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Marquis Reforma Hotel Spa

4.5 star property

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Photo gallery for Marquis Reforma Hotel Spa

Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Minibar, in-room safe, desk, blackout drapes
Premium Loft | View from room
Front of property - evening/night
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪2 min walk‬
  • Torre Mayor
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | Minibar, in-room safe, desk, blackout drapes

Premium Loft

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite | Minibar, in-room safe, desk, blackout drapes

Master Superior Suite

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner | Minibar, in-room safe, desk, blackout drapes

Junior Suite Corner

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 2 Double Beds

  • 774 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite | Minibar, in-room safe, desk, blackout drapes

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Marquis Reforma Hotel Spa

Hotel in Reforma
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a conference center are onsite. Housekeeping is available on request.
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Marquis Reforma Hotel Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Business-related amenities consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Marquis Reforma Hotel Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Heritage Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar.
Los Canarios - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Terraza Santino - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1008 reviews
Rating 8 - Good. 168 out of 1008 reviews
Rating 6 - Okay. 64 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Business traveler
Disliked: Cleanliness, staff & service
Do not stay here
My room smelled of really bad sewage and cigarettes. I never received coffee pods for the room and was told to gonto the lobby if i wanted coffee.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria, Montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria, Montebello

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it is to a lot of good restaurants, walking distance to Chapultepec. Can go to different nice restaurants by walking.
Stayed 7 nights in Oct 2024

10/10 Excellent

Abel

Stayed 1 night in Oct 2024

10/10 Excellent

jose

Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, beautifully decorated. It is close to restaurants and shops. The staff were excellent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Leonidas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Execellent place
Stayed 1 night in Oct 2024

10/10 Excellent

Mark-Joseph

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The hotel location is literally in the center of it all for the price point it is a great option. The Four Seasons is across the street the Ritz Carlton next to it and the Saint Regis on the other side.
Stayed 5 nights in Oct 2024

8/10 Good

gary

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Sidney

Stayed 5 nights in Oct 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good
Stayed 2 nights in Oct 2024

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and amazing value for money
Stayed 3 nights in Oct 2024

2/10 Terrible

MICHAEL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facilities are great the management is amateur. The food at two out of three restaurants was bad and one made us sick. We made dinner reservations at the good restaurant and on arrival the said it had closed for a private party. The management acknowledged the mistake and sent wine and cheese to the room but arrived at 10:45 pm and the woke us up to deliver. Stay at the Hyatt.
Stayed 4 nights in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

shan, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and classic . Location is super convenient. The most important is a very safe place to stay !
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Localidad perfecta para hacer de todo y muy segura, lo que te entrega el hotel por lo que pagas es mucho. Muy buena comida y atencion.
Stayed 4 nights in Oct 2024

10/10 Excellent

CHARLES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world hotel with modern facilities and excellent staff/service. Perfectly situated on Reforma, delivers excellent value and lives up to a global standard. Will return
Stayed 3 nights in Aug 2024

10/10 Excellent

Celso

Stayed 1 night in Sep 2024

10/10 Excellent

POOJA

Stayed 3 nights in Sep 2024

8/10 Good

Ana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spa and amazing team and masseuse.
Stayed 1 night in Sep 2024

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
There staff and location
Stayed 1 night in Sep 2024

8/10 Good

Georgina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat room, walkable and convenient to stay and feel safe.
Stayed 1 night in Aug 2024

8/10 Good

Jeffery, North Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and I would stay again. The room was beautiful and spacious and the location was good but often had traffic delays due to being in a busy area. Housekeeping was great but i consistently had to ask for the free water bottles to be replaced daily. I never got the second pair of slippers I was offered. No signs next to the coffee machine to let you know the cofee is not free. That's on a menu across the room inside of a cabinet next to the minibar that i never looked at because i wasnt interested in the minibar so upon check out you get a nice surprise bill being charged starbucks prices for in room coffee pods with no creamer or anything. The bellmen and concierge were very friendly and helpful.
Stayed 3 nights in Aug 2024