 2024

2/10 Terrible

Norma

Disliked: Cleanliness, room comfort
No hubo limpieza del cuarto en donde estaba. El baño tenía sarro por todos lados y demasiado polvo
Stayed 1 night in Oct 2024

2/10 Terrible

Pancho

Disliked: Cleanliness, property conditions & facilities
Tuve que salir de la propieded por no contar con agua caliente a media noche despues de esperar que el encardo solucionara el problema ,cosa que nunca paso por no contactar del tecnico para solucionarlo, por lo cual sali de la propiedad , y expedia no pudo tener un acuerdo para hacer el reembolso , yo le pedi a customer service de expedia que la primera noche la tomaran pero que regresaran el monto de la segunda noche cosa que no sucedio, es increible que un servcio basico no se puda dar una solucion y expefia doble las manos ante sus proveedores de servicio de hospeja
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness
Excepcionalmente majestuoso
Extraordinaria atención por parte de Christian y Monse en la recepción destacando su amabilidad y atención, Carmen despegaba cortesía así como manteniendo una limpieza sin igual en la propiedad y cómo olvidar mis omelettes mañaneros exquisitos y sobre todo la calidez al recibirme, servirme,y desearme éxitos en el día.
Stayed 3 nights in Oct 2024

6/10 Okay

Pablo

Business traveler
Liked: Cleanliness, room comfort
Lindo y bien ubicado
El hotel me gusta y volvería , pero 3 dias nochibo agua csliente durante la estancia de mi invitado
Stayed 7 nights in Oct 2024

2/10 Terrible

Xavier

Liked: Cleanliness
Disliked: Property conditions & facilities
Llegue al hotel tarde y estaba cerrado
Stayed 1 night in Oct 2024

10/10 Excellent

Yoshio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Oct 2024