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NH Collection Mexico City Santa Fé

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Mexico City Santa Fé

Reception
Lobby
Exterior
Lobby
Superior Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Santa Fe Center Mall
    8 min walk
  • Panda Express
    1 min walk
  • Santa Fé Station
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

  • 323 sq ft
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 323 sq ft
  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 506 sq ft
  • Sleeps 2

Similar properties

Front of property

Camino Real Santa Fe

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1707)
The price is $87
per night
$104 total
includes taxes & fees
Jan 10 - Jan 11
Camino Real Santa Fe

About this property

NH Collection Mexico City Santa Fé

4-star hotel in Santa Fe
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Collection Mexico City Santa Fé is a smoke-free property.

A complimentary manager's reception is offered each day.
NH Collection Restaurant - This bar specializes in international cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

NH Collection Mexico City Santa Fé Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 983 reviews" "
Rating 8 - Good. 293 out of 983 reviews" "
Rating 6 - Okay. 105 out of 983 reviews" "
Rating 4 - Poor. 47 out of 983 reviews" "
Rating 2 - Terrible. 37 out of 983 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not good
Stayed 4 nights in Sep 2024

8/10 Good

ELOINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicolás

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Rosana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2024

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an upgrade, staff was very nice
Stayed 1 night in May 2024

10/10 Excellent

Elvia

Stayed 2 nights in May 2024

8/10 Good

Anushree

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Very kind
Stayed 1 night in Apr 2024

8/10 Good

Dikson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough!
The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

6/10 Okay

Luis

Stayed 4 nights in Feb 2024

10/10 Excellent

RICHARD, Redditch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice small hotel in a nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Nikhil

Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Maitê

Business traveler
Disliked: Amenities, property conditions & facilities
The hotel is good but if it is winter DO NOT stay there, everything is cold. The lobby and the breakfast area are colder than outside, really bad.
Stayed 2 nights in Nov 2023

8/10 Good

rolando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pueden mejorar en cuanto al personal que te recibe en recepción,
Stayed 1 night in Nov 2023

2/10 Terrible

Vannessa

Traveled with family
Disliked: Cleanliness, staff & service
Horrible right from the start. The charged me for an early checking even though I’m gold status and it states VIP Expedia hotel. The breakfast buffet was horrible. The room was outdated and not well cleaned. The hallways were dirty and not vacuumed. The hotel was not warm - very cold atmosphere.
Stayed 10 nights in Oct 2023

10/10 Excellent

Lisandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!

10/10 Excellent

Adriana

Stayed 4 nights in Aug 2023

6/10 Okay

Dimitriy

Stayed 2 nights in Aug 2023

6/10 Okay

Luis

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio y comodo y las atenciones excelentes. Buen desayuno
Stayed 2 nights in Aug 2023

6/10 Okay

Alberto, Parkland

Disliked: Amenities
Never was treated as a vip
Stayed 5 nights in Jun 2023