2 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Radisson Paraiso Hotel Mexico City offers 240 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.
Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Paraiso Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Jardin Cafeteria - Overlooking the garden, this café serves breakfast, lunch, and dinner.
Terraza - This restaurant serves breakfast only.
Lobby Bar - Onsite lobby lounge.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (MXN 60 per day)
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 249 for adults and MXN 249 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Jardin Cafeteria
Lobby Bar
Paraiso Restaurant
Terraza
Things to do
Gym
Shopping
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
10 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 249 for adults and MXN 249 for children
Covered self parking fee: MXN 60 per day
Rollaway bed fee: MXN 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mexico City Radisson
Paraiso Radisson Mexico City
Radisson Mexico City
Radisson Paraiso
Radisson Paraiso Hotel
Radisson Paraiso Hotel Mexico City
Radisson Paraiso Mexico City
Radisson Paraiso Mexico City Hotel
Radisson Paraiso Hotel Mexico City Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a great time at this Radisson. Love the proximity to the mall. Had a lovely 4 day weekend.
Kimberley
Stayed 4 nights in Aug 2024
6/10 Okay
Sean
Business traveler
Aug 4, 2024
Liked: Staff & service
Pretty average hotel, across the highway from a mall. The in-hotel restaurant has good service but the prices are a bit high and the quality of the food leaves a lot to be desired.
I had dinner there three times, and at least twice my food was simply something that had been cooked before, then microwaved or flash-heated. My final night there I had the lasagne. The top layer of cheese was so hard I couldn't cut it with a knife. I pointed this out to the waiter. He returned saying that the kitchen told him that "sometimes the cheese gets hard if you don't eat it quickly enough after it comes out of the oven." I've worked in kitchens—it was typical of cheese that had been heated and reheated. Not worth arguing over. Despite half the dish being inedible, no discount was offered.
There's an ATM in the lobby, but the bank fee on it is ridiculously high. Go across the street to the mall. There are several banks that offer better exchange rates and lower (or no) fees.
It didn't seem that the staff was too on top of things. On one afternoon, I passed a half-eaten hamburger lying on the handicapped ramp leading up to the elevators. Later that evening I went downstairs to the restaurant. The burger was still there (it had been stepped on though) and it hadn't been cleaned up by the time I finished my dinner.
Always a pleasant stay. Staff friendly and efficient. Room and bed comfortable. In house restaurant has good food and excellent service. Perisur Mall is just across the street.
Excellent location for a soccer event. Staff is friendly and the place is well kept. Just an amazing experience.
Victor
Stayed 2 nights in May 2024
2/10 Terrible
Jamie
May 29, 2024
Disliked: Cleanliness, staff & service, amenities
Unresponsive. Unprofessional. Manager nowhere to be located when request multiple times on multiple occasions. Had money stolen from my room $200 USD. $1,500 pesos. Had a double bedroom one bed was broken since the first day i arrived on my 5 day trip. They “repaired” it the following day for it to break again the same day. I strongly encourage you to look elsewhere before booking here if you want to go through the hoops.
No tenían aire acondicionada nos movieron de cuarto dos veces... nos ignoraban cuando les decíamos que el aire no servía.. tardaron 36 horas en movernos a un cuarto que tuviera aire.
I got a room and ac not working also safe was locked and can’t open, I reported both , went outside and came back a never fixed air condition, extremely hot could not sleep, next day I reported to front desk and they seems to did not care , the guy just said “I will report it” horrible place and service .
Is a great place to stay, is clean, good service, great breakfast,the only improvement is probably that for a travel with children, bedding setup are too small